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Vetsend Anmeldelser 4 734

•
TrustScore 4.5 av 5

4,5

Dyrebutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Really good variety of cat food for renal failure; the taster box was very helpful too try the varieties as an affordable price. Prices are reasonable. However delivery took over 10 days which meant I... Vis mer

Vurdert til 3 av 5 stjerner

First time I used their services (order UK-6694214). Parcel was due to arrive today and it turns out it wasn't even dispatched. I've never received any communication re potential delays. Edit: Parc... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We use the product a lot, thankfully Vetsend had larger size at a reasonable price. Not delivered overnight however kept to the estimated delivery. Will use again.

Vurdert til 5 av 5 stjerner

I can ALWAYS rely on Vetsend to have the BEST prices and the BEST deals on pet food and products. They also arrange fast and secure delivery, and i have NO HESITATION in recommending them! I have o... Vis mer

Informasjon om virksomheten

  1. Dyrebutikk

Om Vetsend

Opplysningene stammer fra ulike eksterne kilder

Vetsend.co.uk is an online pet pharmacy that offers an extensive range of products to improve and maintain your pet's health. Our range includes high-quality pet medication, (diet) food, daily supplies, accessories and other care products for dogs, cats, horses, rabbits, birds, rodents, reptiles and amphibians. We offer thousands of items by well-known brands that can be ordered online swiftly and securely.

Professional Service
Our in-house veterinarian is available for professional health tips and advice on veterinary products and our Customer Service team is happy to help you with any questions regarding your order and the order process.

Vetsend.co.uk - Online Pet Pharmacy

Skrevet av virksomheten

Extensive Range of Products
With thousands of products, our extensive range includes high-quality pet medication, (diet) food, daily supplies, accessories and other care products.
Professional Customer Service
If you have any questions regarding your order or any of our products, please feel free to contact our Customer Service team on 020 3191 8322 from Monday - Friday, 8am to 4pm.
Quick, Reliable and Convenient Home Delivery
Same day dispatch on orders paid for by credit or debit card and placed before 4pm on working days, subject to availability.
Free Delivery (£59+) and Returns
Free delivery on orders over £59! The delivery charge for orders up to £59 is £3.95.

Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

5k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

We use the product a lot

We use the product a lot, thankfully Vetsend had larger size at a reasonable price. Not delivered overnight however kept to the estimated delivery. Will use again.

9. april 2026
Vurdert til 4 av 5 stjerner

Good variety of renal cat food

Really good variety of cat food for renal failure; the taster box was very helpful too try the varieties as an affordable price. Prices are reasonable. However delivery took over 10 days which meant I was limited with what to feed my cat in the interim.

5. april 2026
Vurdert til 3 av 5 stjerner

First time I used their services (order…

First time I used their services (order UK-6694214). Parcel was due to arrive today and it turns out it wasn't even dispatched. I've never received any communication re potential delays.

Edit: Parcel arrived with 2 days delay.

29. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Vetsend

Dear Stefana,

Thank you for your review. We are sorry to hear your parcel has not been delivered yet. Please note that the usual delivery time to the UK after shipping is 3-4 working days (Monday-Friday). As stated on the website, Monday was a bank holiday. This is still within the delivery timeframe, so we would kindly ask you to wait for the delivery.

Kind regards,
Team Vetsend

Vurdert til 5 av 5 stjerner

Simply EXCELLENT!

I can ALWAYS rely on Vetsend to have the BEST prices and the BEST deals on pet food and products.
They also arrange fast and secure delivery, and i have NO HESITATION in recommending them! I have ordered from Vetsend for a number of years, and will continue to do so! Thank You!

6. april 2026
Vurdert til 5 av 5 stjerner

The food I ordered arrived very fast

The food I ordered arrived very fast. Sadly, in the meantime my dog had died. While I couldn’t return the food they refunded me and I donated the food to a dog charity. So, an odd win. Thanks guys

1. april 2026
Vurdert til 3 av 5 stjerner

Fine if you don't have queries

The experience of buying was straightforward but when my one cat lost her tracker and I contacted customer service to try to get just one more tracker not the 2-pack again. They said they had no record of my order (I paid and received the order so there is a record somewhere) and didn’t respond to my specific request for just one tracker.

1. april 2026
Vurdert til 1 av 5 stjerner

Would have given zero.

Would have given zero.
Our dog died before the dispatch notification. I was told it was too late to cancel. Then I received the notification that it had been packaged.
I requested a return before it arrived, sent it back in its original packaging and have not received my refund. No contact at all from your company. I would actively deter people from using your company.

3. mars 2026
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Svar fra Vetsend

Dear,

We are deeply sorry for your loss and for the distress this situation has caused. Losing a pet is heartbreaking, and we understand how challenging it must be to deal with this alongside difficulties with your order.

When an order has been packed we are unable to cancel the order.

Rest assured, we will look into this matter immediately and ensure that your refund is processed without delay. Normally, refunds are issued as soon as the returned items are received and processed. If there has been any oversight, we will rectify this promptly.
Your feedback is important to us, and we will use this to improve our service moving forward. Please accept our sincerest apologies for the inconvenience caused during this already difficult time.

Kind regards,
Team Vetsend

Dette er Trustpilot

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