Not Good. I call them to solve my issue and they want to upsell me before the connect me with a Tech. Then I wait 45 minutes on hold. Then it goes to an endless loop of commercials. Then I call back.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Not Good. I call them to solve my issue and they want to upsell me before the connect me with a Tech. Then I wait 45 minutes on hold. Then it goes to an endless loop of commercials. Then I call back.... Vis mer
Selskapet har svart
I’ve been using an older, upgraded computer for years, and occasionally it struggles with newer software. Whenever that happens, I turn to US Tech Support—a company I’ve trusted for over a dec... Vis mer
Selskapet har svart
Someone on his staff convinced me to change my web browser. It caused me to loose my email and my main screen with all my icons. He called and worked on it for over an hour and was able to restore muc... Vis mer
The service and customer service is excellent. I've had a number of major issues over the years and they have fixed problem. It doesn't matter everything printers, upgrades memory, removing spy and... Vis mer
Selskapet har svart
USTechSupport techs are highly trained, patient and quick to resolve most complex technology issues. Our techs will help you remotely without visiting your home or business. You don't have to wait in line or set appointments. We're committed to your complete satisfaction with our service. If you're not 100% happy, we'll do whatever it takes to make it right.
150 South Los Robles Avenue, 91101-4675, Pasadena, USA
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Pedro was professional ,courteous, and patient with
an elderly non-techie
Jonathon always does a good job explaining what he is doing and educating me on my system!!
My experience with Joshua Tyler was exceptional. He is very knowledgeable and explained everything where I could understand.
I am using Outlook 2013 for my email program.
Receiving and sending emails was painfully slow, (15 min for a 1 MB file). That forced me to have to use a hotspot from my phone to run my internet program. Janie resolved that issue and now my internet is running as it should. Very happy with the work Jamie and USTech did for me.
The understanding and ease of the individual I was working with.
Very prompt service and efficient in solving the issues.
Professional and knowledgeable!
This was a recovery of my data to my own system as a follow-up to a local computer support systems analysis when I quit practicing medicine. They were clear and helpful. They transferred me to tech support which took about 2 hours to contact me. and completed my request.
I have been a customer for over 15 years or so. Once I connected with David it only took 38 minutes to resolve my issues and that is the fastest I have ever had an issue resolved over the many years. David was efficient, professional & easy to understand.
My problem with a new computer was resolved with a knowledgeable and patient technician.
To me, it was a wonderful experience. I will use this again!!
I said I'd be available at 10 am the next day. I got the call at 10:13. My technician was respectful professional and most importantly knowledgeable. he resolved my issue quickly. Great experience.
Had two problems both completely fixed in record time and whilst I watched on my screen. The online Tech help, Kevin, was excellent and passed me to the Tech Support straight away. Joelle was a pleasure to talk too as she explained what she was doing step by step. Both very professional but very welcoming and easy to talk too. Well done IOLO / USTechSupport.
Very helpful technician who immediately understood my issue and resolved it quickly.
The gentleman was very kind, courteous and helped me with this problem.
Technician was quite capable and knowledgable and went straight to fixing the problem
Awesome technical support. Very competent and an effective communicator. Mathew new everything about the problem and tested the solutoion before turning me loose.
Courteous and patient with me as a non-tech user.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.