Not Good. I call them to solve my issue and they want to upsell me before the connect me with a Tech. Then I wait 45 minutes on hold. Then it goes to an endless loop of commercials. Then I call back.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Not Good. I call them to solve my issue and they want to upsell me before the connect me with a Tech. Then I wait 45 minutes on hold. Then it goes to an endless loop of commercials. Then I call back.... Vis mer
Selskapet har svart
I’ve been using an older, upgraded computer for years, and occasionally it struggles with newer software. Whenever that happens, I turn to US Tech Support—a company I’ve trusted for over a dec... Vis mer
Selskapet har svart
Someone on his staff convinced me to change my web browser. It caused me to loose my email and my main screen with all my icons. He called and worked on it for over an hour and was able to restore muc... Vis mer
The service and customer service is excellent. I've had a number of major issues over the years and they have fixed problem. It doesn't matter everything printers, upgrades memory, removing spy and... Vis mer
Selskapet har svart
USTechSupport techs are highly trained, patient and quick to resolve most complex technology issues. Our techs will help you remotely without visiting your home or business. You don't have to wait in line or set appointments. We're committed to your complete satisfaction with our service. If you're not 100% happy, we'll do whatever it takes to make it right.
150 South Los Robles Avenue, 91101-4675, Pasadena, USA
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Expedient and complete coverage of my questions and concerns.
Your rep was friendly, knowledgeable, and professional in taking care of getting my printer reconnected with my computer. Thanks so much.
Always corteous and professional!
My experience with USTech is purely based on my interaction with Jeremy Kalupa. His easy, "non-judgmental" discussion with me, allowed me to state my thoughts (as erroneously as they were..) and feel validated. His technical knowledge helped me understand -somewhat- the basics.
very efficient, always knows the answers to to any problems, and then takes care of them.
The technical knowledge of tech support made it easier for me to understand things that seem challenging.
the tech was very helpful answered all of my question.
the tech was very easy to talk to and understand.
he was so knowledgeable the best i've ever had, i've been with iolo, and they've saved my computer for may years, thank you for him
The tchnician ( Mackey ) was very good at helping me download a few apps. We couldn't get the glitches our of ONE of them ( Rumble ) but it looks like over 70 % of the OTHER commenters were having the exact same problem not being able to get their "profile pictures" to stay!!! Rumble is SUPPOSED to be YouTube's ( PUBE'S ) free speech alternative. But it has all these glitches and cheap "back-woods" technical issues that are really irritating. I bet their computers date all the way back to the early 1990s!! Too bad, really. We desperately NEED a really good YouTube ( PUBE! ) and Reddit ( Rabid Rabbit ) alternative!!! But anyway, Mackey the technician was very professional and helpful. 5 STARS.
Professional. Great communication. Knowledgable.
Thanks for kicking out the Ghosts and spooks typing bad messages to people I know. It is a little freaky but I limited the damage by shutting down until US Tech Support could remove his ability to slither into my system.
JAN WAS GOOD HE DID IT QUICK AND FAST VERY GOOD JOB DOWN
Great made sense on what tech was explaining
Two techs spoke good English and very knowledgeable about my problems. Game good advice.
was very knowledgeable and understood what I was telling him about my issue.
very helpful was completed in a very timely manner, they were very patient
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.