Great value, fast easy delivery, and a good range of products to pick... in fact the one I wanted wasn't that easy to source, but Underfloor Heating Direct had plenty in stock. Thank you.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Easy to use web site, but underfloor controllers could be put with thermostats and actuators. Just had to keep navigating back to page. Ordered 4pm and arrived next morning, had constant emails infor... Vis mer
Selskapet har svart
Fantastic service!! We needed a house full of heatmiser smart heating controls urgently. We ordered on Saturday and these guys delivered on Monday in time for our Installation on Tuesday! We needed t... Vis mer
Selskapet har svart
Ordered 5 bags of Ultra levelit 2 which I have purchased from you previously.(great gear). It was at my job address within a couple of days all packed up nicely. No split bags etc. Great delivery guy... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Leverandør av varmeutstyr
- også i
- Baderomsforhandlere
- Byggevareleverandør
- Oppussingsforretning
- Rørleggerutstyr
- VVS-firma
Skrevet av virksomheten
At Underfloor Heating Direct, we pride ourselves on being your go-to destination for underfloor heating solutions at unbeatable prices in the UK. We feature a wide range of products, including electric and water underfloor heating, as well as essential components like insulation, thermostats, and adhesives. We're committed to quality, stocking only high-grade materials that ensure efficient heating performance. Plus, with our premium next-day delivery service, you can count on receiving your heating solutions promptly. Discover warmth, affordability, and convenience – all at Underfloor Heating Direct.
Kontaktopplysninger
4,7
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great price and fast delivery
Great price and fast delivery, constantly kept up to date with progress of delivery.
2. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Stewart,
Thank you for taking the time to leave us some great feedback!! Always great to hear that our customers are happy with their services :)
Kind regards,
Customer Services
I was under pressure from a developer…
I was under pressure from a developer who decided to bring a retrofit in a number of flats forward by 2 weeks and forgot to tell me, giving me no time to plan and order material, dealing with underfloor heating direct and there ability to react to and short time delivery took a load of pressure off me ....Thanks
25. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Fergus,
Thank you for taking the time to leave us some great feedback!! We're thrilled to hear that we were able to help you out with your quick turnaround times!
Please don't hesitate to reach out to us in future, we will be more than happy assist where we can :)
Kind regards,
Customer Services
Pallet left behind for me to dispose of
Delivery on time but pallet left behind which I now have to dispose of either at my own cost or find a way to get it to the tip (it won't fit in my car) and spend some of what little free time I have at a refuse site getting rid of something I shouldn't have in the first place.
26. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Faye,
We apologise for any inconvenience caused with your delivery in this instance.
Could you kindly give us a call on 0800 141 2643, or email us at customerservices@theunderfloorheating-direct.com?
We'll happily take a look into this for you.
Kind regards,
Customer Services
Superfast delivery of in-stock item at…
Superfast delivery of in-stock item at a good price.
19. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Robin,
Thank you for your great feedback!! We're thrilled to hear you're happy with our services.
Please don't hesitate to reach out for our help in future :)
Kind regards,
Customer Services
Great product
Great product, fast delivery. Well done.
15. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Russell
Thank you for the 5* review its is really appreciated.
Kind Regards
Customer Services
A trustworthy process & product.
From start to delivery, a fast & efficient process. Product great & did what it’s intended to do. Thank you.
21. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi
Thank you for your great feedback. We're thrilled you're happy with our service.
Kind Regards
Customer Services
You Get First class SERVICE
21. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Allan
We're thrilled to hear of your great experience it is much appreciated.
Kind Regards
Customer Services
Good price
Good price, good packaging, safe and quick delivery.
21. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Good Afternoon
Thank you for taking the time to leave such a great review.
Kind Regards
Customer Services
Excellent service
Excellent service! Order processed despatched, and delivered in 1 day
20. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Mr Baker
We're thrilled you're happy with our service and hope you will use us again.
Kind Regards
Customer Services
Brilliant and quick
Simple to find what I needed and quickly at a reasonable fair price. Boxed up (although came in huge box with much smaller box inside). The system does what it needed to do. No issues.
19. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
HI Lynsey
We are delighted to hear that you are satisfied with your shopping experience.
Many Thanks
Customer Services
Prompt delivery.
18. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Steve
Thank you so much for your review we appreciate your feedback.
Kind Regards
Customer Services
underfloor heating
professional, good knowledge, fast delivery
16. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Peter
Appreciate you taking the time to leave a glowing review
Many Thanks
Customer Services
Good value
Good value, quick delivery and good communication
18. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi John
Thank you so much for you great feedback
Kind Regards
Customer Services
I gave five stars as product's were…
I gave five stars as product's were good and easy to order and for a very reasonable £10 extra next day delivery was worth it so I could get the job done, unfortunately only half of the delivery came the next day and the insulation floor slabs didn’t come to midday the following day, so it did hold me up and there was no point in paying the extra for next day,
I would still order from this company again as the price is good and I would think it would be the delivery company at fault.
14. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Glen
Thank you so much for giving such as great review even though you received a hiccup with delivery. Please accept our apologies for the courier delay. Hopefully this won't happen again but any issues please feel welcome to call our customer service team as we may have been able to address the delay more promptly.
Kind Regards
Customer Service Team
Got what I needed Great delivery…
Got what I needed clearly displayed on a good website. Delivered quickly at a great price!
12. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Stergan
Thank you for your positive review and appreciate the feedback.
Kind Regards
Customer Services
Trouble free service
Trouble free service A+ website clear delivery cost ( mine was free )
If you spend over a £100.
Delivery was prompt for both deliveries well packed and arrived undamaged.
So will definitely be using again
Thank you 👍
12. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Gary
Thank you for leaving such fabulous feedback. It is greatly appreciated.
Kind Regards
Customer Services
Prompt & efficient
Was kept informed of my delivery along the way which was excellent. Unfortunately the item I ordered was wrong. Customer services rang me back very nicely and sent a returns form no problem.
13. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Stu
Thank you for taking my call. I hope that I managed to resolve your issue. I have sent you an email with all the information concerning returning your item. It would be great if you could please reconsider your review and if we can be of any further assistance, please do not hesitate to contact us in Customer Services.
Kind Regards
Customer Services
Great customer service
Paid for items to be delivered next day. Unfortunately it took over a week, however this was the fault of the courier (Fedex, who were shocking); great customer service from these and would use again as a result. Thanks to Julie who dealt with my case.
13. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Good Afternoon
I am so pleased that Julie was able to resolve your issue with FedEx and that you have have given us great feedback.
Kind Regards
Customer Services
Good service and response to a missing…
Good service and response to a missing parcel. FedEx tried to pull a fast one and my express delivery was refunded.
8. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Good Afternoon
Thank you for your feedback. I am please that this was resolved and you received your parcel.
Kind regards
Customer Services
All good
Fair price, easy website, super-quick delivery (overnight)
8. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Jonathan
Thank you for the 5* review.
Kind Regards
Customer Services
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.