Great value, fast easy delivery, and a good range of products to pick... in fact the one I wanted wasn't that easy to source, but Underfloor Heating Direct had plenty in stock. Thank you.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Easy to use web site, but underfloor controllers could be put with thermostats and actuators. Just had to keep navigating back to page. Ordered 4pm and arrived next morning, had constant emails infor... Vis mer
Selskapet har svart
Fantastic service!! We needed a house full of heatmiser smart heating controls urgently. We ordered on Saturday and these guys delivered on Monday in time for our Installation on Tuesday! We needed t... Vis mer
Selskapet har svart
Ordered 5 bags of Ultra levelit 2 which I have purchased from you previously.(great gear). It was at my job address within a couple of days all packed up nicely. No split bags etc. Great delivery guy... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Leverandør av varmeutstyr
- også i
- Baderomsforhandlere
- Byggevareleverandør
- Oppussingsforretning
- Rørleggerutstyr
- VVS-firma
Skrevet av virksomheten
At Underfloor Heating Direct, we pride ourselves on being your go-to destination for underfloor heating solutions at unbeatable prices in the UK. We feature a wide range of products, including electric and water underfloor heating, as well as essential components like insulation, thermostats, and adhesives. We're committed to quality, stocking only high-grade materials that ensure efficient heating performance. Plus, with our premium next-day delivery service, you can count on receiving your heating solutions promptly. Discover warmth, affordability, and convenience – all at Underfloor Heating Direct.
Kontaktopplysninger
4,7
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service
Excellent service
110% recommendations
12. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Thank you for the 5* review.
Kind Regards
Customer Services
Svar fra Underfloor Heating Direct
Hi Matthew
Thank you for the 5* review
Kind Regards
Customer Services
Great communication
Great communication
Free postage was amazing
Thank you
6. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Matt
We're thrilled you're happy with our service.
Kind Regards
Customer Services
Fabulous service.
Easy to use web site, but underfloor controllers could be put with thermostats and actuators. Just had to keep navigating back to page.
Ordered 4pm and arrived next morning, had constant emails informing of process. Even 2hrs later you could still add to order.
5. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Thank you for your great feedback it is much appreciated.
kind regards
Customer Services
Great company
Great company . Great communication. Rapid delivery . Will use again
8. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Chloe
We are delighted to hear that you are satisfied with your shopping experience.
Kind Regards
Customer Services
Svar fra Underfloor Heating Direct
thank you so much for your 5* feedback.
Kind Regards
Customer Services
Recommended company
Good prices, quick easy delivery, recommend to anyone. Also any questions you want to ask they are happy to help
31. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Sue
we really appreciate your great feedback.
Many thanks
Customer Services
Very easy to order and lots of helpful…
Very easy to order and lots of helpful advice if needed.
31. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Lizzie
We are delighted to hear that you are satisfied with your shopping experience.
Many thanks
Customer Services
Svar fra Underfloor Heating Direct
Good Afternoon
Thank you for the 5* review we appreciate your great feedback.
Kind Regards
Customer Services
Great service
Great service. Delivered less than 24 hours after ordering.
30. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Karl
Thank you for leaving positive feedback. It is greatly appreciated.
Many Thanks
Customer Services
Really good service and product
Really good service. Product arrived safely packaged and quickly. Just what I needed. Thank you
1. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Good afternoon,
Thank you for taking the time to leave such great feedback. It is very much appreciated by our team.
Many thanks
Customer Services
Great prices
Great prices, fast service, little problem with the order sorted out straight away.
26. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Simon
thank you for your feedback and so pleased were able to sort out the issue in a timely manner.
Many Thanks
Customer Services
Product as described
Product as described, quick delivery
23. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Barry
Thank you so much for your great feedback.
Kind Regards
Customer Services
Good products, good cost, poor customer service
Paid for overnight delivery but only part of the order was delivered. Not the sellers fault but they did not reply to any emails.
4days later missing parts arrived damaged, again not sellers fault, again I emailed to get no reply. Following day I receive a tracking number from FedEx and a new order confirmation as the damaged parts had be re sent.
Conclusion, I paid for overnight delivery and received the order almost a week later.
Not a single email with an apology
Ignoring request for overnight delivery cost to be returned.
Good products, good cost, poor customer service.
22. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Good afternoon,
Please accept our deepest apologies for the courier delay. This has been highlighted and will be reviewed. Please feel welcome to call our customer service team if this ever happens again as we may have been able to address the delay more promptly rather than an email. We have also rectified the issue with the delivery cost. Thank you once again for taking the time to give us this feedback
Kind Regards
Customer Services
Paid extra for next day delivery
Paid extra for next day delivery, didn't arrive. It may have been Fedex's fault, but that's not my problem; I should have been refunded the delivery premium for Next Day.
Update: Now refunded. Thank you
21. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Good afternoon,
Thank you for your feedback.
Please accept our deepest apologies for the courier delay. I have arranged for the delivery charge to be refunded back to yourself. Please feel welcome to call our customer service team if this ever happens again as we may have been able to address the delay more promptly.
Kind Regards
Customer Services
Good online system mafe ordering a…
Good online system mafe ordering a doddle.
17. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Keri
We are delighted to hear that you are satisfied with your shopping experience.
Many Thanks
Customer Services
Rang up for advice on the products I…
Rang up for advice on the products I needed spoke to Scott who was extremely helpful advised on what I needed arrived next day. First class company
14. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Will
Thank you for your feedback. I have relayed you feedback to Scott regarding his helpful advice, and he was very grateful for your comments.
Kind Regards
Customer Services
Good product
Good product
Great value
Excellent price and delivered within 24 hours
18. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Thank you so much for your great feedback
Kind Regards
Customer Services
order says delivered but we have not…
order says delivered but we have not received it
18. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Stephen
We're extremely disappointed to hear your delivery hasn't arrived.
We'd love to understand a little more about your circumstances and hopefully try to find a resolution for you.
Could you kindly give us a call on 0800 141 2643, or email us at customerservices@theunderfloorheating-direct.com
We'll happily take a look into this for you.
Look forward to hearing from you.
Kind Regards
Customer Services
Quick despatch from stock
Quick despatch from stock. Good feedback about delivery. Great, thanks.
22. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Underfloor Heating Direct
Hi Mark
We are delighted to hear that you are satisfied with your shopping experience.
Many thanks
Customer Services
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.