We ordered four new windows, including a large bay window. Dan provided clear information, guidance and knowledge of what was required for energy efficiency, sound proofing and security. We chose ac... Vis mer
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Good initial experience with sales and 3D imagery after being recommended the company by a friend. Job was completed with a great team of tradesmen. All polite, punctual and tidy. Communication w... Vis mer
Top class sales, comms and installation - extremely professional, knowledgeable team who go the extra mile to help. Great all round experience and very high quality finish - absolutely love my new do... Vis mer
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The father and son team who came to fit the windows and doors were excellent. As we are in the middle of renovation some rooms ended up cleaner than when the lads first arrived. The windows appear go... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Trading since 2008, our quality home improvement services are trusted by customers right across the North East. No matter what your project is, our family-run team is here to offer helpful advice and assist in making your dream become a reality. Our customers are at the heart of all that we do and are supported by us throughout their projects as well as afterwards. Our customers can also rest easy in the knowledge that our services all come with a 10-year guarantee, giving you peace of mind even after your home improvements are complete!
Kontaktopplysninger
Albion Street, NE10 9AJ, Gateshead, Storbritannia
- 0191 489 5063
- chris@thi.uk.com
- www.tynesidehomeimprovements.co.uk
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Expert work at a competitive price
Last week we had a complete refit of windows. The work was completed by a father and son team, Kevin and Lewis, and what a fantastic job they did. Extremely professional throughout.
I would recommend this company to everyone wanting any work doing on their property.
We previously had a new conservatory roof fitted. Due to the high standards achieved on that job we went back to THI for the windows. We also feel we got good value for money.
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Tyneside Home Improvements
Hello Lawrie,
Thank you so much for your kind words and for taking the time to share your experience.
We’re delighted to hear how pleased you are with your new windows and that the installation team delivered such a professional service throughout. It’s especially great to know that your previous experience with your conservatory roof gave you the confidence to return to us again, that really means a lot!
We’re also pleased you feel you received good value for money, as we always aim to deliver both quality workmanship and a service our customers can trust.
Thank you again for your recommendation, it’s truly appreciated.
Kind regards,
The Tyneside Home Improvements Team
Very impressed with Tyneside Home Improvements - One very satisfied customer.
I was extremely impressed with the service provided by the whole Tyneside Home Improvements team, and with the Supalite roof they installed on my conservatory. They made the whole process easy and painless. Communication throughout the project was fast and informative from Administration staff and tradesmen alike. During the installation, all tradesmen were pleasant, helpful, clean and very efficient and effective, going out of their way to ensure that I was not disturbed in any way. They were very respectful of both me and my property and completed the installation in the agreed time. I am delighted with the new Supalite roof which has converted what was a cold and unwelcoming space into a warm, secure, light and bright fully usable extra room.
18. januar 2026
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Svar fra Tyneside Home Improvements
Hello Christine,
Thank you so much for your wonderful review.
We’re absolutely delighted to hear how pleased you are with your new Supalite roof and the overall service you received from our team. It’s great to know that the whole process felt easy and stress-free, and that communication from both our office and site teams met your expectations.
It’s especially rewarding to hear how the new roof has transformed your conservatory into a warm, bright and fully usable space — exactly what we aim to achieve for our customers.
Thank you again for your feedback and for choosing Tyneside Home Improvements.
Kind regards,
The Tyneside Home Improvements Team
A good company
I had this company put me a conservatory roof on about eight year ago. I've had a little problem with the gutter at one corner on and off for a couple of years. Each time I rang they were no problem and sent someone to sort it, I've just had it redone and hopefully will be sorted. Great service both on the phone and fixing the problem, the lad was spot on came on time and had it done within a hour. It's the only problem I've had with the new roof and I have and still will recommend them! Thank you 👍
17. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Tyneside Home Improvements
Hello Ray,
Thank you so much for taking the time to leave such a positive review.
We’re really pleased to hear that, even after several years, our team has been able to support you promptly and resolve the issue with your guttering. It’s great to know that both our office team and the installer provided a helpful and efficient service, and that everything was sorted quickly on the day.
We truly appreciate your continued trust in us and your recommendation — it means a lot.
If you ever need anything in the future, please don’t hesitate to get in touch.
Kind regards,
The Tyneside Home Improvements Team
Fabulous conversion
From start to finish the whole process was very smooth . We were contacted regularly with updates and to see if we were happy with the work . All the workers who came were friendly and talked us through everything . We are really pleased with our new conversion and would definitely use these in the future.
1. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Tyneside Home Improvements
Hello Emma,
Thank you so much for taking the time to leave such a lovely review.
We’re really pleased to hear that you found the whole process smooth from start to finish and that our team kept you well informed throughout the conversion. It’s great to know the installers were friendly and took the time to talk you through the work, that’s exactly the experience we aim to deliver!
We’re delighted you’re happy with your new conversion and truly appreciate your recommendation. We’d be more than happy to work with you again in the future.
Kind regards,
The Tyneside Home Improvements Team
Very happy customers
When we approached THI we knew exactly what we wanted. Working with the team to see our dream become reality was amazing! Each team of lads were friendly, efficient and tidied up after themselves. I've never known construction to be such a breeze!
Communications was very clear and Charlotte always made sure to chase any queries we had.
We're so happy with the build and it's become the main hang out spot in the house! We're south facing so we get sun all day, can't wait to have the doors wide open in the summer.
5. mai 2025
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Svar fra Tyneside Home Improvements
Hello Leanne,
Thank you so much for taking the time to leave such a detailed and positive review. We’re absolutely delighted to hear that your vision came to life exactly as you had hoped and that the whole process felt smooth and enjoyable.
It’s lovely to know our teams made such a positive impression by being friendly, efficient and respectful of your home, and we’ll be sure to pass your kind words on to them. We’re also pleased to hear that communication was clear throughout and that Charlotte was able to support you by chasing up any queries along the way.
We’re thrilled that the finished build has become such a central part of your home already, and we can only imagine how fantastic it will be in the summer with the doors open and the sunshine pouring in. Thank you again for choosing THI and for your lovely feedback.
Kind regards,
The THI Team
Tyneside home improvement
Tyneside home improvement fixed the work Pennine had messed up! Tyneside home improvement ordered my new bi fold doors and fitted them within weeks, the men who fixed them were so friendly and quick at what they do, I was very impressed. I highly recommend this company. Thanks again Tyneside home improvements
18. desember 2025
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Svar fra Tyneside Home Improvements
Hello Kelly,
Thank you for taking the time to leave such lovely feedback about your experience with us. We’re delighted to hear that our team of fitters did a smashing job.
Thank you for the recommendation, and if we can be of any assistance in the future, please don’t hesitate to get in touch.
Best regards,
The THI Team
Everything from start to finish a clean…
Everything from start to finish a clean tidy job and plenty communication. Thanks to Davie the builder who kept the job clean and on time.
1. september 2025
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Svar fra Tyneside Home Improvements
Hello D. Kielpinski,
Thank you very much for taking the time to leave such a positive review.
We’re delighted to hear that you were happy with the service from start to finish, particularly the clear communication and the clean, tidy workmanship throughout the job. Your kind words will be especially appreciated by Davie — we’ll be sure to pass on your thanks to him.
Thank you again for choosing us, and we’re glad we could deliver an experience you were pleased with.
Best regards,
The THI Team
Excellent service from start to finish
Excellent service from start to finish. Professional, reliable and high quality workmanship. Highly recommended, couldn’t be happier with the results - conservatory, front door and sliding patio doors….
17. desember 2025
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Svar fra Tyneside Home Improvements
Hello Susan,
Thank you very much for taking the time to share such a positive review.
We’re delighted to hear that you received excellent service from start to finish and that you’re happy with the quality of the workmanship. It’s especially pleasing to know that your conservatory, front door, and sliding patio doors have met your expectations.
Your recommendation truly means a lot to the team, and we really appreciate your trust in us. If we can be of any help in the future, please don’t hesitate to get in touch.
Best regards,
The THI Team
Beautiful orangery
THI were commissioned for our orangery.
It was a reasonably big and complicated project and therefore quite costly.
At the point of sale, we were advised the project would take 6-8 weeks to build, commencing mid July 2025, however, the build was delayed by them until September 2025, and in the end, took until the beginning of December to complete, due to a few issues, getting the internal labour to line up, ie, getting the plaster, electrician and plumber lined up to complete works to schedule.
However with it now complete that is in the past ! Without the delays would have been five stars.
All of the workmen that came were superb - most specifically the builders, Kenny and his labourer, fitters, plasters and plumber. Anthony in the office is approachable and made our experience more positive than it may otherwise have been, but his hands seemed to be tied, Adam, was an absolute gem, sorting the schedules and reassuring us.
We are very pleased with the end product, the work carried out is high end and second to none, despite a few delays along the way, the result is a beautiful, light-filled orangery that perfectly complements our home, ideal for entertaining, relaxing, and taking in the view.
28. november 2025
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Svar fra Tyneside Home Improvements
Hi Amanda,
Thank you for taking the time to share such a detailed and balanced review.
We are genuinely sorry for the delays you experienced during the build and fully understand how frustrating this must have been, particularly given the original timescales discussed at the point of sale. We appreciate your understanding and patience while the various stages and trades were coordinated, and we acknowledge that this did not go as smoothly as intended.
That said, we are delighted to hear how pleased you are with the finished orangery and that the quality of the workmanship met your expectations. Your kind words about our team on site, as well as Anthony and Adam in the office, will be passed on to them – they will be thrilled to know their efforts made a positive difference to your overall experience.
Thank you again for choosing us for such a significant project and for recognising the high standard of the final result. We hope you enjoy your beautiful new space for many years to come, whether entertaining, relaxing or simply taking in the view.
Best regards,
The THI Team
Beautiful New Space Created with True Professionalism
We recently had our orangery completed, and we couldn’t be happier with the entire experience. From start to finish, the team was professional, reliable, and incredibly skilled. They kept us informed at every stage of the project, worked efficiently, and maintained an exceptional standard of workmanship throughout.
The finished space has completely transformed our home - it’s beautifully designed, flooded with natural light, and finished to perfection. Every detail was completed with care, and the quality truly shows.
We highly recommend Tyneside Home Improvements to anyone considering an extension or orangery. Outstanding service, fantastic communication, and a result that exceeded our expectations. Five stars without hesitation!
10. februar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tyneside Home Improvements
Hello Jessica,
Thank you so much for sharing such a wonderful review! We’re absolutely thrilled to hear how happy you are with your new orangery and the service you received throughout.
It’s great to know the team kept you informed, worked efficiently and delivered the high standard of workmanship we pride ourselves on. Hearing that the finished space has truly transformed your home and exceeded your expectations means a lot to everyone here.
We’re thrilled you’re enjoying the light, design and attention to detail in the final result. Your recommendation is hugely appreciated and we’re grateful for the trust you placed in us.
Thank you again for choosing Tyneside Home Improvements, and for the five stars! If you ever need anything in the future, we’re always here to help.
Best regards,
The Tyneside Home Improvements Team
New windows
We were that impressed with the previous works to build our orangery, we had THI back to replace 3 windows in the front of the house. From ordering to fitting it was fast and efficient. Micheal came to quote intially and gave us a great price we couldnt refuse.
The fitters Kev and his son Lewis are credit to the company, Kevs initial advice when choosing the windows was invaluble, thankyou Kev. Kev and Lewis were clean and tidy and the widows were done in no time. We are please with the quality of the windows and the improvement to house, not just the asthetic improvement outside but the insulation of the windows make to the house!
5. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tyneside Home Improvements
Hello Adrian,
Thank you so much for your wonderful review! We’re delighted to hear that you chose to return to Tyneside Home Improvements after your orangery project and that you’re just as pleased this time around.
It’s great to know that Michael, Kev and Lewis provided such a positive experience from start to finish — we’ll be sure to pass on your kind words to them.
We’re thrilled that you’re happy with both the look and the insulation benefits of your new windows. Thank you again for your continued trust and support!
Best regards,
The Tyneside Home Improvements Team
Really pleased I chose Tyneside Home…
Really pleased I chose Tyneside Home Improvements to replace my old windows they did a great job and the acoustic glass they fitted has made a big difference to the traffic noise in the property
7. november 2025
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Svar fra Tyneside Home Improvements
Hello Jonathan,
Thank you so much for your kind feedback!
We're delighted to hear that you're pleased with your new windows and that the acoustic glass has made such a noticeable difference. It’s great to know you’re enjoying the results, and we truly appreciate you choosing Tyneside Home Improvements.
Best regards,
The Tyneside Home Improvements Team
Great after sales service
THI made a great job of our extension 6 years ago and we are still enjoying the massive improvement to our home. What's more, the after sales service has been second to none. Any issues have been dealt with promptly by lovely people and it gives great confidence in a company if they look after you after the event. I'm very impressed with the reception staff and the tradesmen and have recommended this company to family and friends
26. oktober 2025
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Svar fra Tyneside Home Improvements
Hello Harmony,
Thank you so much. It’s wonderful to hear you’re still enjoying your extension after all these years.
Our team take pride in looking after customers, even long after the original work is done. Your kind words and recommendations are a testament to that and greatly appreciated.
Best regards,
The Tyneside Home Improvements Team
The quote from Michael remained the…
The quote from Michael remained the same. All the tradesman were knowledgeable, cooperative and carried out work to a high standard. My expectation of a reputable company.
Anthony was good on the phone and dealt with any issues. Paul and dale stood out, top tradesman
18. juli 2025
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Svar fra Tyneside Home Improvements
Hello Alexander,
Thank you so much for your kind review.
We’re delighted to hear your experience matched the standards you’d expect from a reputable company. It’s great to know that from Michael’s straightforward quote through to the finished work, everything ran smoothly and to a high standard.
We will pass on your feedback to Paul & Dale; they really are top tradesmen and true gentlemen who take pride in every job. We’ll also pass on your thanks to Anthony for his support over the phone.
We really appreciate your comments and are so pleased you’re happy with the result.
Best regards,
The Tyneside Home Improvements Team
Beautiful extension/orangery
We initially went through Alpine with Ian and his son Oliver. These guys are fantastic especially with the VR experience showing what the reality can look like. THI done the build to a very high standard. There were a few hiccups during build but all these were resolved and rectified. The price was the price no silly add ons. All in all it’s made a huge difference in our dark home to now a fantastic family hangout, kitchen and an extra bedroom. The light now is unbelievable must be seen to be believed. Special thanks to the builders Dave and his team. Thankyou all so much Gill and the whole family xxx
18. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tyneside Home Improvements
Hello Gill,
Thank you so much for your lovely review and kind words. We’re delighted to hear how much you and your family are enjoying your new extension and the transformation it’s brought to your home.
It’s great to know that Ian, Oliver, Dave, and the whole team delivered a high standard of work and helped bring your vision to life. We really appreciate your patience during the build and your recognition of the team’s efforts to make everything right.
Wishing you many happy years enjoying your beautiful new space!
Best regards,
The Tyneside Home Improvements Team
Unfortunate delays but a professional team.
Having been messed about by builders we turned to THI for our orangery. It was a reasonably big project and therefore quite costly and unfortunately there were hiccups along the way. This meant that instead of taking 6-8 weeks to build (which we were told at point of sale) the build took a number of months.
However with it now complete that is in the past ! Without the delays would have been five stars for sure.
Most of the workmen that came were superb - most specifically the fitters, plasters and plumber. Anthony in the office was a godsend and has made our experience a much more positive one that it might otherwise have been.
We are very pleased with the end product !
31. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tyneside Home Improvements
Hello Lindie,
Thank you for taking the time to share your feedback.
We’re so pleased to hear that you’re happy with your new orangery and the quality of the finished work. We sincerely apologise for the delays you experienced along the way and appreciate your patience and understanding throughout the project.
It’s great to know our trades team and Anthony in the office helped make the process smoother for you. Your kind words mean a lot, and we’ll be sure to pass your thanks on to everyone involved.
Best regards,
The Tyneside Home Improvements Team
2nd Project with THI
Comprehensive team at THI covers every aspect of the project from initial design and planning through to the finishing touches.
Any problems are immediately actioned upon, Everyone is helpful and pleasant. Jo, Craig and Anthony in the office. Special mention for Stuart for his idea to reshape the front hallway to make the garage conversion possible! Also Damon the site manager is very good, he gets things done! I wouldn't hesitate to use THI again for any other work in the future.
18. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tyneside Home Improvements
Hello John,
Thank you so much for your wonderful review and for choosing Tyneside Home Improvements again for your project.
We're delighted to hear how pleased you are with the service from start to finish, and it’s great to know the whole team – including Jo, Craig, Anthony, Stuart, and Damon – made such a positive impression. We’ll be sure to pass on your kind words to everyone involved.
It’s always a pleasure working with you and we truly appreciate your continued trust and recommendation.
Best regards,
The Tyneside Home Improvements Team
Garage conversion
We signed the contract for the work at end of Nov 2024, expecting the work to commence in March 25. We were informed work would start at end of April, then on 6th of May and workmen finally turned up on Tues 13th of May for the morning. We assumed because half days seemed to be the pattern that the team must have been on another job. We were later informed that as far as the Tyneside office was concerned, there should have been full days of work taking place. At most there were 2and a half days of inclement weather. The building was finally completed on the 8th of July. We had a few matters that needed further attention after that time. Although we are happy with the finished product, a three star rating would have been given if it hadn’t been for Anthony in the office’s help and cooperation throughout.
8. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tyneside Home Improvements
Hello Mrs Docherty,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you’re happy with the finished result of your garage conversion and that Anthony’s support helped ensure things were resolved to your satisfaction.
However, we’re genuinely sorry for the delays and communication issues you experienced during the project. That’s not the level of service we aim to deliver, and we’ll be reviewing this internally to help prevent similar issues in future.
We really appreciate your patience and understanding throughout the process and your acknowledgement of our team’s efforts to put things right.
Best regards,
The Tyneside Home Improvements Team
10/10 for Tyneside Home Improvements
More than happy with the work which was carried out out father and son team Kev and Lewis. They worked tidy and put in the hours in to complete the job.
Previously we had leading design which we wanted to keep. We were told by other companies it was bespoke and would cost a lot more. Tyneside Home Improvements were able to closely match the design at a reasonable cost.
We love the product quality. The job and product has certainly exceeded our expectations
11. august 2025
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Svar fra Tyneside Home Improvements
Hello Geri,
Thank you so much for your wonderful review!
We’re really pleased to hear how happy you are with both the workmanship and the product quality.
We’re very proud of the care and craftsmanship shown by our fitters, Kev and Lewis are a real credit to the company, and your comments capture exactly the ethos we strive for every day.
It’s especially rewarding to know we could match your existing design at a fair cost when others couldn’t. Exceeding expectations is always our goal, and we’re delighted you love the finished result.
Best regards,
The Tyneside Home Improvements Team
From sales through to after sales this…
From sales through to after sales this company have been excellent.
All staff have been professional and dedicated.
Trades couldn't have been more helpful.
Any remedial works have been dealt with promptly and to a hight standard.
No one has ever made me feel uncomfortable asking for small tweaks.
17. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Tyneside Home Improvements
Hello Jan,
Thank you so much for your wonderful feedback. We’re delighted to hear that you’ve had such a positive experience with us from start to finish.
Our team prides itself on being professional, dedicated and responsive, so it’s great to know this has come through in your journey with us.
We’re especially pleased that any remedial work and tweaks were handled to your satisfaction, nothing is ever too small when it comes to making sure our customers are happy.
We truly appreciate your kind words and support!
Best regards,
The Tyneside Home Improvements Team
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