Very happy with the help and advice i got from Trustedcare. They were knowledgable and helpful.
I was sent a few care home e mails, they also followed up with calls, and advice and asked if a visit to the homes were required. Thank you very much.

It was Jess on the end of the phone that was helpful for the first enquiry and I felt out of my depth regarding care homes. I think will know more after today’s visit regarding a live in service but the speed in which I got information was comforting as dealing with something that is quite daunting! Thank you Jess nice friendly helpful voice was very comforting!

The team tried hard to help us find a placement.

Lots of helpful information provided in a format that was easy to understand.
Proactive follow up after initial enquiry.

Very good service

Quick and efficient service and helped my sister & I find a lovely care home for our mum.

This was my first experience of this company, I found the staff to be extremely professional and asked all appropriate questions needed for the enquiry. The recommendation was great but sadly I was too far away for the care and hours required. I would however have no hesitation is using Trusted Care again. Thank You.

Proactive service from friendly staff..
Thank you

Leigh-anne was really helpful found someone in a couple of days I was really struggling to find help for my brother. She gave me options i didn't think of thanks

Team acknowledged my request and provided a prompt response. Thanks

I contacted Trusted Care in order to ask for help finding a nursing home that would be able to take my sister, who was palliative but unfortunately on a medical ward in hospital. As there were no beds at the time at the local hospice, we wanted to find a nursing home to provide end of life care.
Leigh-Anne was so kind, helpful and sympathetic, immediately understanding how desperate we were to ensure my sister was in an appropriate place and that we had very little time to find somewhere. Within 20 mins she had sent me details of the places with a bed available.

I was sourcing respite care placement for my service user, it was difficult to find a care home who could offer respite care as most of care homes were offering permanent placement. Trusted Care stepped in and it didn't take time for them to find respite care for my service user. I would definitely recommend Trusted Care to my colleagues when sourcing any type of placement.

Excellent quick and efficient service provided. Thank you Leigh-anne Shivers for all of your speedy help, advice and support to my Mother at this difficult time.

I cannot say enough good things about the service provided. Exploring the care sector as a novice is a minefield in, what is, already a very stressful time. Trusted Care takes the load off and helps support the journey to finding suitable care. They ask all the right questions and gain an understanding of the person needing care, in order to find the correct placement. Rubygrace was a superstar from start to finish! Great knowledge, patience and her communication was 10/10.. Amazing job & thank you!

Really helpful, kind, compassionate and patient!

This is a good care home. The staff do actually care. My 94 year-old mum is in safe hands.

Great help in assisting myself to find a suitable care home for my mother’s needs

My contact was very kind and thoughtful and sent me some very useful contact details.

The information provided for finding a care home was extremely helpful and the Customer Care team kept me fully updated. I have no hesitation in recommending them.

Great service, quick responses, lots of information, good feedback. One slight reservation was that information provided was too generic and did not zero in on the specific requirements I’d provided, particularly in relation to cost.