I made a purchase in August 2024. To date despite several emails I have not received the product or a refund.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
J'ai commandé chez Truestore et la commande a été expédiée super vite. Le pull est de bonne qualité et conforme au visuel. Malgré les soucis que j'ai eu avec le transporteur, le Service Client... Vis mer
Selskapet har svart
I ordered some trainers online on a Saturday and upon checking realised after completing they were the wrong size. I sent a message via the customer service address which auto-response said wasn't che... Vis mer
Selskapet har svart
It all started with me trying to track down a hoodie worn by Tinie on his property show on Channel 4. Long story short, after finding a Chinatown Market jumper I loved and it being out of stock everyw... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om truestore.co.uk
Skrevet av virksomheten
About True Store
We are a London-based fashion and lifestyle store striving to deliver new and upcoming brands for our customers. We may be a new name in the game, but the team has bags of experience in this market, which gives us everything we need to offer an unbeatable shopping experience.
Expect a mixture of street, skate, and premium ready-to-wear clothing, as well as jewellery, fragrances and accessories. We’re here to kit you out for every occasion.
One of our core values is operating sustainably. Therefore, we opt to partner with brands that share similar values in the way they approach their products. From their methods of manufacturing, to the projects they’re involved in to reduce their environmental impact; we want to make a difference.
We’ve got big plans for the future, and this is just the beginning. We’re looking forward to having you along this journey with us.
Kontaktopplysninger
68 Neal Street, WC2H 9PA, London, Storbritannia
- info@truestore.co.uk
- www.truestore.co.uk
3,5
Middels
105 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Andre kikket også på
Love the new Parlez products
Love the new Parlez products! Great and quickly delivered too
1. august 2021
Great service
15. juni 2021
Svar fra truestore.co.uk
Cheers Carl, always here to help if you need us!
Tried ordering a pair of shoes
Tried ordering a pair of shoes, received a personal email saying that due to a stocking error, they no longer had those shoes in my size. Offered me another color in right size and apologized dearly. Great customer service.
1. juni 2021
Anmeldelse skrevet uten oppfordring
Svar fra truestore.co.uk
Thanks Charlie. Glad we were able to get you sorted with another pair and hope you like the new shoes. Great choice 🙌
Sorted quick and easy
The order did come wrong but a was sorted quick and easy, and the correspondence was the same, no complaints.
16. mai 2021
Svar fra truestore.co.uk
Apologies for the mix up Rob. Happy to hear everything is sorted now!
Did exactly what it should do.
13. mai 2021
Brilliant and fast service.
8. mai 2021
Commande rapide
J'ai commandé chez Truestore et la commande a été expédiée super vite. Le pull est de bonne qualité et conforme au visuel. Malgré les soucis que j'ai eu avec le transporteur, le Service Client a été super rapide à réagir et a su débloquer la situation rapidement.
Je recommande !
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I ordered from Truestore and the order was dispatched quickly. The jumper is of good quality and conforms to the visual. The customer service department reacted quickly to the problems I had with the carrier and was able to resolve the situation.
I would recommend!
3. mai 2021
Svar fra truestore.co.uk
Thanks Justine. Glad to hear we were able to help!
Svar fra truestore.co.uk
Cheers Shiraz. Looking forward to welcoming you back soon!
Speedy shipping with great pricing
Ordered a new jacket, came really well packaged next day. They have a pretty interesting selection of clothing, so well worth checking out
29. april 2021
Svar fra truestore.co.uk
Cheers Elliot. More interesting bits to come!
Speedy service and great price
Speedy service and competitive price. Everything you would want ! Ticked all the boxes. I’d definitely use Truestore again.
23. april 2021
Svar fra truestore.co.uk
All things we love to hear, thanks Celia. We look forward to welcoming you back soon!
Excellent service
Excellent service. Well packaged. Swift delivery.
Also great item. Eco friendly, lovely website.
21. april 2021
Svar fra truestore.co.uk
Great to hear Ben. Love getting feedback like that
Quick delivery + perfect product
Quick delivery, quicker than expected!! Also very satisfied with the product.
15. april 2021
Svar fra truestore.co.uk
Love hearing that, thanks Harry.
Good luck
Should be running a training course on poor everything, How not to operate., customer coming last.
26. mars 2021
Svar fra truestore.co.uk
Hi Gerry, we are sorry to hear you didn't have a great experience shopping with us. We pride ourselves on offering excellent customer service and guarantee if you shop with us in future you'll have a much more positive experience.
I got a great deal on my shoes and they…
I got a great deal on my shoes and they arrived promptly. I would shop here again. :)
21. mars 2021
Svar fra truestore.co.uk
Glad to hear it Stephen. We look forward to welcoming you back soon
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.