I made a purchase in August 2024. To date despite several emails I have not received the product or a refund.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
J'ai commandé chez Truestore et la commande a été expédiée super vite. Le pull est de bonne qualité et conforme au visuel. Malgré les soucis que j'ai eu avec le transporteur, le Service Client... Vis mer
Selskapet har svart
I ordered some trainers online on a Saturday and upon checking realised after completing they were the wrong size. I sent a message via the customer service address which auto-response said wasn't che... Vis mer
Selskapet har svart
It all started with me trying to track down a hoodie worn by Tinie on his property show on Channel 4. Long story short, after finding a Chinatown Market jumper I loved and it being out of stock everyw... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om truestore.co.uk
Skrevet av virksomheten
About True Store
We are a London-based fashion and lifestyle store striving to deliver new and upcoming brands for our customers. We may be a new name in the game, but the team has bags of experience in this market, which gives us everything we need to offer an unbeatable shopping experience.
Expect a mixture of street, skate, and premium ready-to-wear clothing, as well as jewellery, fragrances and accessories. We’re here to kit you out for every occasion.
One of our core values is operating sustainably. Therefore, we opt to partner with brands that share similar values in the way they approach their products. From their methods of manufacturing, to the projects they’re involved in to reduce their environmental impact; we want to make a difference.
We’ve got big plans for the future, and this is just the beginning. We’re looking forward to having you along this journey with us.
Kontaktopplysninger
68 Neal Street, WC2H 9PA, London, Storbritannia
- info@truestore.co.uk
- www.truestore.co.uk
3,5
Middels
105 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Andre kikket også på
I bought a ring and received the wrong…
I bought a ring and received the wrong one. The size was also too small. I contacted customer service and communicated with Max. Super cordial! The correct ring in a larger size was mailed to me immediately. I have nothing but good things to say! Thanks True Store!
28. oktober 2022
Anmeldelse skrevet uten oppfordring
Schnelle Lieferung und top Qualität
2. september 2022
10/10 customer service
Very good and quick with exchanging an item for a different size.
20. august 2022
Top lads
After buying Champions trousers the other week and having a manufacturing issue with them, the boys at true store sorted me out with a replacement in no time at no extra charge. Top boys.
12. august 2022
Anmeldelse skrevet uten oppfordring
Overall, good experience
Took a while to arrive but because delayed because of intense eat... so all good.
About the sizing, you guys are pretty good at describing how it actually fits irl, but this time the trackjacket did not fit as big as I thought. More like a small XL. Whereas the trackpants fit like a XXL. No biggie though, you guys have a great vintage selection ! bravo
9. august 2022
Sizing is not accurate…
I bought a ring which was too small so I bought another in the next size which came as the exact same size with a different label...as this was for an anniversary gift this was very disappointing. Delivery and customer service was good although it cost £6 to return the ring
26. juli 2022
fabulous
well laid out website. lovely clothes. pretty fast shipping too! will absolutely buy again!
9. juni 2022
Svar fra truestore.co.uk
Thank you Issy!
Excellent service
25. mai 2022
Good store with good products but with…
Good store with good products but with my first order I ordered two items and was told a week later that they didn’t have the stock to fulfil my order. One of the items was still available to buy through the website for days after I was told it was out of stock.
10. mai 2022
Svar fra truestore.co.uk
Cheers Gerry, appreciate the feedback!
I love shopping at True Store
I love shopping at True Store. Always accurate on sizing and cool merch.
19. januar 2022
Svar fra truestore.co.uk
Thanks for the great feedback 👊🏻
Very happy with the product but had an…
Very happy with the product but had an issue with tracking and also came a day late
12. januar 2022
Great material and order came very fast
10. desember 2021
Thank you so much for the gifts
Thank you so much for the gifts!
I also ordered a champion tracksuit that I can’t wait to have!!
9. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra truestore.co.uk
No worries Kieran - Champion tracksuit is fresh!
Thanks to Nicholas at TrueStore for…
Thanks to Nicholas at TrueStore for sorting out my order, goods have arrived today, am pleased.
Thank you
Dan
9. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra truestore.co.uk
Great to hear, thanks Dan
Excellent products & shipping
Orders were shipped and delivered within 2 days and each item was extremely well packaged. The customer service is also brilliant.
8. desember 2021
Anmeldelse skrevet uten oppfordring
Svar fra truestore.co.uk
Nice one Luke. We love a bit of good feedback round here, and glad you were happy with the service!
5 stars
I ordered a sweatshirt and a couple of t shirts from True Store and the quality is great. The items arrived quickly and communication was excellent throughout. I will definitely be shopping there again.
3. desember 2021
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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