Horrible experience. The tiles were sent late, and when we opened them, they were ALL broken, plus, the color was grey and they were supposed to be beige. Upon contacting their customer service, they... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great sales representative, good prices but the absolute worst shipping/packaging department. Every box had broken open where taped. Thinnest cheap tape available. Spoke with sales representative... Vis mer
Selskapet har svart
I had an excellent experience with TileBar! I placed a very large tile order, and from start to finish, everything went smoothly. The pricing was extremely competitive, the shipping was fast and r... Vis mer
Selskapet har svart
I am shopping for a bathroom floor tile for a room with an existing bath tub surround and countertop. Ive had carpet there for far too long. The Romanesque looking existing tile i still love. Tile bar... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
TileBar is an innovative design resource dedicated to transforming spaces. With tailored, expert solutions that exceed the expectations of residential and trade clients alike, TileBar provides the most modern and inspiring tile and stone shopping experience in the industry. Through a curated product assortment, technical innovation, personalized service, and an elevated omnichannel experience, TileBar ensures that every project accomplishes a unique vision and aesthetic.
Skrevet av virksomheten
Kontaktopplysninger
45 West 21st Street, 10010, New York, USA
- 888-541-3840
- info@tilebar.com
- www.tilebar.com
3,2
Middels
9k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra TileBar
Hi Judy,
We truly appreciate your positive feedback! It’s clients like you who make our work so rewarding.
Svar fra TileBar
Hi Marianne,
Thank you for your feedback. We’re delighted that you’re satisfied with our services.
The entire shopping process was smooth…
The entire shopping process was smooth and easy. Our tile arrived quickly, was packaged well and it even smelled nice.
8. mai 2024
Svar fra TileBar
Hi Brian,
Thank you so much for your wonderful review! We’re thrilled to hear you had a great experience working with us. Thank you for being a valued client.
Everyone in the store was helpful and…
Everyone in the store was helpful and courteous and a joy to work with in picking out our tile/
20. august 2024
Svar fra TileBar
Hi Pam,
Your kind words mean a lot to us! We’re delighted that you’re satisfied with our showroom staff.
Great company to work with
Got exactly what I requested, at a good price, and in timely fashion.
3. juli 2024
Svar fra TileBar
Hi Mark,
We truly appreciate your positive feedback! It’s clients like you who make our work so rewarding. Thank you for being part of the Tilebar family.
Everything about this company was…
Everything about this company was great. From ordering to delivery. Will use with every project. Great customer service and didn’t have ONE broken tile. Best selection out there. Highly recommend
20. august 2024
Svar fra TileBar
Hi David,
Thank you for the great review! We’re so glad you’re happy with our services and can’t wait to work with you on future projects
Great selection, low stock
Really appreciated being able to get so many samples for our bathroom remodel. But ultimately, you didn't have enough of the one I wanted and didn't know when it would be back in stock...so it was disappointing.
20. juni 2024
Svar fra TileBar
Hi Giovanna,
Thank you for sharing feedback on your purchasing experience with us for your sample order. We appreciate you taking the time out of your day to share this with us. While I am glad you received your samples, I apologize we could not give you more specific information on the restocking date of the particular sample you wanted to purchase. We will review your experience with our team, and use it to ensure we continue to improve our performance overall.
Svar fra TileBar
Hi Paul,
We apologize for the negative shopping experience you have had with us and appreciate you bringing this to our attention. I will bring your experience up to our warehouse manager and team, so we may continue to improve our shipping methods and our performance overall.
Great service
Very responsive to questions and concerns. Professional and kind.
Great selection.
Fast and knowledgeable.
15. mai 2024
Svar fra TileBar
Hi Arlene,
We truly appreciate your positive feedback! It’s clients like you who make our work so rewarding. Thank you for being part of the Tilebar family.
Svar fra TileBar
Thank you for the great review! We’re so glad you’re happy with our services.
Svar fra TileBar
Thank you for the great review! We’re so glad you’re happy with our catalog and shipping timeframe.
Stylish Designs & Superb Customer Service
Over the course of 2 years, I ordered approximately 50 tile samples from TileBar for a home we were building. I found inspiration in TileBar’s wide range of design options and ordered all of the tile from them for our new home. And, what I most appreciated was that when one tile in a family was discontinued, staff assisted in finding adequate supply of a similar tile.
22. desember 2023
Svar fra TileBar
Thanks for the fantastic review! It’s been a pleasure working with you, and we’re excited to keep delivering the best for your business.
I’m always pleased to purchase from…
I’m always pleased to purchase from them, very trustworthy company
28. juli 2024
Svar fra TileBar
Hello,
Thank you for your amazing feedback. We truly appreciate your kind words! Thank you for being part of the Tilebar family.
I needed more tile and you got it to me…
I needed more tile and you got it to me quickly.
25. juli 2024
Svar fra TileBar
Hello,
Thank you for sharing your positive feedback with us. We appreciate you taking the time, to write a great review for us. We are always committed to meeting our client's expectations.
Svar fra TileBar
Hi Jacob,
Thank you for taking the time to leave us a review and for being part of the Tilebar family.
Quality, choices and super customer service are why I order from TileBar
Quality, choices and super customer service are why I order online at TileBar.
Free delivery as well of course!
23. juli 2024
Svar fra TileBar
Hi Robbie,
Your kind words mean a lot to us! We’re delighted that you’re satisfied with our services. Thank you for being such a valued client
Fantastic selection, expert advice and great packaging/delivery
I ordered a lot (too many) samples. After months of planning and indecision, I narrowed it down to a few options. I scheduled an appointment at the New York showroom. Michelle M. was FANTASTIC! What I thought would look best, maybe not so much! She recommended a different tile and colorway and it is perfect!!! The tile was held until we were ready for delivery. Nothing was damaged. Even the driver was super friendly. Tile install starts in a week. Can't wait. Highly recommend TileBar
10. juni 2024
Svar fra TileBar
Hi Susan,
Thank you for the great review! We’re so glad you’re happy with our services and overall experience.
Great Experience…
Very helpful and knowledgable sales people. Great at picking out material, colors and matches for my project. Showed me a lot of patience and care.
7. august 2024
Svar fra TileBar
Hi Kenny,
Thank you for the great review! We’re so glad you’re happy with our services and looking forward to assist.
Delivered as promised
This place was the only tile store that carried a distressed edge tile in the color/sizes I was looking for.The sales rep was helpful over the phone and everything that was promised, they delivered. Tile is installed and I LOVE it. Thanks to evyone at The Tile Bar!
23. juli 2024
Svar fra TileBar
Hi Marsha,
Thank you so much for your wonderful review! We’re thrilled to hear you had a great experience working with us. We look forward to continuing our partnership!
They have great customer service
They have great customer service. My package arrived with tile broken. They sent me more tile wrapped differently. They were great to work with.
20. juni 2024
Svar fra TileBar
Hi Marci,
Thank you very much for the kind words! Our work is truly fulfilling because of clients like you. Thank you for being part of the Tilebar family.
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