TileBar Anmeldelser 

We loved working with tile bar. We absolutely love our tiles, which we used for kitchen backsplash. We also ordered white grout. The guys that did the install were really impressed with the tiles. I was hesitant to order tiles online in fear of a bunch of broken tiles arriving, but they were perfectly intact. Super well packed and not one tile broken upon arrival. I highly recommend tile bar!

Easy communication, fast responses, quality products.

Our Tilebar designer, Angelika did a great job of picking out the right tile colors and designs to work perfectly with the rest of the bathroom fixtures, etc. I highly recommend using them. Their customer service is also excellent since they were courteous, prompt and answered all of my questions.

Quick shipping and replacements for broken pieces

Having support from TileBar as a designer, and having a rep I can turn to for support was super helpful. They were great about securing an order and following up as the tile was coming in.

Tile bar had the exact tile I was looking for at a good price and was able to ship quickly so I could finish my project. Their customer service reps are professional and helpful. There are so much to choose from that you can find exactly what you’re looking for.

I placed two orders, and three of the sample tiles arrived broken. I’m happy to provide order numbers and share pictures but do not need to replace the tiles.

I needed to order some additional tile to match a previous order because we liked the tile so much, we decided to tile the rest of the house. TB was able to match the lot numbers and get us the tile we needed. They were easy to work with.

Great customer service with quick response and follow-up.

Customer service is exceptional and samples have been amazing quality. Have not received my order yet so cannot comment on end result until the transaction is completed.

Easy to find items on site and helpful staff.

TileBar has the best customer service, and an excellent selection of tile.

DO NOT ORDER FROM TILEBAR.COM if you expect reliable shipping and customer service!

I purchased tiles for a project with a tight timeline, ordering well in advance based on their product info, which stated I should receive them in 10 days. After two weeks with no delivery, I called and was told that items don’t ship for 5 business days—yet my order still hadn’t shipped, and there was no communication on when it would.

When the tiles finally arrived, they were completely wrong. I contacted customer service immediately, provided all requested details, and repeatedly asked for an updated timeline—now facing project delays due to their mistake. They assured me my replacement order would be given "top priority" and that I would receive a shipping notification soon.

It has now been five more days, and I have yet to receive any shipping update. This experience has been nothing short of frustrating and unprofessional. If you need tiles on a schedule, avoid TileBar at all costs!

Box full of cracked tiles and sent the wrong grout color that I of course did not realize was the wrong color until my tile was already grouted.

Ordered tiles over a month ago on Nov 11 2024 and still did not receive anything yet (today is Dec 17).

They gave a tracking number that does not work. Unfortunately the company stopped replying to my emails, despite reaching out several times throughout November and December. So having to go through the bank to get my money back now.

Tile bar shipped tiles without any packaging. They arrived damaged. Tile bar is refusing to place the damaged tiles despite picture proof of cracked and shipped pieces.

Easy to maneuver the website for tile selections. The help I received from my designer. The room simulator so I could see how the tile looked.

Had an issue ordering a sample online. I called up TileBar support and they had me on my way with my samples in a few minutes. Professional and helpful!

Customer Service is friendly and knowledgeable.
I would have given a four rating because my samples order was delayed for quite a bit because not all of the samples were not available, however, when I reached out, I was told why they were holding it and trying to ship it all at once. I wish they would send what they have or give you the option to take part of the order and wait for the other, etc., without you having to call in. Because Customer Service has been so great and accommodating they had to receive a five

Fantastic Pro service by Natalie and incredibly fast shipping.