Horrible experience. The tiles were sent late, and when we opened them, they were ALL broken, plus, the color was grey and they were supposed to be beige. Upon contacting their customer service, they... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great sales representative, good prices but the absolute worst shipping/packaging department. Every box had broken open where taped. Thinnest cheap tape available. Spoke with sales representative... Vis mer
Selskapet har svart
I had an excellent experience with TileBar! I placed a very large tile order, and from start to finish, everything went smoothly. The pricing was extremely competitive, the shipping was fast and r... Vis mer
Selskapet har svart
I am shopping for a bathroom floor tile for a room with an existing bath tub surround and countertop. Ive had carpet there for far too long. The Romanesque looking existing tile i still love. Tile bar... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
TileBar is an innovative design resource dedicated to transforming spaces. With tailored, expert solutions that exceed the expectations of residential and trade clients alike, TileBar provides the most modern and inspiring tile and stone shopping experience in the industry. Through a curated product assortment, technical innovation, personalized service, and an elevated omnichannel experience, TileBar ensures that every project accomplishes a unique vision and aesthetic.
Skrevet av virksomheten
Kontaktopplysninger
45 West 21st Street, 10010, New York, USA
- 888-541-3840
- info@tilebar.com
- www.tilebar.com
3,2
Middels
9k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Tile was shipped and delivered fast.
Tile was shipped and delivered fast. Shipping company damaged a fre tiles and Tile bar expedited the replacement tiles immediately. Great customer service.
20. februar 2025
Svar fra TileBar
Hi Allan,
Thank you for your recent review! Your happiness with our services fills us with joy. You are greatly appreciated as a client.
Great experience
Tile bar has an amazing collection of tiles to choose from. We ordered the samples, found the perfect one and our order arrived very quickly. The contractor commented on the quality and ease of installation. So happy with it all.
26. februar 2025
Svar fra TileBar
Hi Beth,
Thank you for your recent review! Your happiness with our tiles fills us with joy. You are greatly appreciated as a client.
Tile Bar is my new GO-TO Tile store
Tile Bar is my new GO-TO Tile store. Excellent service. Some tiles were broken on delivery, but they were quick to replace or refund.
7. mars 2025
Svar fra TileBar
Hi Carolyn,
We truly appreciate your generous compliments! It makes us happy to hear that our services have met your expectations. We appreciate you being a loyal customer.
Love the tile
Love the tile. I also had very good experience w/customer service.
Everyone that walks in my kitchen raves about how beautiful the tile is.
Thank you for everything.
18. november 2024
Svar fra TileBar
Hi Beth,
We truly appreciate your positive feedback! It’s clients like you who make our work so rewarding. Thank you for being a valued client.
The tiles were sent the wrong addres
The tiles were sent the wrong address. I had to email the company for them to resend the tile twice for two orders and when they arrived, a number of them were broken, but I wasn’t about to deal with them sending them to the wrong location for a third time the product is nice, but the right hand doesn’t know what the left hand is doing
20. desember 2024
Svar fra TileBar
Hi Mary,
We apologize your recent shopping experience was not great and appreciate you bringing this to our attention. Our team would certainly like to improve your experience with us. Your concerns have been escalated and we will be reaching out privately. Please keep an eye on your inbox.
Rich was very responsive and helpful…
Rich was very responsive and helpful throughout the process.
3. april 2025
Svar fra TileBar
Hi Jessica,
Your glowing review means the world to us. Your positive feedback about our services fills us with joy. Thank you for being part of the Tilebar family.
Kitchen Backsplash Tiles
I ordered backsplash tiles for my kitchen through Tile Bar after receiving several different samples. The tiles were the perfect color. They even replaced a box of tiles that arrived damaged. My only negative was the high shipping cost.
28. mars 2025
Svar fra TileBar
Hi,
We appreciate you taking the time to write such a fantastic review. We are committed to consistently exceeding your expectations, and look to improve overall.
I’ve recently received nice samples but…
I’ve recently received nice samples but needed a few more to make a decision on my kitchen backsplash . Unfortunately the wrong tiles were shipped to me so I spoke to someone else who was very rude and did not actually send me the correct tiles I needed . The tiles were $34.99 a square foot . I asked if she could send me 4 because the previous customer service agent said she could but she sent me the wrong ones . The girl I last spoke with was rude and snarky and never sent me the tiles so I ordered them from somewhere else .
1. april 2025
Svar fra TileBar
Hi Amy, We apologize for your negative shopping experience while purchasing with us. We thank you for your feedback and appreciate you bringing this to our attention. Our team is currently looking into this, and we will be reaching out to you privately to discuss this matter. Please keep an eye on your inbox.
Svar fra TileBar
Hi Lesley, Your glowing review means the world to us. Your positive feedback about our tile and service fills us with joy. Thank you for being part of the TileBar family.
Great selection
Amazing selection and a good price variety. I wish shipping were faster but that's my only complaint.
5. februar 2025
Svar fra TileBar
Hi Melissa, We appreciate you taking the time to write such a fantastic review. We are committed to consistently exceeding your expectations, and look to improve overall.
Svar fra TileBar
Hi Robert, Your favorable feedback is much appreciated. Customers like you are the reason we love what we do. Thank you for being part of the Tilebar family!
Great Company!
Everything about my experience was wonderful! I received tile samples quickly, designer consults and responsiveness were exemplary, price was very good, and the final project was more beautiful than I expected. I have already recommended TileBar to others, and I will use them for my next project.
10. april 2025
Svar fra TileBar
Hi Brenda, We truly appreciate your generous compliments! It makes us happy to hear that our services have met your expectations. We appreciate you being a loyal customer.
Very friendly and responsive
Very friendly and responsive. 3 tiles arrives broken and they have said they will compensate.
Beautiful tiles
7. april 2025
Svar fra TileBar
Hi Linda, Thank you for your lovely review! Your happiness with our services fills us with joy. You are greatly appreciated as a client.
Great service
Great service. One box was broken and was replaced immediately. Would definitely use again
28. oktober 2024
Svar fra TileBar
Hi Joe, Thanks for the fantastic review! It’s been a pleasure working with you, and we’re excited to keep delivering the best for you.
Svar fra TileBar
Hi Gina, Thanks for the fantastic review! Your positive feedback about our services fills us with joy. Thank you for being part of the Tilebar family.
Excellent product and customer service
Excellent product and customer service. Will definitely use them again!
28. mars 2025
Svar fra TileBar
Hi Jelynda, We truly appreciate your positive feedback! It’s clients like you who make our work so rewarding. Thank you for being a valued client.
TileBar is fantastic!
TileBar is a fantastic place to get tile from - they have the best selection, their page is so easy to use, and their customer service is excellent. Five Stars!
2. april 2025
Svar fra TileBar
Hi Bonni, We appreciate you taking the time to write such a fantastic review. Thank you for being part of the Tilebar family.
Svar fra TileBar
Hi John, We truly appreciate your positive feedback! Thank you for being part of the TileBar family.
The tile is BEAUTIFUL
The tile is BEAUTIFUL.
Even our builder was impressed. He asked details of where it was purchased so you will likely have a new customer.
10. april 2025
Svar fra TileBar
Hi Laura, Your glowing review means the world to us. Your positive feedback about our tiles means the world to us. Thank you for being part of the TileBar family.
Do yourself a favor and ask for Charity
Charity took the time to help me find the perfect tile. She then kept my quote active for a few months as we waited to start our project since we had no ability to store the product. Then, when she saw the inventory beginning to get low, she contacted me to let me know. She is truly the “star of the bar”!
20. februar 2025
Svar fra TileBar
Hi Joel, We truly appreciate your amazing compliments about Charity! It makes us happy to hear that our services have met your expectations. We appreciate you being a loyal customer.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.