Tanner Trading Anmeldelser 

a good all round experience , product is excellent slug traps are taking a lot of slugs out every night , wish i had a bought them last year , product came in speedy delivery in very good packaging good condition , good value , good service , thank you Tanner trading ,

The order came quickly. Th price was very competitive. The boxes were not in good condition on arrival but the furniture was fine.

Honest trustworthy dealers, will use again

I can say I was absolutely delighted with purchasing from Tanner Training. They sorted order out very fast and delivery was fast as well,

Simple transaction efficiently dealt with.

Found this website by accident and found loads of items that solved me time searching. Great Value and quality on all the items I purchased. I have saved them into my favorites to save time searching.
The delivery was prompt and communication was excellent.
Strongly recommend

Speedy despatch and perfect attachment for the Rolly John Deere tractor.

Order easily placed online. Communication from tanner Trading about order receipt and shipment date was good. The knife ordered is excellent and great for day to day use about the farm. Thank you Tanner Trading.

⭐☆☆☆☆

I would not recommend Tanner Trading based on my experience.

I ordered a poultry transport cage after carefully reviewing the dimensions and photographs shown on the company's website. When the cage arrived, it quickly became apparent that the product supplied did not match the item advertised online. The dimensions and photographs on the website were incorrect and misleading. Comparing the website images with the cage supplied clearly showed that the product was not as advertised.

The cage was also poorly packaged and arrived damaged. For an item costing around £100, I expected much better packaging and quality control. No assembly instructions were included, making the situation even more frustrating.

I contacted Tanner Trading to explain the problem and provided evidence showing the discrepancies between the advertised product and the cage received. Instead of investigating the matter properly, my concerns were dismissed. I was told there was nothing wrong with the cage despite the damage and the differences between the website listing and the item supplied.

Customer service was extremely disappointing. My phone calls were ignored, communication was poor, and my request for a replacement cage was refused. Rather than trying to resolve the issue, the company appeared more interested in denying that a problem existed.

The entire experience left me with very little confidence in the company. Accurate product descriptions, proper packaging, and professional customer service are basic expectations when purchasing online. Unfortunately, Tanner Trading failed on all three counts in my case.

Based on my experience, I would advise potential customers to proceed with caution and carefully check any product specifications before ordering.

My second purchase. Good website, prompt delivery, good value. Recommended.

The company has excellent customer service. My order was dealt with quickly and despatched quickly.

I wish I had read the reviews before ordering.

The order was stressful from start to finish. The tracking information provided did not appear to correspond with my delivery details, which initially led me to believe the item had not been delivered at all. I contacted the company and received no response, ultimately having to open a PayPal dispute.

When the parcel finally arrived, the condition of the item was completely unacceptable.

The canopy was advertised and sold as a brand new Lay-Z-Spa product. However, the box arrived heavily re-taped with multiple layers of brown tape and appeared to have been re-packaged. Upon opening it, I found dirt and mud on the contents and packaging, and several of the poles showed signs of rust/corrosion. The item was filthy and clearly not in the condition I would expect when purchasing a new product.

I have photos of the packaging and contents, including the condition in which the item arrived.

The product has now been returned to the box and I have requested a full refund through PayPal.

Based on my experience, I would not purchase from this company again.

Update - In reply to your comment on this. The issue is not the email or the delivery time. The issue is the second hand damaged product that you sent to me. This is unacceptable

Ordered electric fencing. kept waiting, nothing. Emailed and asked where my item was. To be told that they take 5-7 days just to dispatch!! I asked for my item to be cancelled as this was just too long, I needed the item. No response! Thursday came and went and still no email advising on my item.

Now I'm having to ask my bank for help!! bloody ridiculous, totally regret using this company never ever again.

Regarding the reply below.

When i ordered i clicked on free delivery. There was no time on how long this would take. My assumption of standard delivery 2- 4 days. I definitely would not have continued with my order had I know it would take 7 days for delivery and another 7 just to dispatch!!
Why ignore my email asking for a cancellation. Why withhold my money? I was told it takes the company 7 days just to dispatch an item!!! Very very poor service. Wish I'd checked trustpilot before as the company has a terrible reputation. Do not use. My bank is aware! Just hope I get my money back. All I wanted was some electric fencing. A different company I used took 4 days from order to arrival at my house! Yep that was free delivery to as over a certain amount. Ordered 22nd of April. No fencing and still no money in my account. Been told 72 hours 🤞🤞

I placed an order for sheep supplies on 11 March. It was not dispatched until 18 March and when it arrived one of the items was missing. There was a handwritten scrawl saying ‘to follow’ but that is the only communication I have received. I have tried to contact the company via their website and by phone but have had no response to my messages and the phone is never answered. It is the first time I have ordered from Tanner Trading and it will definitely be the last!

Damaged item delivered. But despite some delay the matter was resolved through sending a replacement. As such was satisfied with the outcome. When eventually getting through on the phone I was helped by a very pleasant lady. Thank you.

Poor service. Order placed 12 days ago and still not received. Customer service will not answer their phones or reply to emails.

Would not use again or recommend

I had a very good experience with this company.
They were very helpful with my questions before I bought.
Delivery was good, all well packed. I had to return one part and was quickly refunded.
Will use again. Thank you.

They use FedEx who repeatedly misdeliver and tanner trading located my product and basically told me the area and go find my product myself . Its a large item and im disabled

Extremely poor service.
I made a purchase on 14/01 told would be sent on 48hr delivery within 5/7 days and spoke to customer services multiple times being told they are in stock (we are just busy) still no dispatch email and then to be ignored by customer services for 2 days and now we are on working day 9 to receive an email stating they’ve had a stock issue and have cancelled my order.

Absolutely appalling service.

I ordered a package from Tanner Trading which never arrived. When I contacted them to ask where it was, I was met with a rude, dismissive, and frankly snotty employee who blamed “the weather” — despite there being absolutely nothing wrong with the weather at the time.

I then requested a full refund due to non-delivery. That refund has still not been processed or received.

Poor communication, poor attitude, and no accountability. If this is how they treat customers when something goes wrong, I would strongly advise others to think twice before ordering.

One of the worst customer service experiences I’ve had.