I’m buying products from company long time but this time when I received my order one of six colour was broken and colour was coming out.Thanks to OTB for their action and response,l really appreciat... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I’m buying products from company long time but this time when I received my order one of six colour was broken and colour was coming out.Thanks to OTB for their action and response,l really appreciat... Vis mer
Selskapet har svart
I recently purchased from OTB and couldn’t be happier. The ordering process was smooth, I was kept in the loop with updates, and my items arrived fast. Everything was well-packaged and arrived in perf... Vis mer
My order was received amazingly fast - really impressive. Everything was packaged impeccably, which doesn’t always happen. I quite used to receiving squashed boxes of colour! Not this time! Will defin... Vis mer
Repeat customer and as always, get prices, well packaged and fast delivery. Thank you OTB Hair.
OTB Hair & Beauty
Unit 9, The Arena, Mollison Avenue, Enfield, EN3 7NL, London, Storbritannia
Har svart på 94 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service and well packed received order as date very happy
I was very pleased to see you had these products for sale. They arrived very quickly and packed well.
Great service. Ordered the products I wanted which were very well priced, and they came in less than 48 hours which was fab! Products were great quality. Deffo would buy from them again
Colours advertised on website do not match the number of product. I bought L’Oréal dia colour 6.45 which was advertised as being “mocha” and picture of colour correlated with the colour mocha. Received the correct number. Items received are always in Spanish. It was only after using the colour I googled the translation of the colour which translated to “dark copper mahogany”. On emailing to advise of this error the company took no accountability for their erroneous advertising and declined to give any offer of resolution or even a refund of the product.
I have escalated this to consumer advise & trading standards. As the ingredients are not even in English and given the allergic reactions that can occur from such chemicals is a safety hazard.
Terrible customer service.
Professional, quick and reliable. Definitely recommend :)
Love all the products!
I ordered a foil shaver head and the box was completely empty nothing in it at all could I please get a replacement or a refund.
Repeat customer and as always, get prices, well packaged and fast delivery. Thank you OTB Hair.
Placed order, and received item within 3 days. Could track it as well. Was really pleased and happy with the service and the item. Would order from this company again
Excellent service as always easy to order online very fast delivery would highly recommend
Fantastic delivery, information on delivery locations. Pleased all round.
Never received the items .
Despite their promise for second delivery and the answer below, I still haven't received my ordered goods. I'm in the process of claiming back my money and will update this review accordingly!

Svar fra OTB Hair
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.