I’m buying products from company long time but this time when I received my order one of six colour was broken and colour was coming out.Thanks to OTB for their action and response,l really appreciat... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I recently purchased from OTB and couldn’t be happier. The ordering process was smooth, I was kept in the loop with updates, and my items arrived fast. Everything was well-packaged and arrived in perf... Vis mer
My order was received amazingly fast - really impressive. Everything was packaged impeccably, which doesn’t always happen. I quite used to receiving squashed boxes of colour! Not this time! Will defin... Vis mer
Repeat customer and as always, get prices, well packaged and fast delivery. Thank you OTB Hair.
Informasjon om virksomheten
- Engrossalg av skjønnhetsprodukter
- Forhandler av barbererprodukter
- Leverandør av skjønnhetsprodukter
- Butikk med hårprodukter
Skrevet av virksomheten
OTB Hair & Beauty
Kontaktopplysninger
Unit 9, The Arena, Mollison Avenue, Enfield, EN3 7NL, London, Storbritannia
- info@otbhair.com
- www.otbhair.com
4,7
Enestående
1k anmeldelser
Har svart på 94 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service and well packed received…
Great service and well packed received order as date very happy
31. mars 2026
I was very pleased to see you had these…
I was very pleased to see you had these products for sale. They arrived very quickly and packed well.
30. mars 2026
Great service
Great service. Ordered the products I wanted which were very well priced, and they came in less than 48 hours which was fab! Products were great quality. Deffo would buy from them again
30. mars 2026
Colours advertised on website do not…
Colours advertised on website do not match the number of product. I bought L’Oréal dia colour 6.45 which was advertised as being “mocha” and picture of colour correlated with the colour mocha. Received the correct number. Items received are always in Spanish. It was only after using the colour I googled the translation of the colour which translated to “dark copper mahogany”. On emailing to advise of this error the company took no accountability for their erroneous advertising and declined to give any offer of resolution or even a refund of the product.
I have escalated this to consumer advise & trading standards. As the ingredients are not even in English and given the allergic reactions that can occur from such chemicals is a safety hazard.
Terrible customer service.
30. mars 2026
Professional
Professional, quick and reliable. Definitely recommend :)
Love all the products!
10. april 2026
I ordered a foil shaver head and the…
I ordered a foil shaver head and the box was completely empty nothing in it at all could I please get a replacement or a refund.
10. april 2026
Amazing Super fast and great price 🥰
10. april 2026
Repeat customer
Repeat customer and as always, get prices, well packaged and fast delivery. Thank you OTB Hair.
9. april 2026
Wahl hairdryer
Placed order, and received item within 3 days. Could track it as well. Was really pleased and happy with the service and the item. Would order from this company again
9. april 2026
Excellent service as always easy to…
Excellent service as always easy to order online very fast delivery would highly recommend
8. april 2026
Fantastic delivery, information on location
Fantastic delivery, information on delivery locations. Pleased all round.
9. april 2026
Never received the items
Never received the items .
Despite their promise for second delivery and the answer below, I still haven't received my ordered goods. I'm in the process of claiming back my money and will update this review accordingly!
9. april 2026
Svar fra OTB Hair
Dear Lilla,
We are sorry to hear that you have not received your products.
Please refer to the email we previously sent regarding your dispatch and delivery details. Thank you for your feedback.
HWS Beauty Team
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