Spinnaker Anmeldelser 

122
•
TrustScore 3 av 5

3,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Ordered watch almost one month ago. "Shipment" took place a couple days later...and 16 days after the fact, USPS does not have the item. Customer service has effectively shut down responding to me a... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

I bought Spinnaker watch a few years ago, and absolutely love it. However after a few years, I needed to change the leather wristband. The leather version has been sold out for Months, so I ended... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

wonderful customer service...received a beautiful spinnaker/islander croft tactical but it had a misaligned bezel insert. islander, the seller, sent me a replacement immediately plus a prepaid label t... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Absolutely horrendous experience. They post fake lume shots on their website and the actual watch quality is far worse than advertised. Horrible company !!! Avoid at all costs !! I have a modest c... Vis mer

Selskapet har svart

Informasjon om virksomheten

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Skrevet av virksomheten

Our timepieces pay tribute to the world and lifestyle of yachting, with a flair and style that makes each timepiece wearable on land and on the waves.


Kontaktopplysninger

3,2

Middels

TrustScore 3 av 5

122 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 96 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,2

Alle anmeldelser

(122)

55 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

ISLANDERWATCH great customer service

wonderful customer service...received a beautiful spinnaker/islander croft tactical but it had a misaligned bezel insert. islander, the seller, sent me a replacement immediately plus a prepaid label to send the other one back. superb. thanks.

14. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Spinnaker

Thank you for taking the time to share your feedback with us, and we are glad to hear that you love the design and build quality of the Spinnaker-Islander Croft.

At the same time, we sincerely apologize for the frustration caused by the bezel alignment issue upon arrival, as well as the delivery delay. We hold our watches to strict quality standards, and we appreciate you bringing this to our attention so we can share it directly with our production and quality control teams.

Since you were able to resolve the alignment yourself, we truly appreciate your resourcefulness, but we are sorry that it required extra effort on your end. If you ever need any assistance or support with your watch in the future, please do not hesitate to reach out to our customer service team.

Vurdert til 1 av 5 stjerner

Exceptionally poor customer service...dishonest

Ordered watch almost one month ago. "Shipment" took place a couple days later...and 16 days after the fact, USPS does not have the item. Customer service has effectively shut down responding to me after it insisted weather in the US was reason USPS has not updated shipping status. Finally forced to initiate a claim via my CC given the item has never been shipped nor arrived.

13. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Spinnaker

Thank you for taking the time to share your feedback, and please accept our sincere apologies for the frustration and delay you experienced with your order.

This is certainly not the level of service we aim to provide. Our support team will be reaching out to you directly via email shortly to investigate this issue further and offer a proper solution.

Thank you for your patience and for bringing this to our attention.

Vurdert til 4 av 5 stjerner

After Sales not good

I bought Spinnaker watch a few years ago, and absolutely love it. However after a few years, I needed to change the leather wristband. The leather version has been sold out for Months, so I ended up buying a plastic version. Really don't like the plastic one, so now I have replaced it with another brand. Can't believe it is not possible for Months to buy a replacement original wristband.

13. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Spinnaker

It is possible to purchase original straps fitted on the watch separately. Please contact customer support directly at info@spinnaker-watches.com so they can assist.

Vurdert til 5 av 5 stjerner

I’ve bought quite a few Spinnakers

I’ve bought quite a few Spinnaker watches over the past several years, and I’ve never been disappointed. My most recent purchase was the Snoopy Fleuss, and once again, Spinnaker delivered a watch that’s well made, distinctive, and just plain fun to wear.

One of the things I really appreciate about Spinnaker is that they aren’t afraid to have some fun with their designs. I own several of their character models, including SpongeBob, Mr. Krabs, and Patrick. The 50 Phantoms watch is pretty great as well. They manage to make watches that are playful and clever while still feeling like legitimate, quality timepieces.

Spinnaker is one of the first brands I think of when I’m looking for something a little different. In the past, I wanted a yellow watch to wear in support of a lemonade fundraising foundation benefiting pediatric cancer research. I figured Spinnaker would have a great option in the right color - and sure enough, they did.

I can say that Spinnaker has become one of my favorite brands for watches that are distinctive, colorful, and fun. I’m always interested to see what they come up with next.

5. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I honestly don’t understand where so…

I honestly don’t understand where so many negative reviews are coming from. I have a large watch collection and I also own quite a few Spinnaker watches. I really like the brand and have always been very happy with their watches, prices, quality, and designs.
In my experience, Spinnaker watches also keep very good time. Compared with some of my Zelos watches, my Spinnakers have generally been more accurate.
I especially love their limited editions and collaborations. I own several of them, including SpongeBob, Snoopy, and the 50 Phantoms editions. These fun and unusual limited releases are one of the main reasons I enjoy collecting Spinnaker.
I also want to mention the customs issue because I’ve seen people complain about extra customs charges. In my experience, Spinnaker has never charged me anything extra for customs, so saying that they automatically add additional customs fees is simply not true based on my purchases.
I’m very happy with Spinnaker and will definitely continue buying their watches.
5 stars from me!

2. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I bought the Spinnaker Croft Automatic…

I bought the Spinnaker Croft Automatic SP-5058-11. When I received it, it didn’t work, so I returned it, and there was no replacement for that model. They sent me a watch without checking if it worked properly, and on top of that, they didn’t refund the costs I incurred for customs clearance, even though it was Spinnaker’s fault. I have several Spinnaker models and they all work fine.

They finally acted honestly and the customs fees refund was carried out. Thanks.

24. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Spinnaker

We can confirm that we have safely collected the returned watch and processed the full refund for your order. Depending on your card issuer or banking institution, it typically takes 3 to 5 business days for the refunded amount to reflect back in your account.

Regarding the import duties and customs charges (€60.30): these are processed through a separate system, so they require an additional few business days to be completed. We are currently handling this reimbursement and will update you as soon as it has been issued.

We sincerely apologize for the inconvenience caused and appreciate your continued patience while we finalize this for you!

Vurdert til 1 av 5 stjerner

Absolutely horrendous experience

Absolutely horrendous experience. They post fake lume shots on their website and the actual watch quality is far worse than advertised. Horrible company !!! Avoid at all costs !!
I have a modest collection of watches with various price ranges ranging from budget to luxury and spinnaker is definitely among the cheapest feeling of those and is definitely my worst purchase to date and absolutely horrendous customer service. THEY HAVENT REPLIED TO MY EMAIL FOR WEEKS !! and they expect you to pay for shipping even though you’ve already lost money on customs charges to get the watch into the country !

AVOID AT ALL COSTS

13. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Spinnaker

Thank you for sharing your feedback. We take issues regarding product satisfaction and customer support very seriously, and we would like to clarify the communication issue you experienced.

We checked our customer support system and found timestamped logs showing that our team responded to each of your emails prompt after receiving them. However, because your messages were sent from a government email address, all of our replies repeatedly bounced back and were blocked by your email domain's security filters. Because we had no alternative contact details for you, we were unfortunately unable to reach you through that channel.

We sincerely apologize for the frustration this has caused and want to resolve your concerns regarding your watch and return options right away. Could you please reach out to us using a personal email address (such as Gmail, Outlook, or Yahoo) or via direct message on our social media channels? Once you get in touch from an unblocked email, our support team will gladly assist you with your order and return process.

Vurdert til 1 av 5 stjerner

Buen reloj pero la casa spinaker…

Buen reloj pero la casa spinaker debería advertir de los sobrecostes de aduana pues algunos no nos fijamos de dónde viene el reloj

9. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Spinnaker

Gracias por su valoración y nos alegra que el reloj sea de su agrado. En cuanto a los sobrecostes de aduana, le informamos que esta información está claramente detallada en nuestra política de envíos, disponible en nuestro sitio web antes de finalizar la compra. Lamentamos que no lo haya notado y tomamos nota de su sugerencia para hacerlo aún más visible. Para futuros pedidos, le recomendamos revisar esa sección para evitar sorpresas.

Vurdert til 4 av 5 stjerner

I have a few Spinnaker watches

I have a few Spinnaker watches, bought my first in 2022.
Pros: I like that some of their watches help marine conservation projects. They have a decent range of designs and colours. Nice packaging and some watches come with a second strap. Delivery has always been great. I wear them daily and have never had any scratches to the lens. The luminous elements are bright and strong.
Cons: the bezels are very tight and nowhere near as smooth or easy to turn as the marketing videos. The luminous elements don't last very long. It would be nice if they sold more straps and varieties (rubber, RPET) with different colours. They don't feel as solid internally when adjusting the time and date as they could be; I don't dive but I'm not sure I'd trust these for true diving.

Great fashion pieces though.

8. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

5 Stars across the board!

Watch arrived as described in excellent condition and great value. Customer service was beyond expected with an additional shipping issue quickly resolved. Thank you Spinnaker staff for a great experience!

30. juli 2026
Anmeldelse skrevet uten oppfordring

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