Smith & Byford Anmeldelser 

Customer service and staff very kind

I had my yearly boiler service. The plumber was on time, treated my property with great care and provided excellent customer service

Excellent service from Smith & Byford. The engineer arrived on time and was professional and thorough. He installed the new radiator and checked the boiler, ensuring the temperature and system pressure were correct. I am very satisfied with the quality of the work, the professionalism of the staff and the customer service received. I would happily recommend the company.

Had a gas check. The operative came when they said and was efficient, thorough and friendly. Good service Thankyou.

The Gas Engineer arrived nice and early on Monday morning and sorted out the problem with the boiler very efficiently. Despite his busy schedule, he made time to answer lots of the questions we had about the cause of the problem. Thanks again for a job well done!

Annual boiler and gas check.
Service engineer on time, quick,polite and answered my questions, and no mess left behind.

I'm surprised that the technician that attended my apartment for annual servicing on 25/9/26,disabled our Boiler.
I suppose that the visit was for routine maintenance but now in repair mode with no time frame to fix.
Please can you expedite action to restore the disabled Boiler which was functional before your visit.
Your prompt remedy is demanded because of my health and vulnerability to cold.
I count on understanding of this situation to remedy our plight.

The company smith and byford are brilliant. They attend your property very quickly. They always get the job done they are always polite. And lovely people to work with. I tell everyone to use this company

The staffs from Smith & Byford done such a great job that's why I'm giving them 5 stars. Thank you

Smith & Byford were easy to contact and attended my property. They fixed the problem in no time at all. I would highly recommend them.

My boiler needed repressurising, phoned Smith and Byford in the morning and by early afternoon engineer had been and fixed problem. I was impressed with speed of sorting the issue out and how pleasant the engineer was. Thank you!

I think my gas engineer is Aaron , he always so friendly, he’s done my gas safety check for years now and I’m very happy with service . Very kind chatty pleasant guy A+++++

Put in a request as boiler went down came out the next day all fixed and done fab service

The engineer that came around was nice and respectful. He new what he was doing. He answered my questions without hesitant.

Work was carried out in a timely manner and with minimal interruption.

This review is for my annual boiler and gas meter safety check. The engineer arrived within the time I requested and was really nice. He carried out the checks efficiently and everything moved was replaced. Very happy with the service.

The engineer was very perlite and did his job to a high standard telling me what part was he was ordering and that Smith and Byford would be intouch to let me know when he was coming to fit part

I phoned about the water pressure in my boiler that had dropped so I had no heating or hot water. This company was so efficient from the start, classed as an emergency the engineer arrived the same day and dealt with the problem quickly, an excellent service all round. Thank you.

Smith and Byford one of the best Gas service engineers always prompt and always do a good thorough job kind and friendly Albert is a great asset to your team well done highly recommend this company

I wanted to leave feedback following my conversations with Miriam at Smith & Byford today. She was unbelievably helpful and her customer service skills were outstanding which nowadays is quite a rarity. Thank you Miriam, so very much appreciated.