Had an urgent issue with our website. Contacted Shinjiru Support team. Response was fast and the issue was resolved promptly. Great job by the team, especially Ruby! Thank you so much!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I must say, Shinjiru's customer service is fantastic. They're really friendly and go out of their way to help. Whenever I had questions or issues, they were quick to respond with clear answers. They a... Vis mer
Not only that the customer service is 24/7, but they also responds almost instantaneously. Been using their email hosting plan for over 5 years and rarely got a problem without a solution from them.
Support is real time via Telegram, you don't have to worry about pending issues unsolved. Support handled by skilled technical team and knowledgable customer service. Product enquiries was also answe... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Shinjiru is a one-stop IT provider for cloud and web hosting services. For many years, we have been one of the most successful and prominent web hosting providers in Malaysia. Through many years of hard work and dedication, we have developed solutions for all market sectors and have grown to offer traditional web hosting solutions as well as cloud based web hosting solutions. Through technological innovations, we continue to strive to offer our customers new and improved ways of going online. We understand that going online is no easy feat so rest assured! Shinjiru will be there for you every step of the way!
Kontaktopplysninger
No.19-2, Wisma Laxton, Jalan Desa, Taman Desa, Off Jalan Klang Lama,, 58100, Kuala Lumpur, Malaysia
- +60379871191
- contactus@shinjiru.com.my
- www.shinjiru.com.my
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quick and courteous support
Quick and courteous support, superb service.
Fast response time by the support team
Had an urgent issue with our website. Contacted Shinjiru Support team. Response was fast and the issue was resolved promptly. Great job by the team, especially Ruby! Thank you so much!
Always very quick response and…
Always very quick response and solutions via Telegram.
Good customer support
Good customer support. Good response time. Updates customer with what's going on.
Not only that the customer service is…
Not only that the customer service is 24/7, but they also responds almost instantaneously. Been using their email hosting plan for over 5 years and rarely got a problem without a solution from them.
Great support
the price is competitive, and also whats matter is the support is so good. Highly recommended
Great hosting services and support team
Great hosting services: competitive pricing, stable, fast and good reliability.
Also, the Telegram support have been amazing so far. They will assist in every issues: domain transfer, domain issue, hosting issue, php issue, etc.
Great hosting experience
I’ve been hosting my site with Shinjiru for a while now, and the experience has been consistently solid. Uptime has been reliable, my site just stays up, which is ultimately what matters most.
What really stands out, though, is their support. When you reach out, you’re dealing with real people who actually respond quickly and make an effort to resolve issues rather than giving generic replies. On the few occasions I’ve needed help, they’ve been responsive, practical, and focused on getting things sorted without unnecessary back-and-forth.
Overall, it’s a dependable hosting provider with responsive, human support, which is harder to find than it should be.
Humanized service..
Humanized service... you can chat customer service for any issue.
Terbaik dan mantap
very good services and excellent support, sudah lebih 10 tahun dengan shinjiru since 2013, terbaik mantap, support at telegram very fast and supportive, thanks shinjiru
Flawless support from the team
Been using them for years now and they never dissapoint!
Big shoutout to Zane and Aina for always helping me out even in the wee hours of the morning
support yang laju selesaikan masalan
support yang laju selesaikan masalah
Prompt response and helpful
Shout-out to Zane, for the prompt response and helpful suggestions regarding our query. TQ.
Again & again the Shinjiru support excelled…
Again and again the Shinjiru support team executed the assigned tasks, flawlessly.
Thank you guys.
Awesome Support,Keep It Up....
i try to give a good star but am done…
i try to give a good star but am done with shinjiru support is slow am trying to contact them am having problem with my server network extremly slow and they dont answer my project is down and no one is answering and they say 24/7 support its all lie
anyone trying to use shinjiro get ready for bad support and slow response
my server is down i cant even run it

Svar fra Shinjiru - Malaysia
Selalu memberikan support yang terbaik…
Selalu memberikan support yang terbaik , membantu dalam segala hal , yang penting support team selalu ada 24 jam , amat membantu saya sangat recommend bersama shinjiru , server pun laju
As usual the support is top notch
As usual the support is top notch! Replied in a speed manners with professionalism! Keep up the good job 👍
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







