Shiftsmart Anmeldelser 

I have had no problems with the shifts and getting paid for them but the mystery shops are a joke. You try to answer the question and it will reject your responses until you say one of their options. I did two that were 20 miles from me but I thought if I worked a shift and did a couple mystery shops it would be worth it. Well after spending 3 hours doing their shops they refuse to pay me.

Shiftsmart got in touch with me about a job in my town and I started that evening. I have been treated with respect and kindness from every person I have dealt with in the company. I have dealt with Patrick the most and he has went above and beyond to help me out with a flexible schedule. I am working for UDF and when I come in for work or if I just come in on my day off I'm greated with a "BEKAH", followed by "Are you working today?". They are satisfied with my work ethic and I am satisfied with shiftsmart and thankful they found the perfect spot for me and I just found out it is a permanent spot. So shout out to my boy Patrick for keeping his word and being an awesome manager I APPRECIATE YA PATRICK.

Went for my shift the manager who was very rude turned me away said didn't have anymore available hrs. I went on app it ask me managers name, code and upload picture of work assignment. I went back in the store told the manager what I needed she told me her name then said she doesn't gove out codes . I told her I had to send shiftsmart what they wanted or I would be a no show . She walked away came back and told me the owner was on his way .I thought he was coming to help me since the manager wouldn't even look at the app. He got there he came and approached me ask if I was with shiftsmart . I said yes sir he said I needed to call them he didn't give out codes . My wife was there because she gave me a ride , she showed him the app he ask her did she work for shiftsmart and her name she said yes sir gave him her name he said I will take you both off my list . He walked away . We left got home and she got an email about a bad review of me and her being with me and I was removed from picking up shifts. She messaged them back told them what happened we were both respectful and polite it was them that was rude and offer no help on what to do . They messaged my wife bake with an apology for what we went through and said they would reinstate me . Then I got a message I was a no show . They sure do not stand behind their employees which allows these stores to say what ever they want about you and cause you to be fired with no explanation.

Lazy managers have too much power. I was fired because one store said bad stuff about me because I was trying to work and the manager was too ignorant to understand what merchandising and cleaning are. All other managers who know lived me. Even the district manager loved me, but the loser manager didn't like me because she was ignorant. But with ShiftSmart the ignorant lazy dumb managers are the ShiftSmart Nazis, they have the power to waste your gas time, effort, and joy. It's a great idea, that needs someone with more power then the crappy managers. The few who loved me don't matter. It takes one loose cannon manager to ruin your income.

This app is a joke and a waste of anyone's time. It really sucks that people do really need the extra shifts/money these days but this app waste their time!

The craziest scam is how there are MULTIPLE locations available to choose from before you submit a BG check and after you pass you are lucky to see one listing a week, usually on the other side of town. I am honestly not sure why this company is able to do background checks on people under the guise of getting work for them....
First off it had me choose a shift. Then AFTER I confirmed the shift I needed to give more info for a background check. Obviously, they didn't do the check before my shift was to start.
42 days later I am cleared for work and since then has been about 3 weeks and I have yet to see a work listing available when before I saw about 4 in Tucson to choose from at least 3 days a week.
I am angrier at myself for not paying attention to reviews first and just hopeful for work. But they legit used my info given for a background check, checked 3 states, and waited 42 days, just to find out it was a waste of time? The reasoning for creating such a bogus app MUST be nefarious. I don't think it is a coincidence that there seemed to be multiple locations available before I gave my personal info and now I am lucky to see one listing a week and it's on the other side of town. Mind you I am in Tucson so there is no lack of Circle K's.

This company is a joke. I went through the app and confirmed a shift. Reconfirmed the shift the day before. Drove to the job to be told by the manager that a shift was not available on that day. When I reported it to Shiftsmart they removed me from the app. My next call is going to be to the Dept. Of Labor. Why do these people want to waist someone's gas and time that is available to work?

I've been working with shiftsmart for almost 4 months now and to be honest I loved it I go in do my job and I get paid the next day I was never told pay was same day when you work a shift and you clock out you get paid the next day by 12:00 p.m. Eastern standard Time. The problem I'm having is when I drive all the way to one of the circle K's to do my shift and I get turned away. Well if you get turned away the first time shift smart actually will pay you 4 hours worth of work which is great! The problem I'm having now is I accepted two shifts and when I went to go to one today the shift was removed from my schedule. So I drove 20 miles there just to find out their app removed my shift without telling me and then 20 miles back home to me that is completely 100% unacceptable. This is my only income and when I have to drive 20 miles to work just to find out your app screwed up and took my shift off of the schedule I'm losing money and I can't do that. Then you can't call nobody you can't talk to anybody on the phone you can only message within the app and I tried to write them today to let them know the issue I'm having that was 5 hours ago not only did they not respond but they closed my ticket without trying to help me at all whatsoever. So the main thing to take away from this is shiftsmart does pay it's not a scam you work 4 hours you get $60 well $58 if you want paid the next day Express pay. The only issue is when you have a problem like I'm having you cannot get a hold of anybody and lately it's been taking about six seven days for one of my tickets to get a reply to which again is 100% unacceptable. I really hope they improve and add some kind of customer support you can talk to on the phone cuz there's a lot of issues that can happen trust me I know I've worked over 60 shifts with shiftsmart and like I said I love it but I'm struggling like I mean I am struggling to put food on the table pay my bills so when I have to drive all the way there and get turned away or the app messes up and takes my shift away that's unacceptable! I mean at the very least they should cover the gas it took me to get there. As I told them I don't think I'll be taking any more future shifts either until they fix the issue with the app or pay me for the gas and time it took me to get there and get home.

Aside from their circle k client's employees being able to get away with treating shiftsmart workers like crap,now, if you have a question about something ,urgently needing help with a live agent,sorry,it's not happening! There's this 855 540 6624 # online but when you call it,it's a recording that speaks real fast,tells you where to go online,which we all already know,& if we wanted to go online,we would of & would n't be calling!Completely fake & another way to avoid having any partners on the phone & a lie cause it shows this as being a live agent #, a recording,computer,is not live agent,so it is a lie!They say to call it no later than 6 p.m. eastern time,well,ok,I can see that being a issue if it really were live agents & not some recording !Prior to this I have put my questions in the msg part of the app,still no answers,great,feel valued & important as a partner.The only times they respond is when you are sceduled to work,even then,you may not get a response or not for awhile.

They are flim flam, false advertisements, they do not pay you the same day. I accepted shifts ro have money for my kids birthday. Well I missed my kids birthday. Vecaise they didn't pay me as advertised. I want be using them again. Then you use a number that you get from the manager to clock in and out so why would they need to verify a shift that is already verified I damn sure didn't fit number to clock in an out on my on. They are n8tbworth the hassle.

The main location I was working at never would let me clock in so each and every time the manager had to email shiftsmart, one time I worked on the shiftsmart app my time card just disappeared like I never worked it but that got sorted out but then on January 06th 2023 I worked and it disappeared once again and shiftsmart refuses to pay me for a shift and when I spoke up about it they removed me from the company and still won’t pay me the money I earned

I was real excited to get this contract for it is a 1099 job were there is not much protection from the Dept. of Labor. I was so happy to do this and thought I could do this part time , even once a week for years to come and work efficiently of course.

First I applied from an ad that said that I would get $17 an hour. I downloaded the app. did all they required, training , background ; this was on December 14.

On the app there were no jobs posted and then a week later one appeared for $13 an hour and it entailed stock in a Freezer. Not for me . So after this many from shiftsmart would text me if I wanted to work and I would text back "Yes"..many times until I worte: "hey there is nothing available?? & $13 was not the deal."

So finally yesterday someone said hey i have one for you @$14 will you take it and I said sure although it never showed on the app. Then a Few hours later it did and I was booked for it .

This was yesterday 12/22/22 but on the app it kept saying that my background was incomplete so i pulled up up the email that showed that my background was complete from 12/14/22 and clear and forwarded it to support and the person texting me, who scheduled me @$14 an hour for Monday.

I decided to read the reviews tonight as all this went on because something just did not seem right and low an behold it is not.

Look at the reviews on TrustPilot , Indeed , Glass door, just to name a few and they are not good by the way @85+%.

Many stating that they were not paid . Issues with the app, clocking in and out . There were instructions on how to get paid but those instructions are not in line with the app. Google "Shiftsmart Reviews" and you too will see what I mean.

So. I mentioned all this to the persons texting me for another one said that they had new shifts in my area at $11 an hour I saw.

I also stated all this to the Support emails I had received and that I wanted to terminate my contract with them and I went to the app to officially cancel my scheduled work for this Monday and the App glitches as I can not get into it , not even to erase all my information and officially quit!

What a Shame and I wonder if the Founder knows all this?? Aakash Kumar. from dot.com.... for this is really a great idea but not if employees do not get paid and are scammed as it appears from a lot of people testifying all year long.

They keep asking me if I want to do a shift, I respond YES immediately. Then there's no shift. This company seems like it's run by children pretending to run a company.

I had no issues until I canceled a shift due to transportation issues on thanksgiving. And then it went downhill from there. Apparently you get crappy customer service after canceling within 12 hours. I booked a double shift on Mon Nov 28th at Circle K, which I had been to the location before. I get there at 8am sharp and the manager blows me off and tells me to leave my info with the person at the front, I'm like ok but I'm scheduled to come back at noon as well and still was rude. I signed the vendor logbook and messaged in app managers and they never responded to me, an hour goes by and then they mark me as a no show! now I can't access the app I need my payment of $132 and I submitted 3 tickets to their zendesk support each one was incompetent as ever, never did what I asked for which was give me access to the app again This has been the fifth day with this now, the last agent finally told me to email the legal team. That was early this morning and still nothing yet from them. These people have no idea how their late responses has impacted my livelihood so badly. I lost out on another job I was supposed to start, that was regular pay, that I needed so badly and I needed that money to catch a Lyft and I missed it all due to this !!!!!! Nice job shiftsmart are you going to employ me fulltime? since your Zendesk staff sucks ?

I’m so upset I worked for 3 weeks over 26 SHIFTS CIRCLE K!& today I worked and didn’t get paid! I had a issue at this circle k! Oceanshore blvd palm coast Florida. But I had a issue with the store manager at first she pushed me cops got called but since the cameras did work she got away with it. So today I went back we spoke and she said I could work since shift smart schedule me there. So at 3:00 the store manager leaves and this other lady came in and she was acting weird to me. So I continue to do my work I took the trash out so many trash cans at this point it’s almost 5 my shift ends at 5:45 then I get a emergency phone call from my disabled son’s doctor I take it but I’m still dealing with the trash. I had to go into the store to find bigger bags for the trash I just needed to add bags so the lady came out saying I can leave I’m like WHy she said ur on ur phone and this is taking me forever I’m like I’m allowed to use my phone it’s a emergency phone call and all 26 circle k shifts nobody cared I have a few mins left. She’s like I can leave she was being extremely rude. I instantly write Shiftsmart cause I got turned away Shiftsmart pays when u clock in ONTIME and get turned away. But today they didn’t they called the store and they said they didn’t turn me away I was a no show yet have bad behavior and they cancel my shift and didn’t pay me fOr today! 26 shift I worked 96% on my profile. Every circle k loved me and wanted to instantly Hire ME! But when I called the store asking why she lied she hung up and left the phone off the hook and I’m now not getting paid! For working labor!!!! I put a lot of tickets in getting help. And Shannon Johnson’s responds saying I won’t get paid. I’m so upset and hurt I actually loved this job. I cleaned the stores so so good I feel betrayed and used.

I started today and you have to put a code in to clock in and out that's givien to you by the manager I'm trying to understand how is it possible to clock in and out and you still didn't get paid it was reported as a no show but I have video and pictures I will be contacting EEOC AND THE BBB to get my money this is against the law to work and they don't pay you for your work and you can't talk to anyone it's only email and I did overtime also this isn't a way to treat ppl that is making this company money if the app shows you are at a location and have put in the code to clock in and out you should be paid because some people are evil in this world and they will lie for no reason like today and I will be reporting that manger

If I could give this company 0 stars I would. This app is terrible. I had to wait days for any shifts to actually appear, while receiving “What are you waiting for? Shifts are available” messages. I was finally able to pick and schedule a shift for 6am in the morning. Once I got to the store the day of my shift, there was no manager and no codes for me to start my shift. The only employee that was at the store location knew nothing about this app, the workers, or the codes. The manager of the store never answered the phone. I sent multiple messages to the manager through the app, for an hour, before deciding to just go home. I received no response. I contacted the Shiftsmart customer service multiple times as well and was only responded to once, saying, I need to contact the manager for more information. You continued to send messages saying I couldn’t reach anyone and there were “tickets” made for my complaints but no one from the app ever got back to me or even asked if anything was solved, so that’s money I lost out on. If you are going to give out random shifts, at the LEAST let the store manager know or be in contact with someone so that the workers will be able to clock in as needed and also clock out.

They gave me a shirt last month .I went on time,they said they fully booked that day so they can't let me in but they will give me composition and send me home.Then its 20 days now,I contract with them too many time for my travel cost at list but they didn't reply even they deleted my massage.
They are giving roles for Facebook smart gadget surveys ,I even can't believe how they cheating with people like that and doing partner with company like Facebook.such a shame!!!!!

I've been a reliable shiftsmart worker for about 3 months now.. I have worked over 30 shifts. Never had any issues up until the 5th of this month. I got to the Circle K cleaning job I had picked up, and when I got there the manager had already left and she didn't leave a clock in code. I created a support ticket and gave them all the information they needed to verify I was there, and they just never responded to me. & everytime I create a new ticket asking why and how they just aren't going to pay me it just get deleted within a hour... I was there I took a selfie with a sign with the store number on it. I've worked at that location multiple times, it's right by my house. I'm just irritated, like I worked for that money.

Located in central Arizona. I worked for shiftsmart since june of this year, I was a former circle k employee so I had good experience.Initially things were going well I showed up all the time for my shifts, I worked very hard. Only to be fired for someone calling me out of my name and verbally abusing me on my way in to work. Corporate does not value or respect there employees. The incident that allegedly occured was on a recorded audio. I was never aggressive towards the customer that called in, but corporate took there word for it. This company is a joke. Shiftsmart is basically circle k. Circle k doesn't respect there employees, they are disposable. Large corporations like these put the customer above the people who drive their companies sales. You should never take verbal abuse from anyone even while you are at work. How do you fire someone through a text without any explanation. Very unethical. I would not recommend.