Shiftsmart Anmeldelser 

A dishonest company to work for:
1. The pay is low:$12.5-$13 an hour.
2. As “an independent contractor” you pay about 20-25% tax which lowers your earnings to $10 an hour or less. Add wear and tear on the car plus the cost of gas.
3. They treat contractors like human waste. There’s no live support. You leave a message with a bot to either never hear back, or to receive an automated responce.
4. They rutinely steal wages due to their own glitchy app, and there’s no way to fight this mess even if you have photos to prove all the work done. They don’t care, you are less than nothing to them, there’s no respect for people’s time and work. On numerous occasions the app would have wrong geolocation pinned to the store address, or store managers would not bother to leave checkin and out codes with store employees, photos would take forever to upload. The worst part is their “customer support” that is non-existent.
The last straw for me was when I spent 3.5 hours stocking a cooler at Circle K (worked 30 min. over the 3-hour long shift I signed up for, and when I signed out, the f..g app showed that I worked for 5 min total. I drove for 25 min to the store to work for 5 min. according to their glitchy app!!!. It didn’t matter to them that I uploaded the photos from the cooler, reported the glitch, took time-stamped selfies inside the store, and left a note with an employee for the store manager (included the name of the employee into the report), and took a photo of my sign in and out time in the store time log, despite of previously completing close to 200 shifts with reliability score of 98%, and ontime score of 90%. Nobody from Shiftsmart ever contacted me for additional info and photo-evidence, they simply updated the pay status for the shift after 4 days from “pending”to “rejected”.
This wasn’t the first time they cheated me by either not paying at all, or not fully paying for the work done, so I finally said enough is enough! This is a sweat shop where crooks take advantage of desperate people, rob them of their wages, time, and dignity.
I hope that one day all the contractors that were wronged by this company will file a class-action lawsuit for routine theft of wages!

I always stock the chips at Walmart which is no more than $28 to $38 for a couple of hours but now I decided to try out the circle k positions for a little more money. I work my butt off on September 9 cleaning the parking lot putting out the trash and putting out the stock just to turn around and not get paid because the lazy manager told me she don't have a code to give me. I took pictures of my work and email them to Shiftsmart but they aren't paying me any attention. I called them but the phone rang and hang up. I was feeling really good that day I decided to do 2 stores that day I got paid for the 2nd one cause I had a code but Shiftsmart refused to compromise with me. Anytime they call me to fill a grocery store position I go immediately and now I can't get them to pay me what I worked for. Very bad business.

I worked a shift at Circle K. Signed in with code when shift was completed went to sign out and the shift had been removed from my schedule. Tried to contact shiftsmart about payment but still after 5 days nothing from shiftsmart.

I signed up for this company in their payments method to receive funds it says that they pay via debit card and bank this is not true from what I can see and the no response to my question tells me they only pay via stripe. People who work shifts get paid very little to be using stripe as a payment processor that charges and sometimes keeps hard earned money because they decided that the person does not have the proper Id when in fact they do. Law only require to forms of id ant no it does not have to a drivers license but that is another review on payment processors. I don't think I'll be moving foward with ShiftSmart if you would like to work for free go ahead. More and more companies like these are coming out and people are working for free because payment processors will find a million excuses not to pay. SORRY NO!!!

So, I've been with this SHIFTSMART, Inc management platform for a yr in October, these employees of theirs they have are pathetic!! I should say SHIFTSMART is PATHETIC!! What kind of company lets their employees just ignore messages written to them for help. USELESS... WHY EVEN HAVE A SUPPORT TEAM??? WHERE'S THE SUPPORT??? I haven't been paid since Friday, but we'll see who's court the ball bounces in!! LITERALLY... What's about to happen to this company, the employees and CEO'S,OWNER'S, (especially the head honchos), should of made sure their worker's were workers and actually look over their support activity logs for that shift, but now, time to pay up!!! We'll see what's about to be done for all of us SHIFTSMART PARTNER'S!! YOU ALL CAN THANK ME LATER... SOMEONE HAD TO CALL THEM OUT!!!

Bad communication from apps,from store managers,trouble with no one responding to issues quickly. No leadership !!! You shouldn't have keep asking manager same thing over and over as a worker .You have managers want do right thing even if they told to right thing for shiftsmart workers .It's ashamed I worked for company for months. I'm only one got get no response. I go to store where I worked just get my money. I WORKED ONE STORE IN JUNE OF THIS YEAT . NO ONE PAID ME .ITS LIKE WHY PUT MY NAME ON SHEET TO SIGN I. AND OUT .STILL SHIFTSMART THINK OH I JUST DECIDED TO NOT WORK .THERE ARE CSMETAS ALL OVER STORES YOU GO . HOW COME I HAVE REPORT ALL MY MISHAPS . EVETY EMAIL I SENT OVER AND OVER IT TAKES FOREVER TO GET PAID . KNOW ON JULY 21 2025 I WORKED AT THIS STORE . GOT CANCELED SHIFT .I WORKED MY SHIFT .THE ASSISTANT MANAGER SAID I WOULD GET PAID .THE APP CHOSE TO SRND ANOTHER WORKER FOR SAME SHIFT WITH SAME E ACT CHECK IN CODES AND OUT CODES .SHE GOT HER PAY RIGHT THEN .SHE EVEN HAVE GO THRU ALL RED TSPE I GONE THRU FOR MONTHS AT TIME .IT SO SAD TO THINK YOU GOT BEG A MANAGER TO LOOK AT YOUR INFORMATION TO GET TE T FROM.DISTRICT MANAGER .SHE TOLD ME ON AUGUST 18 2024 SHE WAS SORRY .I LOOKED AT TEXT MESSAGE WITH MY NAME ON IT .TOOK UNTIL.AUGUST GET MONEY I SHOULD GOT LONG AGO
THE MANAGER VERY UNPROFESSIONAL THE ASSISTANT MANAGER IS UNPROFESSIONAL. THEY THINK OH DONT MATTER .THEY HOLFING A JOB SND FOR WHAT .SHIFTSMART DONT GOT LIVE PETSON NO WHERE TO SEEK HELP MOMENT YOU GOT A PROBLEM. I LOST ALOT OF MO EY BY NOT GETTING MY PAY ON TIME .I HOT TRACK DONE ALL MANAGERS .ITS SAD WAY BE TREATED.IT HURT TNEY DONT GET IT .WHO ARE JOBS FOR !!! NO MATTER IF YOU ARE TRYING THEY JUST GOING DO WHATEVER SHIFTSMART LET MANAGER GET AWSY WITH ALOT .I WORKED MY SHIFT .IT CANCELED OUT .THEY KNEW I WORKED MY SHIFT .JUST ALOT OF MISUNDERSTANDING. I HOPE THEY GET TOGETHER
APP IS GOOD .IF YPU DONT GET TO YOUR SYORE AT TIME YOU SAY THEY RATHER TRY GIVE IT SESY .IT DONT MATTER .I WORKED THE SHIFT .ITS WRONG FOR ME HAVE KEEP UP WITH MONEY IM OWED BECAUSE OF LAZY UNPROFESSIONAL MANAGER WHO DONT CARE !!! THEY SHOWN ME THAT THEY DONT CARE HOW I TRY MY BEST !!! THEY RATHER GIVE TO PERSON NOT GPI G REALLY WORK BUT THEY ARE ONES DO THAT .TBEY WATCH ME LIKE IM TRYING DO SOMETHING WRONG !!! ITS NOT FAIR !!! EMAIL ALL YOU WSNT JUST NO RESPONSES !!! NO IONE CALL!!@

It used to be a good company to work for but it has gotten a lot worse in the last year because the app is really weak and it shuts down sometimes and it does not work and then the workers get penalized and don't get paid. I went in today and they marked me as a (no show) while I was standing in the warehouse because their app would not let me sign in, so I don't trust them anymore. This is the second time that I'm not getting me for a job I showerd up to. I don't like them anymore. They need to get an updated 2025 app and Real Humans to speak with instead of trouble tickets they rearely respond to.

I got marked as a no show for my shift and they won't pay me. I contacted customer service but got no help. This is the first time I've had any complaints about Shiftsmart in the two years I been using this app. I'd appreciate having the no show removed from my account and getting my payment

I accept a job. It was saying from 12 to 4. I accept at 12:30. It takes me about 20 minutes I get here they taken the job away. Poor app shifrsmart I don't think it's worth it

I haven’t been payed for the 2 jobs I have done

Been working with them for almost a year. I show up to my assignment and was turned around by manager. Correctly did my turn around with proof. It clocked me in. Later I look there is no clock in or that day. They have been closing my tickets for 6 days and have not acknowledged one. Very unprofessional. But professional when you don’t show I’m sure. I’m a good worker and they have poor customer service. I’m not sorry to say at this point.

I have been using this app to pick up shifts and haven’t had any issues with the shifts- except being asked to clean when I signed up for merchandising, also get paid the same day everytime

So I work at Circle K’s through the Shiftsmart (SS app) app for over two years at the time I was permanently removed from the platform my reliability rating was 84% and my on time rating was at 94%. Over the course of the years I worked at over 45 different Circle K locations including the location I worked as a regular employee for Circle K which lasted two months. That’s another review altogether. While with SS I work over 420 2-6 hour shifts at Circle Ks. It went fairly smooth for the first year however occasionally I’d have to email and put tickets in and fight for the pay they owed me for various reasons would refuse to pay ( the cashier refused to verify I was there (when my gps which was always turned on for SS would have proved my location) or I’d be late the app would let me clock in and out at the end of the shift but I somehow would still be counted as a no show. I’m going to be honest I’ve got ADHD untreated which cause me to have a few no shows I tried my best to not let it happen often same my actual no shows weren’t very many. The majority of the time they referred to me as one of their Top partners and when they rolled out the rating system I never fell below a select partner holding on to Premium mostly. Three times before the all but cut off all communication to me never explaining anything and never telling me how my schedule keep being erased when I’d be randomly removed from the Circle K Project. With ADHD when I’d get in the mood to work if I didn’t take advantage of the energy and drive I knew I’d miss my chance and that’s what them removing me just for me to be put back on the project 3 to 4 days later with no explanation reason who who had been doing it’s. And they claimed it was a computer error that would unscheduled me from stores I enjoyed working at and rescheduling me to stores I didn’t care to work then hit me with a no show when I refused to go to stores I didn’t schedule myself. Many of the store managers of circle K were extremely satisfied with the work I did and would often ask me how they could request me to work their store. One store in McKinney the store manager told me I was the ONLY PERSON she trusts in her cooler stocking cleaning and organizing. The store manager Tom the former manager of the Prosper location and the current manager of the Circle K at Panther Creek Pkwy on FM 423 in little elm was the first to offer me a job with circle k when he was helping the manager on the stone bridge and Dallas north tollway location. He stated I was the only one he trusted in his stores kitchen. Here recently when SS (which Tom even mentioned didn’t like SS lack of communication) removed me from the platform permanently still at least lately owing me for the last two shifts I worked refused to give me a reason for my removal. It was two days after I finally gave an honest review on the App Store and I didn’t do it anonymously so if needed I could be reached to verify the facts stated there and here. There’s many other reasons however it’s already too long I fear

Not paid, cs never verified with manages and reported me a no show even though 3 managers vouched.
Always have to fight for my $

The apps interface sucks. The work is boo boo and customer service are like Ai.

I booked a shift. When I arrived they canceled. They refused to pay me. For some reason the app stopped working til the next day.

The next day, they stated I didn't follow procedures for when a job cancels. They decreased my reliability score as well.

They threaten to block me. How about I block them. Horrible customer service. Robots

I worked at one location 2 times and had no issues at all. I worked at a different location and the app would not let me check in or out and said I was in the wrong location, which wasn't true. The locations manager told me it happened before and that Shiftsmart will call to verify. In the meantime, I had notified Shiftsmart and they blamed me for not clocking in and out correctly. How can this be my fault when the app wouldn't let me do anything?! They claim they will verify and fix it, but it will delay my payment due to high volume. That tells me this happens to many others. I'll update later if they actually help. But right now, I can't get anymore Shifts because they put me down as a no show. They say they'll fix it later. This is totally unfair. I don't know if I'll continue working for them or not.

Friday, November 10, 2023 i arrived at Southcross & Pecan Valley Circle K store @ 7:28 a.m. to verify my scheduled shift that started @ 8a.m. two employees present. cashier&store manager.
the store manager was rude from the start. told me come back @8. i went across the street, took photos and talked to people i know. this store is in my neighborhood. at 7:40 i was in the store and was told by manager he would not give me the clock-in code. and i would be paid for the day through the app. he changed everything he had said and then became irate and foul. i went outside to contact shiftsmart. completed the process of filing a complaint. was never paid. was locked out of the system to get other assignments. this February 2024 i began getting text msgs from Shiftsmart to work at Circle K stores. lol.
i had erased the app from my phone.
i noticed.. re-installing the app my rating.
100% On-time score.. with a 50% reliability rating.. ?!
I contacted Shiftsmart to ask how is that possible? with a 50% reliabilty score you basically can not get assignments...yet they text daily like they are offering work.
then i noticed. .. these jobs Do Not Appear when i open the app.. and.. the are within 15 minutes of the start time for the job offered. (?) i have photos,texts, screenshots and the video from that last day i reported to work for Shiftamart.
i have not spent a dollar at Any Circle K store since November 2023. and will continue to do so.
They do not appreciate nor compensate you for going to work for them.
I read Every comment here before posting this. and i will screenshot this Also. Other forums will not allow you to give them a bad revue. Believe these people who are not happy with their treatment by this company.

I accepted a shift and the job never appeared in the APP so when i arrived at the store, which was close to 30mins away I could not do the shift. I messaged support and no one ever responded, 6 days has passed no response.

The shift smart app is total crap. It NEVER works the way it should. If scheduling and onboarding is this much of a hassle, I can't imagine how difficult it is to get paid. Fortunately I'll never know, because after all the runaround I've gotten just trying to book shifts, I'm done with this platform altogether