Shiftsmart Anmeldelser 

Shift smart app is horrible, they never have any shift available and now they are glitchy app is asking me to resign in and it won't accept my password so now I'm erasing your terrible app that I've had for 3 weeks and no work

Shiftsmart App has potential, but Circle K management is not ready for this. For example: I attended the Shiftsmart paid orientation, paid training & passed the security background checks. Worked several locations via the app. First come first serve type of work.

Here is the problem, any complaint from a store manager, they ban your account and do not pay you. They have to side with circle K as they are a paying customer.
The worker is meaningless.

A particular store had their cooler next to cigars and cigarettes. We are required to take pictures of our tasks as we complete them. Location did not have enough bins to prep the food. Computer station next to the sink dish washing station. Store was a mess. No system in place other than Shiftsmart people coming in and getting some stuff done. I tried to complain to the manager that about the lack of bins and how she wanted items prepared and
saved.

The manager show me taking pictures of the work and bin prep areas and accused me of planning to steal her cigars. She complained and I did not get paid for the hours worked that week.

No reply or anyone has responded from Shiftsmart.

I do not recommend anyone work for this company.

BJA

I don't work for Smart shift! I do know that most of these people are not vetted, not trained and are absolutely not fit for work! This company will be the downfall for many companies it has contracts with. And all the employees of these companies are the ones being made so much worse off!
Bad company and an incredibly bad idea!!!

It just never worked, not one job.Could I get on it?And I message them and ask them.And they said oh, just keep watching for nothing for a month.Trying to get it to work, it didn't it?Doesn't

This app do not like to pay people for shifts and they rarely have shifts available

I have a reliability score of 100% and an on-time score of 98% and they keep saying that keeping these scores will keep you in good standing and offered shifts. This is a lie and they need to stop telling it. Previously I've been sent stores in my area and now nothing. The App crashes and slow loads and I might see a sporadic shift every now and again. It's like I'm being blocked from getting any shifts. This CEO, his staff and App are NOT American Worker friendly.

No support is available and i keep submitting tickets yet no one actually contacts me. I showed up for training. No one was on site for training. Cashier said no one is here from shift smart they left. And i waited. I pressed help on the app and kept getting a “someone will contact you in 5 minutes” but after 40 minute wait no one called. Submitted. A ticket again and left. It has now been 6 hours no one contacted me. I have no training and app is not letting me schedule a orientation. Support bot states it cant help me because i have not completed any shifts yet and the same time no option for orientation exists its only to schedule for regular shifts. No support whatsoever is really bad when you just have general questions

It's like I have to fight to get paid every time. My second shift today they said that I canceled it and that's why they weren't paying it but it was still there in my shift I completed 100% of my task and when I showed them pictures of it or at least I sent the pictures to their email even though they didn't answer me, I finally got paid. But then my third one it was only a bin prep at Circle K, one thing I do tons of times a week and they say that it's being manually reviewed for fraudulent things listed in my task. That's a bunch bologna as I didn't do anything fraudulent. I don't know what the hell's going on but they suck. I think they're just mad because I keep complaining about not getting paid within the hour now that I'm a gold partner. They promised once you get to be a gold partner you can have instant pay and get approved and paid within the hour that hasn't happened since I started weeks ago as a gold partner

If I could give zero stars I would. I have been on with this app for a week with every day sending messages when turned away or they already have food. Because of shiftsmart failing to have an actually live agent helps it's partners is the reasons nothing done and you are on your own you feel lost on shift and don't be surprised when your not paid and even though you did everything for 7 days in a row and no response I refuse to take another shift work this place it's such a Waist of time for failing to provide support for their partners and the stores that use them shame on them

I am so sick and tired of this, been with the company almost 3 years and at this point there is absolutely no consistantcy with posting shifts. I am still waiting for Friday shifts that should of been posted the past Friday, ITS MONDAY! So now i am waiting for Friday AND next Monday! This is NOT the first time! Countless messages and no response a phone number that dont work an address that is probably fake. POST THE DAMN SHIFTS FOR 4/18 & 4/21.

Sometimes, I think this company is run by bots. I have registered, have a profile, and I’m ready to work. However, it says I need to complete orientation, which I am happy to do.
There is no way to get to a page that shows me any type of orientation. I have written customer support three times and got the same canned answer. You must complete orientation first but, no way to see an orientation page.
Ready, willing to work, Shift Smart. What’s up?

Did yall know you dont need the codes to clock in? I havent used the codes to clock in but 2 times since i been using the app. Go to the store then find support, click report an issue, shift issue, current shift. Pick ya shift, problem clocking in, then click app says im not at the store. They clock u in and the same way to clock out…. Do with it what you will…..

WASTE OF TIME, NO REAL PAY, and the WORST Customer Service. No Live Support with a Team Lead or Manager exists. Often times No Response to Support Tickets at all Or 2days later with a Generic Response. No help at all.

There's no way to get in touch with them. Only through a BOT where someone gets back via one-way email with a generic answer to everything or lead you to FAQ page. IT'S A WASTE OF TIME. With absolutely No Communication from NO Team lead or Manager. Agents are left to "Fly by the seat of their Pants" alone. VERY LOW PAY. Not a Real Living Wage to pay bills. Constant issue with the App to Clock in then you're Marked as a No Show. If this happens twice you are Blocked from seeing any Shifts for 7days.  IT IS THE WORST.

I'm doing the Shiftsmart Topgolf Project which pays .16Cents a minute "up to" $10hr which is really always $8.95, $7.95 or $6.95 since it's all based on when the clock is ticking at .16cents a minute as opposed to a reasonable Hourly Pay for work performed that other Work From Home offer. If it was at least .24cents - .25Cents a minute there would be a chance of some sort of pay. IT IS NOT WORTH IT. AND you lose money for each Bathroom break taken, and when the site is down or Glitching. When you have to stop to fill out and submit a Form for lost and found on another website that's no pay as well. I mostly put the caller on hold to do it. The ridiculous worksheets on the Five9 Site for Agents are the worst, too many Steps even when just Confirming a Reservation, and a 15second Timer that ends the Form once the caller hangs up before you're even done. 

I applied for Working Solutions and LiveOps and will start onboarding with those two companies soon to make REAL money $15-$18hr to deactivate and delete the Shiftsmart Account and Remove myself from this mess. 

I keep getting scheduled four hours and the app clocks me out after two hours when I worked four this the fourth time they have done this to me and not paid me I'm going to get a hold of labor board

These apps are basically false advertisement,you go through the hiring process to obtain a job and never receive an opportunity for months,and they tell you oh it’s no jobs in your area or you don’t qualify for positions…after your hired.

Reporting A Turn-Around, while being there before the newly scheduled time-without an adequate response and no pay is more than wrong.

-...It was 6:49 AM when I approached the counter to let the gas station attendant know I was here early for Shift smart purposes. She stated an I quote, "I already have a Shift smart person here, they need to get their stuff together."

Like I said, maybe the company of Shiftsmart needs to place on the application do you have a racial preference as well?

Yes, I did call around 5:30 something to alert the attendant that I was on the way. I even went back in to adjust the time to 8 AM. So, I would arrive on time. I was at the wrong location at the Destin Harbor Blvd one ready to clock when I realized the numbers did not match up at all, meaning store numbers. Which means the Circle K was further down 98 on Emerald Coast, Destin, Florida.

When I left that location it was around 5 AM. I arrived at 6:49 AM in the store.

Just wish I would have been told before I left Destin Harbour location, a simple yes or no; and that would have been that.

I like to work, honestly I do. But, the turn around factor is at hand.

So, what do I need to do? Because I do believe I have another shift scheduled for the same store on the 16th of November from 7 AM til 11 AM...-

Yes, I did delete the ShiftSmart app once more time. Because the first time you set location, location, location and it puts your available shifts in another city. If you do not want real workers to utilize the app then say so.

Thank you,

Calvinette Ann Dixon-ABA

They won’t pay you and won’t tell you why you can message them a million times and get no response from anyone it’s so ridiculous they treat people badly on the topgolf platform and circle k not paying people is beyond disgusting follow my twitter page @shiftsmartscam I am filing a class action lawsuit against them

So I did a test for a company. Was 3 hours and got paid 120 for it. At first I was like ok this is great! But since then, which was about a month ago, 0 jobs have been in my area.

The system that they have in place for scoring employees is very one sided and designed to keep from achieving levels of benefits if you are trying to work more than 1 shift in a day. There is no way of contacting anyone for help if you need it during a shift they make you go thru the app and I tried that more than 20 times with issues and never once got a reply. They reject systems for random reasons after holding your pay then tell you that you can’t dispute the ruling and keep your money. They don’t pay you for all of the time that you work on some shifts and cut your time off at a certain point even if the manager asks you to stay longer. The biggest issue is the simple fact they won’t give a phone number out for someone to call and discuss issues. What employer wouldn’t want feedback from their employees? I tell which one a bad employer who’s only out to mess over the people doing the work for their own benefit.

This is the most unreliable company that you could ever work for. It is so frustrating using their app and you show up they do not have codes for you half of these stores. You do really hard work for crappy pay and then they do not pay you. Not worth your hard earned time at all!!!!