SheerID Anmeldelser 

1 428
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I gave them all the documents I had to give to prove student ID, and even when I went to email to get a manual verification, they still said their systems were unable to verify it, confirming they don... Vis mer

Vurdert til 5 av 5 stjerner

Greetings My flight was scheduled for tomorrow 28 jan 2026 On student visa qatar airways allow 10kg extra leggage However some how my student club verification failed and I was very depress... Vis mer

Vurdert til 4 av 5 stjerner

What made my experience great, because they answered my questions in 24 hours or less even though it said 2 to three business days. I appreciate they answered it in that time frame. Also, I believe th... Vis mer

Vurdert til 4 av 5 stjerner

They help me much reply my every message within 24hr with a solution aur advice for solve my issue that thing I like too much that they understand users problems and help them whatever they can do. Th... Vis mer

Informasjon om virksomheten

  1. Forretningstjenester

Skrevet av virksomheten

SheerID's digital verification services help companies protect their special discounts and exclusive offers by instantly verifying consumers' eligibility.


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 1 % av de negative anmeldelsene sine

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Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(1 428)

415 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Poor UX and customer support

I followed the step-by-step guide provided by the school to confirm my student status. I submitted all the required documents, and yet it said "the documents are insufficient" blocking me from submitting the documents for another 24 hours. Half of the cohort faces the same issue, while the other half got accepted with the same set of documents! SheerID is slow with responses. You need to wait for days - I'm still waiting. The classes have already started but we can't use the software! The user experience is not smooth and the customer support process is unhelpful in resolving issues quickly. If you can avoid this service, or brace yourself to spend hours trying to upload your documents.

26. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Dealing with humans is always better

The experience with the AI component was absolute torture. As soon as I was out through to a human in customer care the issue was resolved immediately. Excellent real person customer service.

26. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Greetings

Greetings
My flight was scheduled for tomorrow
28 jan 2026
On student visa qatar airways allow 10kg extra leggage
However some how my student club verification failed and I was very depressed to manage my all things which was necessary as i was flying first time internationally,
However when i heard from someone that complain your problem to SheerID they will solve your problem
After complaining my problem SheerID team take action and review again my case, and this time my verification was successful on student club

Now I'm pretty sure this will help me to manage my item's as an student
Thank you so much for your support

27. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Servizio efficiente hanno risposto…

Servizio efficiente hanno risposto risolvendo il mio problema in meno di 24 ore, il sistema non mi riconosceva come utili i documenti per l'abbonamento student, è bastato inviare una mail con i documenti allegati e hanno risolto effettuando l'aggiornamento

21. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Sheer ID "support" Doesn't Care About You

The Sheer ID support team is quite useless. I had trouble verifying my student status through Sheer ID and received only vague errors about how "X didn't work", etc. I contacted the Sheer ID support team and received a generic message that I've seen on online forums word for word used for other people that said:

“We were unable to process your verification request. While we can’t offer further details or support for this specific inquiry, please ensure all information submitted is accurate and meets the eligibility criteria for future attempts. Your ticket has now been permanently closed.”

There was no attempt to communicate the problem or help me solve it in any way or ask for more information or even ask me to try again. It was the most useless support experience I have ever had.

19. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I'd give zero stars if possible

I'd give zero stars if possible.
This is an ID Verification company that CAN'T VERIFY ID's.
I applied for a Home Depot Military Discount, since they can't do that at the stores even though A LOCAL RESTAURANT can.
Now, I'm not dogging on any of the HUMAN staff, I'm digging on the fact that their AUTOMATED SYSTEM cannot verify if people are who they say they are. I tried do this twice, and twice, the AUTOMATED SYSTEM of the ID VERIFICATION COMPANY could NOT ID me, rejected my discount application, and sent me a no explanation email as to why I was denied.
Interestingly, they are SO INUNDATED with failed verification requests, they have a 2-3 day wait to communicate with a live agent.
I have some suggestions:
1) FIX. YOUR. AUTOMATED. SERVICE.
2) Hire hackers. They don't seem to have this issue.
3) Just stick to HUMAN AGENTS who will get the verification done the first time without issue.
This rant is aimed ENTIRELY on the cheap ass company, and it's broken ID verification automated program, not on ANY employee or human agent.

24. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Verification Process

Although I didn't really understand why my documentation was originally rejected, SheerID immediately verified it and relayed that information to the requesting company. The verification process was seamless after that.

22. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Service efficace

Bonjour j ai contacté le service d aide afin de régler un problème de connexion
Les professionnels ont réglé ma problématique et même proposé de m aider
Je suis ravie de cette prise en charge à ma demande
Merci bien cordialement

15. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Extremely frustrating experience. AVOID.

Extremely frustrating experience with SheerID.
I was declined verification due to “lululemon guidelines,” yet lululemon directs you to SheerID. The result is an endless loop where no one takes ownership or applies any critical thinking to resolve the issue.
SheerID hides behind being a “third-party verification service” and refuses to consider context, provide clarification, or offer any pathway forward beyond a scripted response. Lululemon, in turn, relies on SheerID and won’t intervene.
The process feels entirely automated, inflexible, and devoid of real customer support. Josh Z from SheerID Verification Support simply repeated policy language rather than attempting to assist with an actual solution.
If a program is marketed as inclusive, the verification process should involve real humans empowered to think beyond a rigid checklist. As it stands, this is bureaucracy at its worst.

22. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Company is run by one person who is automating everything

So let me start from the beginning, the company is extremely shady; they don't have a number you can call, their customer support is trash, and is more than likely being run by 1-5 people who are probably using a bunch of automation. Personally I was "helped" by someone named "Bhaswati M." and what it looks like they're extremely unhelpful(I've seen a few responses with this person's name). You can send real, verified documents, whether that be transcripts, IDs, Unedited screenshots, etc., and this company will send you a message stating, "The document is insufficient for establishing eligibility for this offer.".

I think it's pretty obvious that real people are not working at this place "24/7/365" because if they did x(Give me a logical reason.) I don't know if it's because this is an Indian owned company or what, but this is honestly pretty pathetic.

If I could give a rating of 0 stars, I WOULD.

20. januar 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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