Really appreciated being able to find a wetsuit and a larger size quickly. The delivery was exactly as promised. Really like the section for used equipment and open box stuff too. Keepingscuba.com on... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was starting to shop with you more but now, your surveys that asked about a product was merely fishing for my personal info to sell. It didn't even ask about the product! It asked me a ton of person... Vis mer
First order with Scuba.com was a great experience. I needed Rex lens inserts for my Cressi Quantum Mask, and they had them in stock. Added a snorkel and all was shipped within 1 business day and a... Vis mer
Easy return process. Still waiting on an exchange from the same order for sizing reasons. Haven't heard anything about that yet so better communication would be nice. No issues with the process though... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Established over 20 years ago, Scuba.com is one of the first internet-based diver supply companies. We are proud to offer you some of the best-trained and experienced scuba industry professionals at any facility on the planet. Whether you dive Puget Sound, the Florida Keys, freshwater quarries, the Caribbean or the South Pacific, our staff has not only been there, they have lived and worked there. Why is this important to you? Our staff at Scuba.com can give you the proper advice on the most appropriate equipment needed to enjoy scuba and snorkeling for any destination, local or worldwide.
Kontaktopplysninger
Har svart på 9 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Always fast shipping and products were…
Always fast shipping and products were in great condition. Will love to start using BCD on cruise.
Customer Service and support throughout…
Customer Service and support throughout the process was excellent. I got a wetsuit that was smaller than expected. They didn’t have the larger size so I switched to a Cressi and they refunded my purchase and bought the Cressi. Very pleased all the way around.
Mario Coehlo was fantastic
Mario Coehlo was fantastic! He intervened with delayed shipping and made sure I received my item before my departure.
Dive Booties
I ordered some low quarter dive booties. They arrived on time, and were exactly as advertised!
Good product great price
Everything came so quickly and the rep…
Everything came so quickly and the rep I spoke with on the phone was so friendly.
I really appreciated free shipping!
Three cheers for scuba.com!!
With aloha,
Aerie
Fit policy
Even though I had had the BCD a few months they still honored their policy and replaced it with a larger size. Thank you
Easy and helpful ordering
Easy and helpful ordering, good pricing and fast delivery! I'll be back!
Great customer service
They had to product I was looking for…
They had to product I was looking for and shipped quickly. I later learned their pricing was higher than buying directly from the manufacturer....lesson learned. I especially like their policy wetsuit on exchanges.
Excellent experience.
I RECEIVED A DUSTY REGULATOR
When I received my order, the primary regulator in the bundle I purchased was completely covered in dust! (I have photos)
I was so excited to be purchasing my very first regulator set and when I opened the box to see a dusty primary regulator that I would be using to BREATHE AIR through and relying on it with MY LIFE... I became overwhelmed with disappointment!
For goodness sakes, if the reason I got it on sale was because it was inventory that had sat for a while... the least they could have done was clean the darn thing before sending it to me.
How can I trust that the dust hasn't affected its function?
Credit Card Verification Nightmare
Every time I try to order, my order is put on hold for a bogus "...upon checking, some order information provided did not verify with the bank which issued the card."
Every.
Single.
Time.
And when I try to contact Scuba.com customer service or whoever they outsourced their credit card verification to, they do not even try to help me with the issue. My brother and my sister-in-law got me a $100 gift card I want to use, otherwise I would have stopped trying to purchase from them.
Avoid seller
Website was easy to navigate
Website was easy to navigate, and it was unbelievably expedient Services would recommend to anyone.
Accurate description of a quality…
Accurate description of a quality product at a good price delivered quickly
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








