Really appreciated being able to find a wetsuit and a larger size quickly. The delivery was exactly as promised. Really like the section for used equipment and open box stuff too. Keepingscuba.com on... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was starting to shop with you more but now, your surveys that asked about a product was merely fishing for my personal info to sell. It didn't even ask about the product! It asked me a ton of person... Vis mer
First order with Scuba.com was a great experience. I needed Rex lens inserts for my Cressi Quantum Mask, and they had them in stock. Added a snorkel and all was shipped within 1 business day and a... Vis mer
Easy return process. Still waiting on an exchange from the same order for sizing reasons. Haven't heard anything about that yet so better communication would be nice. No issues with the process though... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Established over 20 years ago, Scuba.com is one of the first internet-based diver supply companies. We are proud to offer you some of the best-trained and experienced scuba industry professionals at any facility on the planet. Whether you dive Puget Sound, the Florida Keys, freshwater quarries, the Caribbean or the South Pacific, our staff has not only been there, they have lived and worked there. Why is this important to you? Our staff at Scuba.com can give you the proper advice on the most appropriate equipment needed to enjoy scuba and snorkeling for any destination, local or worldwide.
Kontaktopplysninger
Har svart på 9 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
good product selection Typically quick…
good product selection Typically quick deliverys
A true professional
The salesperson I dealt with, Charlie Krausz, was clear and concise with his recommendations. He was very knowledgeable and was able to fit me with equipment based on my input and skill level. One of the best I have dealt with
SCUBA.COM DOES NOT GUARANTEE DELIVERY!!!
They shipped my Mares BC UPS and it was delivered to the wrong address. They say it is not their problem because they say it was marked delivered. UPS says it is not their problem. Scuba.com will not pressure UPS and they don't want to help or guarantee delivery.
Chat gpt says it is the responsibility of Scuba.com to warranty delivery
Everyone was very accommodating.
Everyone was very accommodating.
They even called me and told me about their no hassle return policy. When I ordered my 1st item it was a little small, so I followed their instructions, they covered the shipping back to them, replaced my order with a larger wetsuit per my request, and had it back to me 3 days! They are awesome & that's why I do business with them!
Easy to navigate website
Easy to navigate website, decent pricing and speedy shipping made my purchase a breeze.
The best source for dive gear…period.
Scuba.com continues to be my go-to-first site for anything scuba related. Great inventory, the best prices, free and FAST shipping. The benchmark for others.
I have been attempting to return - no success
I have been attempting to return an order for three business days, without success.
The first day, I tried the phone route and waited an hour to speak to a customer service rep who knew nothing about SCuBA and asked me to send in photos.
I decided to just use the online route which they provide. The first time I did this with a smaller order, I immediately received sn RMA number and a mailing label.
When I did the same with my larger order, nothing happened after repeated attempts.
I am very frustrated as I assume I have no alternative but to wait endlessly in the phone to get this resolved.
I am afraid they are just trying to “let the click run out” so they can say I am past the return window.
This was my experience. My advice is to proceed cautiously with them.
Great company great value thank you
Great products and delivered as promised
Been a great company to deal with…
Been a great company to deal with forever I think been going on 15 years now buying all my dive gear and the great they work with you if you need something the next day they'll get it to you
Great customer service and communication
Great customer service and communication from Mario and Mary.
Fins arrived quickly fit was just right…
Fins arrived quickly fit was just right and quality is great.
The hard sole booties were perfect for…
The hard sole booties were perfect for my needs! Well made and delivered promptly!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








