Really appreciated being able to find a wetsuit and a larger size quickly. The delivery was exactly as promised. Really like the section for used equipment and open box stuff too. Keepingscuba.com on... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I was starting to shop with you more but now, your surveys that asked about a product was merely fishing for my personal info to sell. It didn't even ask about the product! It asked me a ton of person... Vis mer
First order with Scuba.com was a great experience. I needed Rex lens inserts for my Cressi Quantum Mask, and they had them in stock. Added a snorkel and all was shipped within 1 business day and a... Vis mer
Easy return process. Still waiting on an exchange from the same order for sizing reasons. Haven't heard anything about that yet so better communication would be nice. No issues with the process though... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Established over 20 years ago, Scuba.com is one of the first internet-based diver supply companies. We are proud to offer you some of the best-trained and experienced scuba industry professionals at any facility on the planet. Whether you dive Puget Sound, the Florida Keys, freshwater quarries, the Caribbean or the South Pacific, our staff has not only been there, they have lived and worked there. Why is this important to you? Our staff at Scuba.com can give you the proper advice on the most appropriate equipment needed to enjoy scuba and snorkeling for any destination, local or worldwide.
Kontaktopplysninger
Har svart på 9 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
i don't know what order you're…
i don't know what order you're referencing. i checked online and it says i've have never ordered anything.
Easy of ordering
Easy of ordering, competitive pricing, quality products and efficient order processing & shipping
Great gear at great prices
Great gear at great prices! I can always find what I need, what I want, and what I just gotta have
great to do business with
products are sold at a competitive price. customer service is excellent. returns/exchanges are handled easily
Quality gear, great prices, good selection
Scuba.com has great prices and a good selection of some high quality gear. Underwater, under pressure, it's important to have gear you rely on, so I'm not looking for the bargains, I'm looking for the quality. They ship well, have good shipping times and prices, and helpful customer service
Shipped my item promptly and arrived on…
Shipped my item promptly and arrived on time.
My dive equipment arrived quickly and…
My dive equipment arrived quickly and early. Everything was packed well and secure. Will shop again soon.
I was looking for a pair of fins and…
I was looking for a pair of fins and put the wrong one in the cart and completed the purchase. I made a separate purchase for the ones I wanted and messaged the store to see if they could add the new one's to the same shipment and if there was time to remove the wrong ones. I received a message from the store and the girl that was helping was great she removed the wrong ones cancelled the 2nd order and added it to my original order so I would have one purchase and one shipment. Great customer service.
GREAT COMPANY AND CUSTOMER SERVICE
Ian is absolutely wonderful and guided…
Ian is absolutely wonderful and guided me to purchase the right dive computer with transmitter. I found a very special pair of fins I have wanted for over a year. Charlie also was available when Ian was not.
I am SUPER PLEASED with SCUBA.COM
Everyone I have spoken to has been professional, knowledgeable and super nice and made me feel very appreciated as a new customer.
Item is back ordered and hasn’t shipped…
Item is back ordered and hasn’t shipped yet. Communication has been ok
An unbeatable selection combined with…
An unbeatable selection combined with excellent customer service.
Always had a positive experience
Always had a positive experience. Scuba.com has been great to work with and I will definitely be purchasing from them again in the near future.
WORST DIVE COMPANY EVER
DO NOT do business with this company. Waited over a month to get my spear gun and it never showed. On June 30th I returned a Mares Bandit 110cm gun and placed an order for a new 95cm Mares Bandit (#10514418-1). On July 14th I called to confirm that the old gun had returned and the new gun was getting to me in "7 days". Its now august 4th and I called the company to hear they cancelled my order because I didn't confirm for a third time over email that I wanted the gun. Twice I called, once to place the order and again to confirm the delivery, and they still cancelled my order. Scuba.com I've never heard of a company cancelling someone's order because they didn't reconfirm over email. The Spear Gun was a gift and is now way overdue. Once again do not do business with these people. Scuba.com you have lost my business and I expect you to make this right.
Defective OrcaTorch D710, NO RESPOND ON EMAILS!
Hello,
I purchased two OrcaTorch D710 dive lights from Scuba.com (Order #L2025062409004123059). One of the units was defective from the start – it turns on by itself, flashes randomly, and doesn’t respond to the button.
I emailed support on July 23 and followed up again on July 26, but have received no response. I’m currently abroad and urgently need instructions on how to return the faulty light and request a refund or replacement.
This lack of communication is disappointing. Please respond urgently.
— Mirvad Zenuni
Crooks
They were having a sale. I called and placed an order. They charged me the non sales price. Won't refund the difference. Don't buy from them.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








