I’d describe my wife as a Scamp and Dude super fan, so there’s usually a birthday gift or pressie under the tree with something Scamp and Dude related inside it. I spotted something she’d really lik... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
DO NOT buy ANYTHING from Scamp and RUDE! The postman accidentally delivered my items to another road and when I contacted the scamps for help they accused me of stealing?! They didn’t even bother... Vis mer
Selskapet har svart
I’m a long time customer of S&D but this week have had note-worthy customer service. Having accidentally posted a large return parcel for another company to S&D - they not only found it but also r... Vis mer
This company has the most amazing clothes and accessories and the staff work so hard to make sure deliveries go out in a speedy fashion. But the level of service i had from Debs in Customer Service... Vis mer
Informasjon om virksomheten
- Dameklesbutikk
- også i
- Klesbutikk
Skrevet av virksomheten
Famous for its superpower infused leopard and lightning bolt loungewear and vibrant designs, Scamp & Dude is a British purpose led brand with a huge heart.
Kontaktopplysninger
62 High Street, Marlow, SL7 1AH, Marlow , Storbritannia
- helpme@scampanddude.com
- www.scampanddude.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 84 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great customer service
I had a couple of issues with a recent order (have been ordering from S & D for a number of years & these are very rare). I contacted customer services & got a very prompt response -within a day, I received my missing items & was also advised on how to return an unexpected item to them (with no fee). Really impressed & very grateful to Debs at customer service for all of her help!
Absolutely wonderful experience
Absolutely wonderful experience in Marlow store. Cat and Gemma could not do enough for us. Such lovely, kind, helpful ladies. All stores should take a leaf out of the Scamp & Dude book, they went above and beyond. Both ladies deserve a big pay rise Jo!
Great shop…
Great selection of clothes,lovely and colourful
Fabulous customer service and fabulous clothes
I ordered 2 dresses same size but one was too big . I called Holly in customer services who was absolutely brilliant. A smaller size arrived within 24 hours ready for an event . Love their fabrics and designs. Couldn’t ask for better customer service or dresses🥰 thank you especially Holly👏
Bought a super scarf for my wife’s…
Bought a super scarf for my wife’s birthday, Evri messed up delivery and were not helpful at all, exactly the opposite of the fantastic staff at Scamp & Dude who reassured me, took control and sorted everything, this was all happening very late on the day before my wife’s birthday, Scamp & Dude acted so professionally and promptly that the scarf still arrived on her birthday…. She loved it!!!!! Fantastic product and outstanding customer service, can’t recommend highly enough
Many thanks
Bob
Excellent!
So happy with everything I ordered until now. I get a lot of compliments on my trench coat and I feel so much more energetic when I wear it, I love it!
Not to mention the customer service which is also more than great! Thank you!
I booked the Bolt Room for a friend and…
I booked the Bolt Room for a friend and I and had a great couple of hours at the store. The bubbles were lovely thank you!
We had a fabulous time. Danni, Zoe and Debbie were fantastic help.
We spent a fortune and enjoyed every minute! Love the brand.
Brighton Store
Popped into the Brighton store a few times, lovely store except the last couple times a lady who works on the shop floor with black hair has made me feel quite uncomfortable as I feel like she has given me strange looks and it comes across as quite judgemental and she comes across as quite unapproachable, I understand people have bad days and jobs in retail can be tiring at times but all the other employees have been smiling and are always happy to help.
Fabulous Customer Service & Gorgeous Clothes
I ordered a pair of Wide Leg Trousers, and had issues with delivery. This was completely my fault, I contacted Scamp & Dude regarding this. Holly dealt with the query quickly, she was amazing! Holly sorted everything out promptly, and was so helpful and polite. The replacement Trousers arrived the next day, and are stunning! Thanks Holly I’d give you more than five stars!
I love Scamp&Dude clothes
I love Scamp&Dude clothes, but I really like their Customer Services team, who are always so helpful and ready to assist their customers with with any issues that arise. Thanks
Excellent quality items, fab customer service
Excellent quality items, fab ethos for the company. Fantastic customer service. I have been buying from this company for a few years ever since my Cancer diagnosis and I was presented a freebie scarf during chemo treatment. I buy scarves to support others but also as the quality of the other clothes are so lovely. This is the first time I have had to send something back as the cardboard label did not match the size on the garment. I was having issues with the return postage wise and contacter services who were extremely helpful and friendly, making the return process for me much simpler. Honestly to have a company that puts this much thought into their customer service these days is rare. Thankyou Jo and the scamp and dude team for all your hard work and your beautiful clothes.
Superb customer service.
This company is just fantastic. Great ethics and wonderful clothing.
If there is ever an issue the customer service is second to none, be it on line or I store.
I had to contact them online after a small tear in the seam appear and they were so helpful, providing a returns label and sending a replacement out asap.
Totally fabulous
Smashing Birthday Spree 🎂
Was looking forward to my birthday shopping trip and was greeted at the Brighton store by a lovely smiling Emma and invited to have a glass of fizz while I browsed. You can't really start a shopping spree better than that, can you?! Ange, Carly and Ria were also fabulously helpful, finding me ideas to try, checking for my size if it wasn't on the rail, and seeking out newness, as well as looking after my purchases for me while I went to the theatre for my birthday treat! 🎂 Thank you all so much ❤️ ⚡️
Brilliant customer service in the…
Brilliant customer service in the Brighton store. Angie was so patient and helpful. They always have lots of other sizes in the stockroom!
Customer service second to none …
The clothes are fabulous as usual but the customer service from Holly was also amazing! Holly fixed a problem with the delivery address on my parcel and kept me up to date every step of the way, ensuring that I received my goodies. . Thank you Holly 🙏
Excellent customer service
I have used scamp and dudes customer service a couple of times and they have been absolutely superb - efficient and polite - would totally recommend
Scamp and Dude Customer Services
Scamp and Dude Customer Service are really helpful to deal with. I recently have contacted them on 2 separate occasions and have had quick responses both times.
Service over and above the norm
Service over and above the norm. I cannot recommend the sales team, particularly in Brighton, who sent out the coat I wanted and explained what I needed to do to claim back the VAT. From the beginning to the end they made the experience so easy and personal.
Great Staff
Visited Clarks Village Outlet yesterday. Really lovely staff and great clothes. Loving the pockets in dresses and cardigans along with the dayglo colours.
I bought 3 great items and will be back. Thank you ladies for your help choosing items x

Svar fra Scamp & Dude
I absolutely love Scamp & Dude clothes
I absolutely love Scamp & Dude clothes! Excellent quality & fabulous customer service. Clothes always feel quality, pockets are great & lovely fabrics. It's a shame returns have to be paid for, as it's not always easy to work out which size is best! Love the original colourful leopard print designs & would love to see more of those prints back aswell! Thank you S&D keep up the super work ⚡️🩷 x

Svar fra Scamp & Dude
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