Alistair has assisted us with a couple of remortgages in previous years and recently assisted us again with a house move. The service received from Alistair is always excellent, he provides clear advi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
From start to finish everyone at RMS was so transparent, responsive and helpful. David explained the whole process to us and really took the time to listen to what was important to us. Nata... Vis mer
I didnt buy with rms in the end but i used their finance consultant Alistair bowman Alistair and the staff at Ashington branch helped me massively with unforseen problems within the purchase of my pr... Vis mer
Staff were responsive when emailed or phoned and kept the conveyancing process going. They had a good relationship with the local solicitor I was using which also helped. Selling a house seems to take... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Rook Matthews Sayer (RMS) is a leading Estate Agent in the Region*, established in 1990 and now managed by Janet Walker. At Rook Matthews Sayer, we offer a wide range of services, including residential sales, lettings, property management, auction sales, and commercial property services. Other services include mortgage and protection advice, as well as access to a trusted conveyancing panel. We have 16 offices and a dedicated team of around 120 members. We provide personalised, expert service, offering pre-marketing advice, professional photography, and support throughout the property sale process. We invest heavily in staff training and are deeply integrated into the local community, supporting charities and schools. We have extensive local knowledge and a strong reputation in the property market, with many of the offices having won the “Best Estate Agency” award over multiple years consistently. We focus on building long-term relationships, often having customers return over the years. We pride ourselves on being friendly, approachable, and supportive, guiding clients through every step of their property sale with care and expertise. The company’s approach is focused on providing a smooth, stress-free experience and achieving the best possible price for each property. We use cutting-edge technology and effective marketing strategies, as well as offering various marketing packages tailored to clients’ needs. Finally, our customers can rest assured that they're in safe hands. Rook Matthews Sayer is a member of Royal Institution of Chartered Surveyors, (RICS) which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details by visiting our website or by contacting our staff directly. *Source - Internal data: 01.01.2024 - 31.12.2024 Region is Newcastle, Northumberland and North Tyneside
Kontaktopplysninger
Newcastle House, Albany Court, Newcastle Business Park, NE4 7YB, Newcastle upon Tyne, Storbritannia
- 01912869231
- info@rmsestateagents.co.uk
- www.rookmatthewssayer.co.uk
Ingen tidligere historie av å be om anmeldelser
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First time buyer
I bought my first home using RMS and Alistair at the Ashington branch. He explained everything clearly which was reassuring as a first time buyer, was quick to respond to any queries and kept in contact during the whole process.
Alistair made the process super simple and helped me find the best mortgage product for myself.

Svar fra Rook Matthews Sayer
Recently bought a property and Alistair…
Recently bought a property and Alistair was extremely helpful. He went above and beyond. I will always recommend Alistair and will definitely use his great services in the future. 5 stars.

Svar fra Rook Matthews Sayer
A Sinton
I would like to thank Claire Matthews, Stephanie Jackson and all the fantastic team at Bedlington Branch for their guidance and professionalism in selling my late father and stepmums house.
Throughout the process I was kept fully up to date and they went above and beyond to support me during a difficult time.
I would not hesitate to recommend the Bedlington team and once again would just like to say Thank You.

Svar fra Rook Matthews Sayer
Rook Matthews Sayer - Gosforth Office recommendation
We recently sold a property through Rook Matthews Sayer and the whole team in the Gosforth office were brilliant.
Whoever you called was able to give an update on how the sale was progressing and they also kept chasing everyone to try and ensure that the sale progressed as quickly as possible.
I would recommend without hesitation.

Svar fra Rook Matthews Sayer
Superstars
Moving is stressful at the best of times so having an estate agents with your best interests at heart and who really do look after you is critical.
Fortunately, the guys in the Gosforth branch of RMS really stepped up to the plate to help us. David came out and valued the property and was honest about our home and managed our expectations of what to expect. Ben took over and negotiated an amazing deal with our perspective buyers before finally the amazing duo of Eve and Natalie held my hand through the following stressful couple of months.
The team helped me through negotiations over different aspects of the house that needed sorting, as well keeping my blood pressure down when things got a bit tricky. They even chased my solicitor when they were letting us down.
Genuinely, the team at RMS were amazing throughout and I’m sure the sale would have taken longer with another estate agents.
Definitely recommend them.

Svar fra Rook Matthews Sayer
Hexham branch have given us a first…class service.
Hexham branch have given us a first class service from valuation,viewings to completion. Very friendly, efficient and personable. We were updated on every viewing with prompt informative feedback.
Highly recommended.

Svar fra Rook Matthews Sayer
Sian Harrison was outstanding
Sian Harrison was outstanding, very supportive and knowledgeable. Thank you for everything you did. I hope RMS realise how lucky they are to have you.
Great first-time buyer experience!
Going from not knowing anything about purchasing a home, mortgages, and insurance to having the keys in my hand was a surreal experience. RMS made it incredibly easy as a first-time buyer. Would highly recommend!
Alistair Bowman and Rook Matthews Sayer…
Alistair Bowman and Rook Matthews Sayer are absolutely amazing, from start to finish. Good updates, they made it so seamless and I am very happy with them.
The team have been brilliant with the…
The team have been brilliant with the sale of my property. Helpful advice and always quick to follow up. I'm very happy with the service.
Financial advice with Alistair
We bought our house through RMS about 9years ago with Wendy and used their financial advisor Alistair with help for our Mortgage and insurances. I cant praise them enough. Through the years Alistair has kept our remortgages and insurances up to date and the best deals he could get. This has meant we are now in a position to almost own our house and no longer require their services. Anyone wanting advice with their mortgages, life insurance etc I cant recommend Alistair at Astington RMS enough.
An excellent and friendly service from…
An excellent and friendly service from Alistair Bowman from start to finish. We were kept extremely well informed throughout the process. Thank you!
Fantastic service.
Alistair went above and beyond for myself and my partner in the process of arranging our mortgage for the new house. Explained a lot of options we had to choose from which I wasn’t actually aware was available to us which really made a difference. From start to finish we were always kept in the loop on any updates. Would fully recommend Alistair to anyone for mortgage advice. Thanks again.
Michael Storey – Mortgage Broker at Rook Matthews Sayer – Ryton
Micheal has been fantastic at explaining all the stages of applying and securing a mortgage to me as a first time buyer. He was transparent, discreet and personable. Micheal kept me informed at each stage the process through email and phone calls. He has been great at explaining all the extras that come with purchasing a house - like insurance and wills. I will definitely be using Micheal again and I 100% recommend.
First time using RMS, Alistair.
First time using RMS due to being advised to by a member of my family who use them a lot, particularly Alistair Bowman (Ashington / bedlington branch) and I can only say it was the best decision I made. Alistair has been exceptional throughout the whole time going through my re-mortgage with me and I would recommend him 100%. Alistair has been nothing but kind, calming, helpful and I cent thank him enough.
Bad viewing experience
Dealt with Wendy. Arranged a house viewing. She forgot to tell the homeowner about it.

Svar fra Rook Matthews Sayer
Very good service
Our mortgage advisor Jack Raine was professional, knowledgeable, and incredibly supportive throughout the entire process. He took the time to explain all our options clearly, answered every question promptly, and made what could have been a stressful experience feel smooth and manageable. We felt genuinely looked after and confident that we were getting the best possible deal. Highly recommended Jack to anyone looking for expert, trustworthy mortgage advice.
Thanks again Jack for all your help!
5* service
I would like to thank rook Matthews sayers for putting me in touch with Alistair bowman the mortgage advisor he helped me through out the full process, he gave me information from the start and even at the end of completion when everything was completed.
I would definitely recommend him and I’m very grateful for all his help and experience,
Many thanks rook Mathews for making my purchase easy and quick.
Natalie Best went above and beyond to…
Natalie Best went above and beyond to help me with my move , she was always helpful and friendly .
Great Yet again
Yet again, using RMS and in particular dealing with Alistair at the Ashington branch made the process easier, and gave more reassurance than other providers I’ve used in the past.
Alistair went out of his way several times to communicate details, answer questions and nudge the provider of my mortgage when needed by e-mail, telephone and in person.
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