Rook Matthews SayerAnmeldelser 

I have used Alistair at RMS now for the past few years, and honestly he is amazing! The levels of communication are faultless, he’s kind and genuine and made the process of buying and remortgaging absolutely painless! If you’re in the ashington/Bedlington area then you’re in safe hands with RMS

Alistair has been an absolute blessing throughout the whole process. I was initially referred to him while viewing a property marketed by RMS, and from the very beginning it was clear he really knew his stuff.

Nothing was ever too much trouble, and he made what can be a very stressful process feel straightforward and manageable. He is incredibly friendly, helpful and reassuring, and always took the time to explain anything I was unsure about.

Alistair is genuinely approachable and easy to talk to, no matter what stage of the process you’re at, and he consistently went above and beyond to help keep everything moving wherever he could. I wouldn’t hesitate to recommend him to anyone looking for a mortgage broker.

I have never used a mortgage advisor before and was understandably spectacle. Never the less I signed up with Alistair Bowman for the service and it’s the best thing that I have ever done concerning mortgages. His professionalism is second to none always going the extra mile in terms of the best mortgage available. He even significantly reduced my purchase price! In regular contact keeping the client updated with latest developments and is always willing to help in whatever capacity is needed right up to exchange and completion. Overall making a very stressful process less so.
I wouldn’t hesitate to recommend Alistair’s services to anyone.
Many thanks Alistair.

Michael is excellent, he is incredibly helpful and efficient. I highly recommend him, especially to first time buyers, as he truly goes out of his way in helping you understand everything.

All the team at RMS were friendly and knowledgeable and their expertise was greatly valued. Thank you to Eve and Natalie!

Everything was absolutely perfect. Felt fully supported throughout the sale of my house RMS Fenham are an excellent estate agent and a credit to the company. Would 100% recommend anyone looking to sell or buy. Thanks to Matthew, Stacey, Steven, Dylan & Nigel.

Poor communication, unfriendly and I was never addressed by my name. When collecting keys on completion day, only one key of property was available. Another key was handed over by a family member of previous owners. Agents said they were awaiting more keys via post from previous owner. Due to feeling unsafe, I've paid to get locks changed straight away. Weeks later an open envelope, addressed to the agents with keys was put through my letter box with no communication at all. Very dissatisfied of how they value customers.

Brilliant experience from start to finish staff very friendly and a massive thank you to Alistair for helping us with this whole process and going above and beyond to help us secure our mortage

David Jones is an excellent sales manager- he’s realistic and knows the market he is responsible for inside out. Would not use the solicitor RMS recommended again.

Rook Matthews and Sayer were very professional and approachable during our recent property purchase. All members of staff we dealt with were both knowledgeable and helpful but as our main contact Lorraine was exemplary in her service. Thankyou very much.

Michael was very helpful and professional throughout my mortgage application. He kept me updated, answered my questions clearly, and made the whole process much easier. I would highly recommend Michael Storey at Rook Matthews Sayer to anyone looking for a mortgage broker. Thank you for your excellent service.

The Rook Matthews Gosforth team are great. Always professional polite & extremely helpful. Can not praise them highly enough. When dealing with an estate it can be a very stressful time and out of all the companies we had to deal with these were hands down the best so thank you would highly recommend.

I brought my first house through rook mathews sayers and I could not complain about my experience with them. From the minute I put in my offer and walked into the office to the day I got my keys everything went so smoothly because of the rook mathews team. Mathew, Dylan, Steven and Sarah were all so amazing throughout my process. Id also like to 100% recommend their in house mortgage broker Ash bughio. I am so pleased to have been put through and introduced to Ash via the team at rook mathews as he is the best and went above and beyond. I am ever so grateful to how he made my process less stressful as he kept on top of everything. He answered all my questions and kept me updated with everything at all times. The whole process took no longer than 8 weeks which I couldn’t be happier with. Once again thank you so much. I couldn’t recommend you guys enough. :)

From our first meeting, all of the staff at the Bedlington office provided a friendly and professional service. They were all very helpful and easy to deal with, and special thanks go to Wendy who handled our sale

We have just completed our first house sale with RMS Ashington and bought our new property with RMS Blyth. We had such a stress free process thanks to Alistair, Wendy and Fiona (Ashington branch), and Michelle and Suzanne from Blyth branch. Nothing was ever too much trouble, very friendly staff and always willing to go above and beyond to help. Thank you all so much. We’ve had such a pleasant experience with our first ever house sale and felt supported throughout the whole process.

We purchased our home 8 months ago now (been busy with a new baby) but Neil Walton helped us through every step of the process. He really made the experience smooth and stress free, and he’s a genuinely lovely man. Would absolutely recommend to everyone.

Wendy & Diane were absolutely amazing and were always in contact when I needed them. Thanks to all from RMS!

Nicola at Forest hall Branch is exceptional. Goes above and beyond in her daily work. She helped both myself and our daughter with our house sales, neither straightforward, we truly believe without Nicola neither sale might of happened! She is an asset to the firm!

The whole process from start to finish was very smooth. The communication and advice was excellent and we had good information about viewings. The staff were all very approachable and friendly.

The staff are friendly at the Bedlington branch and Alister the financial adviser walks you through the process and makes it less stressful as moving can be. The girls in the branch are helpfull and nothing is too much for them. I delt with Wendy Lily and Branch Manager Claire and they were all great would recommend using the to buy and sell your house