I used this agency to sell my property, and unfortunately my experience was disappointing. I felt I was persuaded to reduce the asking price without sufficient justification, which ultimately... Vis mer
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Se hva andre synes
We were selling our family home which my Mum and Dad bought in 1962. It was a very emotional time, but the team at Welling branch helped and supported us every step of the way. Very professional and i... Vis mer
RMJ Sittingbourne were excellent with my recent house sale. Josie and Lacey went above and beyond for every viewing! I was always made to feel important when I called and never like it was an issue. H... Vis mer
We sold our house through Robinson Michael and Jackson and through the sale, we had to do a few showing around ourselves, and eventually sold our house. after showing our house, the buyers gazumped us... Vis mer
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Skrevet av virksomheten
Robinson Jackson is one of the South East's largest estate agents - based on the number of properties sold over the last 25 years. Every year we are trusted by 1,000s of clients to achieve the best price for their property. If you're thinking of buying or selling a property or are just curious about your property's value, we are here to help seven days a week. We can also help with renting or buy-to-let investments. For expert advice from friendly staff who genuinely want to help you move, contact us seven days a week.
Kontaktopplysninger
Storbritannia
- www.robinson-jackson.com
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Fantastic Company
What a fantastic company to deal with, they couldn't have helped any more if they tried and with such a difficult sale (probate sale) Chris Perkins went above and beyond the call of duty, even working on it whilst on holiday. Doing everything he could and holding ours hands every step of the way. If i could score higher than a 5 then I would have. I highly recommend this Estate Agent
Tammy and all the team at Robinsona
Tammy and all the team at Robinsons made everything from selling our house, through to the sales progression a smooth transaction. They overcame and were brilliant with a few stressful scenarios that occured, and everytime came through with a solution. Thank You again for all your hard work.
Chris and Tracey
Easy and clear process
From Jack coming and talking us through the sales process it was simple no pressure came with information on local sales and what they could do for us, our home sold on the first open house, the sales team in the office have been brilliant especially Tammy getting us over the final huddle and last minute glitches keeping us informed they have made the whole process as stress free as moving house can be! From offer to completion it's taken just over 4 months which is great. If we move again they will be out first call!
Ryan was really helpful and able to…
Ryan was really helpful and able to answer any questions I had.
The worst experience we’ve had as…
The worst experience we’ve had as buyers with any agents in London. The branch owner is rude and pushy, they are uncommunicative (never pick up the phone, which goes automatically to voice mail), and it very much felt as if the process was anything but transparent. We were gazumped but not even given the chance to match the offer or find any way forward. These things happen, but there is a human side to buying a property and Robinson Jackson certainly did not show theirs. It is quite telling how different their approach is with sellers, based on reviews. A rather short-sighted approach given buyers in the area will inevitably become sellers - and we will never use or recommend them based on our experience.
Absolutely fantastic estate agents, takes the stress out
Absolutely fantastic estate agents! They are very much seller first agents and even supported the buyers well to help it all run smoothly. The best estate agents we've ever had. John Speer even supported us in our buying of a house with another estate agent. If you want an estate agent who looks after you and offers fair pricing and is the main reason the process even went through as they chased everyone (removed so much hassle) would highly recommend?
My partner and I have had a nice easy…
My partner and I have had a nice easy move in with the team, thank you Xanthe, Hollie, Fel and Chloe
Robinson Michael Jackson Strood
We had an extremely disappointing experience with Robinson Michael Jackson in Strood, particularly with Nancey Liddle. The service we received was the worst we've ever encountered. We viewed approximately 10 properties with them, and almost every morning before the viewing, they would call to reschedule, often neglecting to update their system. Sometimes, this resulted in us traveling miles for viewings only to find out they hadn't been scheduled on their system, wasting our time and resources.
We mentioned to the Nancey that we’re frustrated that our viewings are constantly being rescheduled and she said that there’s no record of reschedulings on their system. I had to provide screenshot text messages evidence where they had rescheduled multiple times but failed to make a record of it.
Nancey's approach throughout was very rude, unprofessional, and manipulative. She pressured us into making a much higher offer than the asking price. When we felt uncomfortable the day after and wanted to view another property to ensure we weren’t getting the short end of the stick as first-time buyers, she told us that we would be causing emotional distress to the elderly couple whose property we had put the offer on. She shouted at us on the phone despite us remaining calm throughout. We ended up pulling out due to such poor customer service.
We would not recommend Robinson Michael Jackson Strood to anyone seeking a smooth and professional property transaction. The lack of reliable communication and professional integrity was deeply disappointing.
Another discriminating estate agent
Another discriminating estate agent who aim their rental property adverts at the working class only. The Robinson Jackson Barnehurst branch are currently advertising a two bedroom detached bungalow house on Parkdale Road, Plumstead, SE18 for £1,700 and they're stipulating to me in their property description that a potential tenant must have an income of £51,000. Now, given my calculation, if I was to pay 12 months rent, that would equal £20,400 which is £30,600 less than the £51,000 Robinson Jackson demand! How is somebody dictating to me how they think all my other outgoing costs are going to equal £30,600!? Robinson Jackson know full well anybody registered disabled isn't going to be earning £51,000 so their way to slyly discriminate against the disabled and aim their adverts at the working class only in not so many words is to use a third party referencing company to have certain criterias. Stupidity at it's best. Of course, Robinson Jackson defence story to get them off the hook will be "we don't set this policy, a third party referencing company does" yes, maybe so but it's Robinson Jackson who opt for a referencing company to vet their potential tenants where other referencing companies will have less harsher criterias dictating where somebody vulnerable can and can't live so the majority of the blame is on Robinson Jackson and from now on every estate agent I see doing this will be exposed. I'm glad I've finally got this review out in the open to make others aware as I've noticed Robinson Jackson creating such statements on their adverts for a number of months now. I hope Robinson Jackson end up going out of business.
I have had a great experience of…
I have had a great experience of purchasing a property through Robinson Michael and Jackson. I would always recommend their services, regardless of whether you are buying or selling, the whole process was nowhere near as stressful as I had initially imagined which is a credit to the staff at the branch - including Tammy who has been fantastic!
45% bad reviews. Says it all.
In looking through the reviews of Robinson Jackson I would agree with many ot the adjectives applied to them by previous reviewers:
Rude
Deceitful
Cheats
Dishonest
I would add a few more of the Bexley Branch
Incompetent
Overall a dreadful experience which has put me off selling my property.
I am taking them to the Ombudsman - for what it’s worth. Disgusting company!
Robinson Jackson Bexleyheath
Robinson Jackson Bexleyheath
Sold our house within a couple of months. From going on the market to completion day we found the team very professional & helpful. The progression team were excellent.
Thank you so much Scott @ Welling…
Thank you so much, Scott @ Welling Robinson Jackson! Your support has been incredible. We are forever grateful that we completed on our forever home. Highly recommend. Thanks again! 😁 x
Glad we chose RMJ
We bought the house 20 years ago from RMJ and decided to sell with them after evaluating several agents and online companies. Was impressed from the beginning with their understanding of the market and the confidence they gave on the pricing, marketing. House was sold after two weeks on the market at the higher end of the pricing bracket.
My experience with Robinson Jackson was awesome they were never tired of me always ready to listen and provide answer throughout. my special thank goes to all the sales team specially Tammy who worked
My experience with Robinson Jackson was awesome they were never tired of me always ready to listen and provide answer throughout. my special thank goes to all the sales team specially Tammy who worked with me tirednessly. Thank you Tammy
Brilliant team and amazing job
Brilliant team and amazing job. They have been so helpful and very professional. Great communication and supporting throughout the sale and purchase. This is my second time using their service and would definitely recommend to others! Biggest thank you to all of the team !
I would like to recommend…
I would like to recommend Robinson&Jackson in welling for the sale of my home Thanks to Scott Anthony Hazel & Adel + big thank you to Tony.I was very impressed with the work they all put in for the sale of our home you will be good hands with this company
Anyone that’s considering renting with…
Anyone that’s considering renting with this estate agent please be very careful they will do anything to keep your deposit when your tenancy ends, they are very dishonest. Be very vigilant and make note of everything which is damaged within the property when you first move in and be sure to email them about this, no matter how small you may think the damage is, even a scratch on the wall inform them as soon as possible, as they will bill you with all sorts of damages in order to retain you whole deposit if possible.
Excellent service from high street…
Excellent service from high street Strood branch in Kent.
Thanks
Extremely unethical practices
Highly unethical company, will employ utterly scummy lowlife tactics. Please take my advice and avoid at all costs. Not only are they bad at their job and what they do, but when they inevitably fail they will attempt to find any other amoral method to extract their misbegotten gains. Extremely stressful experience, losing sleep because of these clowns.
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