Rentacarspain Anmeldelser 

92
TrustScore 1.5 av 5

1,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Am Flughafen Malagaam 01.09.21 total abgenutzten Renault Clio mit fleckigen Sitzen übernommen(hätten wir ablehnen müssen)!!! Auf dem Weg zum Apartment beim Einlegen des Rückwärtsgangs kompl.Schaltk... Vis mer

Vurdert til 1 av 5 stjerner

slechtste bedrijf ooit betaald de borg niet terug oude auto,s we hadden 2 autos gehuurd ik heb mijn borg niet terug gehuurd in dec mijn stiefvader heeft geld helemaal niet terug terwijl de huur... Vis mer

Vurdert til 1 av 5 stjerner

Absolute scammers, they do not refund deposits as promised and lie to say that you have received tickets which is completely false. No contract received, The Car was an absolutely banger. Ni response... Vis mer

Vurdert til 5 av 5 stjerner

Delivery and dropp off very simple and just into airport area. We always have taken the last minute offer, that have good deals, and require a deposit as garantee. They just stop us a deposi... Vis mer

Informasjon om virksomheten

  1. Reisebyrå

Opplysningene stammer fra ulike eksterne kilder

Car hire malaga airport, car rental malaga , Rent a car spain , costa del sol noleggio auto malaga andalusia spagna autonoleggio alicante book online


Kontaktopplysninger

1,6

Dårlig

TrustScore 1.5 av 5

92 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 11 % av de negative anmeldelsene sine

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1,6

Alle anmeldelser

(92)

10 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

OSZUSCI !!!

OSZUSCI !!!! NIE ODDAJA DEPOZYTU A DO TEGO AUTA W TRAGICZNYM STANIE. ODRADZAM KOSZYSTANIA Z TEJ PSEUDO FIREMKI

27. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

We wanted a last minute hire car…

We wanted a last minute hire car delivered to our hotel. Sent WhatsApp message, everything required was sorted efficiently. This company worked well for us. No hidden costs. Will definitely use again. Easy, simple, you get what you pay for.

19. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Awful the worst experience of my life…

Awful the worst experience of my life with car hire. You cannot get it any more wrong than these people. They don't care once they have your money and when their dirty, old, battered, unsafe cars break down they will blame you, then days later collect the car promise you another 1 the next day but wobt deliver, They willl leave you stranded. Ignore your calls. After a few stressful days of missed trips and multiple calls they will promise to refund you but then ignore your calls and messages and not return your deposit or money for days that you didn't have a car leaving you with out transport for your holiday. If you have kids they won't care. They don't care about anyone but themselves they take your money very quickly and don't give it back when they fail to give you what you paid for a decent car. The customer service is the worst around. Use ANYONE but these people. No family should have a special holiday ruined like we have we are devastated. So PLEASE book elsewhere you have been warned!! Don't let it happen to you!

2. april 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Rentacarspain

Dear customer, we simply remind you that you drove the car in lanes, not paved, destroying part of the damping of the vehicle and the next replacement that we gave you. The contract was suspended, returning the unused days as well as deposits without charging any amount for the damage done to two cars. You have been using our services for more than 10 years once you returns the vehicle in disastrous conditions, dirty full of garbage and with damage to sheet metal and interiors. I understand your stress, but after breaking two vehicles and warning you, that you can’t drive the car in dirt lanes,
We have advised a every time about and never we have charged fee for,
obviously you will understand that we can’t give you a third car for that, the company has decided to interrupt your contract by returning the unused days, as well as your deposit as it results in files that we could attach to you . Attentively

Vurdert til 1 av 5 stjerner

UN VERDADERO ROBO

UN VERDADERO ROBO
Me indican que entregan un Opel Zafira y me encuentro con un Dacia Lodgy con testigo de avería motor tapada con una pegatina,sucio asqueroso, paragolpes delantero roto y lleno de barro, asientos sucios y manchados, cinturones asquerosos, metales oxidados, anclajes de cinturones rotos, luces sin alcance, sin potencia (subidas en carretera a 55-60km/h)
2 días 308€. Un máximo de 750 kilómetros (cada kilómetro de más lo cobran a 1€).
UNA VERDADERA PESADILLA.

14. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Beware of the vehicles

The car that was delivered was a 14 year old wreck. It couldn't negotiate a hill because the clutch was slipping so badly. It was in disrepair and probably not seen a spanner since the day it was manufactured. I couldn't get a response via Whatsapp or email, so I ended up paying for a car that I couldn't use. Never received the promised documents that were necessary if I had been stopped by the Police. Do not use this service.

25. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Always a pleasant experience

Always a pleasant experience, courteous staff, advantageous prices...for a long time each time I have done business with them, rentals for 1 month, They come to bring it to you at the airport and possibility to pick it up at your apartment or leave it at the airport.

30. desember 2023
Vurdert til 1 av 5 stjerner

RENTALCARSPAIN - no batteri

Rented a car at RENTACARSPAIN for 15 days. It had been driving 200.000 km, which is quite unusual for a rental car. I have myself a car driving 250.000 km, and there are no problems. So, I wasn’t worry. On the way from Malaga to Costa de la Luz – 228 km - the AC worked on and off. Okey. On the way back on a tank station, the battery suddenly died. So did the car of course, and we were supposed to catch a plane!! We pushed it aside and opened to the motor – just to see the battery not even attached to the car, but just rambling around under the motor helmet. After some time, I finally succeeded starting the motor … just to experience shortly after going through a long completely dark tunnel, I turned on the light … and the motor died once again – and now without the possibility to turn on the alarm light (no electricity). Once again, we managed to start the engine in the dark tunnel with cars passing few meters from us. On the rest of the trip the engine died two times more … until we reached the airport – just in time. We told the man, who picked up the car about the problems – and he didn’t seem to care at all. So, if you get the car with the plates: 8847 HCV – run as Hell … RUN!!

26. september 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Dangerous hired car

Had a credit note from covid cancellation, booked all inclusive automatic as my husband is disabled, arrived at Malaga airport, sign all paperwork for car, only notice when we went to get in it was a manual car which meant my husband could not drive it! They took a hold in my card off £100 plus an extra £65 in cash as said it was dearer since covid, no sat nav, no air on, a very old fair panda, we were staying many miles outside Malaga and as we started to get higher into the mountains it became apparent that the clutch was slipping on this car, also the right indicator was not working!! We arrived at destination after a terrible drive, I contacted the company as soon as we got out the car, took them 2 days to contact us, I asked where the break down cover was, would not give me it, told us to get a garage to do it but I was frightened to drive the car with only one indicator working on it, but it was now Friday and nowhere was open till Monday to do this, it started to rain and the wipers did not work to remove the rain, police stopped us and warned us regarding the front tyres, we drove to the nearest big town to buy a bulb on the Monday and as I indicated right forgetting it was not working someone hit the back of the car making a dent! This company should be avoided at all cost, abandoned my disabled husband with a dangerous car, I have never had such terrible service, if there had been a spare bulb in the car, I have not had my £100 back even though we paid all inclusive, dangerous car with rude unhelpful staff and thief’s,

10. mai 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

🚨 DO NOT HIRE FROM THEM 🚨 Lying…

🚨 DO NOT HIRE FROM THEM 🚨 Lying thieves!! They delivered a battered old car. I was mortified. Charged me almost double the original quote. I drove the car away and realised it was not even safe or reliable. I called them 10 times and they refused to meet me back at the airport. I kicked off and demanded they take this car back. They only partially refunded and I will 100% be doing a chargeback on my credit card. Dreadful experience ❗️

19. mai 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Rentacarspain

Dear Shirley, we ask you to describe your experience completely since what you say does not correspond to reality. You contracted a basic rate for your rental that requires, as indicated on the website and voucher, additional insurance: THE ALL-INCLUSIVE RATE IS ALSO AVAILABLE THAT YOU DID NOT CONTRACT. You decided to pick up his car on arrival, paying for high season “ €400 for two months of rent”... After using the car to move with all his bulky luggage to his location on the coast and traveling 50 km, you called us saying that he no longer wanted or needed the car. A TOTAL REFUND WAS MADE EXCEPT FOR 1 DAY'S RENT for the use he had given to the car, AND FOR THE GASOLINE THAT HAD SPENT AND HAD NOT REFUELED. YOU CANNOT REQUIRE ANY CAR RENTAL COMPANY TO USE A VEHICLE FREE OF CHARGE AS YOU REQUESTED, SINCE THERE ARE TAXI FOR THIS TYPE OF SERVICE.

Vurdert til 1 av 5 stjerner

Too bad 1 star is the lowest rating

Too bad 1 star is the lowest rating - zero would be more appropriate. This company is outrageously dishonest. Car showed up with practically no gas - I was concerned about getting to a gas station. Rental was from a Monday morning to late afternoon Friday & was correctly charged as a 5 day rental - until I exceeded the 100km per day allowance - then all of a sudden they claimed it was only 4 days & allowed me only 400 km so they could charge an extra 50 Euros for the next 100km. After I disputed the charge by text with the contact person I was assured I would hear from head office. That was 3 months ago and I have not heard a word from them.

17. februar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Never again!!!

I rent a car from this company from 26.3-2.4..very bad experience,old vehicle with lot of scratches,radio didnt works.They charged me 100€ like deposit even if they have written everywhere that all is included in one price and I didnt find it in contract at all.They didnt give me back this 100€ after one week from we returned the car and more than that they charged me another money from my bank account,I had to block my card.Neve again!!!Cheaters!

2. april 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid these thieves at all cost

Avoid these thieves at all cost, I rented a car from them for 372 euros, an issue arose a week or 2 before we were due to fly ,despite numerous emails,messages to they,re whats app chat and ignored phone calls I was unable to get a response to my request to cancel.
Until that is,the day we were supposed to pick it up.a few hours before I recieved a call from them stating the car was ready to be picked up.i mentioned all attempts to cancel which they denied receiving and proceeded to take 500 euros from my credit card, I'm currently in dispute with them via my credit card company.

27. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This is absolutely the worst car rent…

This is absolutely the worst car rent company that we have ever rent from. The car was more than 10 years old and still they said that it was no more than 4 years old. Dirty both inside and outside, old tiers, dangerous bad breaks. It was even fixt up with tape on the outside. We were promised a refund since the car broke down after a couple of days but we still haven’t seen those money (been 3 month now). Stay away from this company!!!

13. juni 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Autenticos sinverguenzas

Autenticos sinverguenzas. Confirmo el alquiler de un coche según las condiciones que me mandan y a los dos días me dicen que estoy en lista de espera porque no tienen coches.

12. april 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Old dangerous cars and deposits not returned

Their cars are falling apart they are old, dirty, damaged and have high mileage. No high vis jacket provided which is illegal. Quick to take your money but had to get the deposit back from the credit card company as never refunded despite loads of emails and calls. Avoid at all cost.

4. april 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Their cars are terrible

Their cars are terrible - old, dirty, damaged and high mileage. Tyres were not legal. Hidden charges and had to get the deposit back from the credit card company as never refunded despite loads of emails and phone calls. Avoid at all cost.

7. mars 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

what a bad surprise

what a bad surprise. at the beginning very quick respond. you have the choice between 3 prices 1)minimum. 2) fully insurance. 3) insurance and pay now con internet. you receive your file and it s written 46 euros and you can add : insurance. driver. baby seat…. but when you have the car at the airport it s 146 euros because full insurance obliged. why if it s not possible to get rid of the full insurance do you send a quote with 46 euros. it s joke. and the poor guy at the airport just said : i don’t know. i am just here to give you the car. and what a car !!!! 15 years old. 150000 km. very dirty inside and outside. many damaged. a shame thareau i can t sent picture whith thais message almost empty fuel tank and non working fuel gauge and the y d’au a quater but i took a pic too . you start it says you can still drive 146 km and the next minute only 83km good that i had a short way to drive at night …and the car make very scary noise on the tires.
and take care it s 70 km limited per day agen ir s written in thé web first page under “. i didn’t see it first. doesn’t matter becase i don t need more but it s not easy to see the information on their web.under general info and more info: you have 3 choices and all are unlimited mileage….fully insurance …why sending a quote you do not clearly writte: with the insurance for 13 days it s this price. as i have my own insurance i wouldn’t have taken with you because i don t need to pay a 100 euros for 13 days insurance. and as i said goldcar for example was at 99 euros for the same période same car . and stefano offered me escribiendo en whatsap to bring the car back but i stayed one hour seated in the car without knowing where to go because none of the 2 person did answer me. just 1hour 30 later : you can come before 3 o clock and we do not replace the car …?? still i don t know where at the airport i suppose but it was eleven o clock and i had to leave to estepona
it s not only the price . it s the all service what s wrong and your answer is for all client the same for sure . everything is in the web …the web doesn t work properly. if i push the button “i” it says error not found. and you recommend all inclusive for 146 but i choose the 13 days for 45 euros ….
my spanish friend were astonished when they saw the car. are you joking when you say they are professionally cleaned ..??? they said “ es para denunciar lo”
i ll never use this company again. they have no store. no address you meet at the parking and you cannot do anything more but take the care because it s late …it s trap
. stephanie
but thank you for you quick respond

7. februar 2022
Anmeldelse skrevet uten oppfordring
Logoen til Rentacarspain

Svar fra Rentacarspain

Good morning, first of all we want to clarify that AT NO TIME DID YOU CHOOSED THE ALL INCLUDED RATE ON OUR WEBSITE :You chose the cheapest rate corresponding to the -lastminute offer - whose requirements are clearly indicated on the website as well as on the rate information button before processing your reservation. ALSO INDICATED ON CONFIRMATION MAIL.
In fact, you paid €146 for 15 days of vehicle rental, including insurance in this amount.
We understand that you did not read the information on our website correctly,as well mail sent but even so, upon arrival, not being the amount still paid, we offered you the possibility of canceling the reservation at no cost in the face of your dissatisfaction and at no time did you want to cancel and today you continue with Car.


Various rates are available on the website that customers choose according to personal needs, although we always advise choosing the all-inclusive rate that you did NOT choose.
*In the confirmation that we send you after booking, the chosen rate and requirements are also indicated.*

We understand that for the mileage you had to do, a simple taxi would have cost you €100 each way, so, even adding the insurance you mentioned, the rate you had chosen would be more profitable since you also had a car at your disposal for the 15 days of your stay.

Regarding gasoline, we never charge the client any amount and our policy is that the client returns the vehicle with the same fuel with which it was delivered, so he will have to return it with the quarter tank with which it was delivered. .

Finally, clarify that all our vehicles have the technical inspections required by the Spanish government as well as all the necessary permits for rental.

The cars are checked and also always clean and with an official certified disinfection service.

What we do not understand is your dissatisfaction, and at the same time that you want to keep the car and sign the contract, still offering you the possibility of cancellation at zero cost., And continue to use the vehicle today.

If you go to a restaurant and order a bottle of wine, you can ask for a refund if you don't like the wine after you've had a glass or two, not after you've had the whole bottle.

Basically that works the same way with the service we offer.
Sincerely
rentacarspain

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