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Refurb Phone Anmeldelser 

1 402
•
TrustScore 4 av 5

3,8

Mobiltelefonforhandler
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Skriv en anmeldelse

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My phone was here within 24 hours of ordering - I was contacted by Val to apologise for them not having the colour I had ordered - and to offer me the choice of two others, including silver - which... Vis mer

Vurdert til 3 av 5 stjerner

I ordered a Refurbished Apple Watch SE 40mm (2020), Cellular in Space Grey in condition "Very Good" for €159.95 on June 8th. Within a week of receiving it the Watch had already stopped work... Vis mer

Vurdert til 2 av 5 stjerner

Getracht een telefoon te bestellen. Betaling gedaan. Volgende dag kwam een bericht: "wij versturen morgen uw product, u krijgt een verzendbevestiging". U raadt het al... niks meer gehoord. Klantense... Vis mer

Vurdert til 5 av 5 stjerner

Snelle levering, bij vragen snel en vriendelijk geholpen; uiteindelijk product retour gestuurd omdat ik toch naar iets anders op zoek was. Retoure verliep zonder problemen en binnen no time aankoop be... Vis mer

Informasjon om virksomheten

  1. Mobiltelefonforhandler

Skrevet av virksomheten

Since our establishment in 2010, we have successfully sold over 1 million devices. Our dedication extends beyond mere cost savings; we are equally committed to environmental preservation. Building on our accomplishments, we have expanded our operations to encompass 10 European countries, broadening our reach across the continent. We take great pride in our achievements, and we would like to extend a heartfelt THANK YOU to you and our exceptional colleagues throughout Europe for your unwavering support.

Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(1 402)

15 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 1 av 5 stjerner

Bad SERVICE.., no telephone received and no contact possible.

Bad Service ... !!

REFURBPHONE ordernumber #7177

I ordered and paid for a Samsung Galaxy A41 phone on June 25, but it was not delivered.
Haven't heard anything from customer service and no contact possible.
Customer service number 010-8080610 in Barendrecht i constantly not reachable !
Also no response to emails!

Please refund my money.
C. Berends, Apeldoorn NL

30. juni 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Refurb Phone

Hello Cees,

Thank you for your feedback.

I've consulted with our team in Holland, where your order was processed. They have not found any record of communication from you regarding your order. I have sent you a private email and await your response.

Please note that our phone lines are open Monday to Friday, from 10AM to 5PM.

Thank you.

Vurdert til 1 av 5 stjerner

Phone was of no use to me so it was…

Phone was of no use to me so it was returned.
Still waiting for my refund 😒

5. juni 2024
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Svar fra Refurb Phone

Hi Patrick,

Thank you for your feedback.

We sent you a return label on 12/06, but it appears it has not been used yet. We cannot issue a refund until the device is returned to us, and the tracking information indicates that it hasn't been activated, meaning the package hasn't been sent back to us.

We have also emailed you privately. Please respond so we can understand the situation better.

Thank you.

Vurdert til 1 av 5 stjerner

iPad Pro 13’ severe touch disfunction

My 2018 iPad Pro 13’ has severe touch screen disfunction, where it does not always pick up my finger gestures. As a full time artist this is incredibly irritating when trying to draw.

I am going to wait until I get my screen protector in hope that it will somehow fix the problem, otherwise I think I will be left to no choice than to send it back.
And get a new one.

21. juni 2024
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Svar fra Refurb Phone

Hi Bengu,

Thank you for your feedback.

We are very sorry to hear you're having issues with your device. We haven't received any emails or correspondence from you about this, otherwise, we would have assisted you immediately, as your device is still under the 12-month warranty.

We have also emailed you privately. Please respond so we can understand the situation and resolve any issues you may be having.

Thank you.

Vurdert til 5 av 5 stjerner

Very good and fast communication

Very good and fast communication. Original product was noch available. Refurb offered instead an alternative with better quality to deliver in time. I would call it "customer service". Product delivered works fine and is as described. Thanks.

10. mai 2024
Vurdert til 2 av 5 stjerner

Service open to discuss and try to help…

Service open to discuss and try to help with my problem which I reported, but still, after 1month I did not receive product I ordered and paid for.

21. mai 2024
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Svar fra Refurb Phone

Hi Anna,

You placed your order on 05/06, and it was shipped on 08/06 via DPD. I have tracked the parcel, and it is out for delivery. You have had the tracking link all along, so please allow some time for delivery as the parcel is coming from our office in Holland.

Thank you.

Vurdert til 4 av 5 stjerner

The logistic failed

The logistic failed, got a box that was for a user in Ireland. 2 days later my box showed up. Then I need to take care of the return of the wrong box. The respons from the person i emailed with was good.

21. mai 2024
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Svar fra Refurb Phone

Hi Pär,

You placed your order on the 21st, it was shipped on the 24th, and you received it on the 31st, all within our specified delivery timeframe. The package that arrived from Ireland was a mistake by DPD, and they have taken responsibility for this error.

Thank you.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv