I have been with Redweek for many years and they provide easy access in making a selection or purchase. They can be trusted to make sure that your travel experience is 100 percent guaranteed from beg... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
EXCELLENT COMMUNICATION!!!!! This is one of the few companies that is extremely organized and follows a system to make life easy for the owner. I can't wait to use them on the other end of their bu... Vis mer
Selskapet har svart
Very simple and intuitive website to follow. Once we submitted our request, redweek kept me up to date with an email on status every day, which I found so helpful
Selskapet har svart
Very user friendly site. Once we selected our dates and suite, communication was great. Looking forward to seeing the resort and a great vacation with family
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
RedWeek is the largest, most reputable online timeshare marketplace with an audience of more than 2.6 million and an A+ Better Business Bureau rating. Timeshare owners and travelers alike come to RedWeek to read our exclusive resort ratings and reviews, access our detailed resort information, and of course browse the thousands of timeshare rental and resale postings or advertise their own timeshare for rent or sale.
Kontaktopplysninger
PO Box 992293, 96099, Redding, USA
- (866) 971-1737
- support@redweek.com
- www.redweek.com
4,5
Enestående
8k anmeldelser
Har svart på 78 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent Redweek follow up
On a recent timeshare rental purchase in Maui, multiple parties’ approvals were needed. Redweek managed the approval process well while keeping me informed of the status.
28. mars 2026
Svar fra RedWeek
Thank you for your thoughtful feedback! We’re so glad to hear our team was able to manage the approval process smoothly and keep you informed every step of the way. We truly appreciate your trust and hope you have an amazing time in Maui!
Smooth and safe Transactions
I feel this company is very trustworthy and gets the weeks that are purchased cleared and changed into the new name on The reservation quickly and smoothly! I feel that sometimes they don't get some of the questions answered quickly but overall I'm happy with my experiences with Redweek!
28. mars 2026
Svar fra RedWeek
Thank you for your thoughtful feedback! We’re so glad to hear you’ve had smooth and trustworthy transactions and that the reservation process has been handled efficiently. We also appreciate your note about response times, our small but mighty team is doing our very best to respond as quickly as possible, and we’re always working to improve. Thank you for your continued support!
Svar fra RedWeek
Thank you so much for your continued trust! We truly appreciate you choosing us time and time again, it means a lot to us.
Great week Great price
I love the web site, I check it everyday. I LOVE LOOKING FOR A GREAT DEAL CLOSE BY.
26. mars 2026
Svar fra RedWeek
Thank you so much! We love hearing that you enjoy browsing for great deals, it’s what we’re here for. Hope you find many more amazing getaways close by!
The whole process was so simple
The whole process was so simple. Detailed instructions and informational emails with updates made me feel secure about making the purchase.
27. mars 2026
Svar fra RedWeek
Thank you for your kind feedback! We’re so glad to hear the process felt simple and that our updates helped you feel confident every step of the way. That’s exactly the experience we aim to provide.
Simple and easy
27. mars 2026
Svar fra RedWeek
Thank you! We’re glad you found the process simple and easy.
We reserved.a unit that was listed as…
We reserved.a unit that was listed as oceanfront and when we purchased and transferred the reservation it was Oceanside. Clearly a different level. No action no apology nothing just oh well and you can cancel or proceed. I feel very deceived and feel the property was misrepresented by the owner yet Redweek says oh well and collects their fees.
27. mars 2026
Svar fra RedWeek
Thank you for your feedback, James. We’re sorry for the frustration this situation caused and appreciate you taking the time to share your experience.
We understand how important view categories can be when booking a stay. As soon as the discrepancy between the originally listed “ocean view” unit and the confirmed “oceanside” view was identified, our team was apologetic. We wanted to ensure you had the opportunity to consider and review your options prior to finalizing the reservation, and at that time, we offered the ability to cancel for a full refund if the updated view category did not meet your expectations.
We appreciate that you ultimately chose to proceed with the reservation, given the timing and availability at the resort. That said, we take concerns about posting accuracy seriously. RedWeek is a marketplace where individual owners create their own postings, but we do work to hold owners accountable and will address discrepancies like this directly with the owner involved to help prevent similar situations in the future.
We’re sorry again for the inconvenience and appreciate your feedback - it helps us continue improving the experience for both renters and owners.
Svar fra RedWeek
Thanks a lot! We truly appreciate your loyalty and are so glad you’ve had such a great experience with us.
We haven’t gotten to our vacation spot…
We haven’t gotten to our vacation spot yet but the smoothness of booking is great
26. mars 2026
Svar fra RedWeek
Thank you for your feedback! We’re pleased the booking process was seamless and hope you have a wonderful experience at your destination.
Easy reservation process
Easy reservation process, quick response, and coordinated well withe the resort.
7. mars 2026
Svar fra RedWeek
Thank you! We’re pleased the process was smooth and communication was timely and well coordinated.
First Class .
First Class .. prompt follow through, clearly stated conditions, provides safety and transparency to all..
26. mars 2026
Svar fra RedWeek
Thank you for your wonderful feedback! We’re delighted to hear you had a first-class experience and that our communication and transparency met your expectations.
Excellent service !!
26. mars 2026
Svar fra RedWeek
Thank you so much! We’re glad you had an excellent experience.
Due Diligence
After my initial request. you kept me informed on progress during the process of obtaining the unit in which we were interested.
22. mars 2026
Svar fra RedWeek
Thank you for your thoughtful feedback! We’re glad to hear you felt well-informed throughout the process, keeping you updated every step of the way is a top priority for us.
Redweek notified me at every step…
Redweek notified me at every step needed to complete the reservation.
19. mars 2026
Svar fra RedWeek
Thank you for your feedback! We're glad to hear that our step-by-step notifications helped make your reservation process clear and easy to follow. Keeping our users informed every step of the way is a top priority for us. We appreciate you sharing your experience and hope to assist you again soon!
Booking was seamless!!
The process of using Red week was so easy, we will be back. I did learn some things through the process so next time, it will be even easier. I appreciated all the communication and the fact that it was easy to search for the exact location that we wanted to visit. Our friends had suggested using the site after having a positive experience.
22. mars 2026
Svar fra RedWeek
Thank you so much for your wonderful review! We're thrilled to hear that your booking experience was seamless and easy to navigate. It’s great that you found the search process helpful in finding the perfect location, and even better that your friends recommended us!
We’re glad the communication throughout the process was valuable, and we love hearing that it’ll be even easier for you next time. We truly appreciate your support and look forward to helping you plan your next trip!
We want the old Redweek back
We want the old Redweek back! Take out the Redweek agent and let us talk directly with potential renters and owners!
26. mars 2026
Svar fra RedWeek
We hear you, and we understand why some members preferred the previous model.
Direct communication did work well for certain experienced owners and renters. However, it also became one of the primary ways bad actors were able to target our community. Unfortunately, we saw too many cases where funds were taken or bookings weren’t honored, especially impacting newer or less experienced members.
The move to a full-service model was made to protect everyone, creating a more secure, standardized process where transactions are handled safely from start to finish. This helps ensure both parties are protected and removes the uncertainty that often came with direct deals.
It’s also worth noting that while some members used the DIY approach successfully, it was also the area most frequently exploited by those looking to take advantage of others.
Since making this change, we’ve seen stronger overall results across the board, including higher booking success rates, increased owner payouts, and greater renter engagement.
We know change isn’t always easy, but this shift has allowed us to build a safer, more reliable marketplace for all members.
Efficient and timely process from start…
Efficient and timely process from start to finish.
18. mars 2026
Svar fra RedWeek
Thank you for your feedback! We're so glad to hear that you found the process efficient and timely from start to finish. Providing a smooth and streamlined experience is what we strive for, and we truly appreciate you taking the time to share your experience. We hope to assist you again soon!
Svar fra RedWeek
Thank you for your feedback! We're glad to hear that our team responded promptly and that the process met your expectations. Providing reliable, full-service support is what we strive for. We appreciate you taking the time to share your experience and hope to assist you again in the future!
Too many email exchanges and agents involved
My issue was finally resolved but not to my full expectation (taxes should be calculated on the final cost of the rental; not on the original price if there is an adjustment of price in favor of the customer). The issue resolution took longer than necessary and with too many email exchanges (with long periods of silence in between); a call back would have expedited the resolution. I also didn't like having 3 different agents replying to one issue; it should have stayed with 1 for the entirety of the issue resolution.
18. mars 2026
Svar fra RedWeek
Thank you for sharing your feedback, we truly appreciate you taking the time to detail your experience. We're glad your issue was ultimately resolved, but we’re sorry to hear that the process took longer than expected and didn’t fully meet your expectations.
Your comments about the number of email exchanges, gaps in communication, and multiple agents involved are very helpful and not the experience we aim to provide. We understand how important timely responses, clear communication, and continuity with a single point of contact can be, and we’ll be sharing this feedback with our team to improve our processes.
We also appreciate you raising the concern about how taxes are calculated, and we’ll take a closer look at that as well.
Thank you again for your honest input—it helps us do better. If there’s anything further we can assist you with, please don’t hesitate to reach out.
Svar fra RedWeek
Thank you for your feedback! We're so glad to hear your experience was smooth and hassle-free. Providing an easy, seamless process is exactly what we aim for. We appreciate you sharing and hope to assist you again soon!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.