I have been with Redweek for many years and they provide easy access in making a selection or purchase. They can be trusted to make sure that your travel experience is 100 percent guaranteed from beg... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
EXCELLENT COMMUNICATION!!!!! This is one of the few companies that is extremely organized and follows a system to make life easy for the owner. I can't wait to use them on the other end of their bu... Vis mer
Selskapet har svart
Very simple and intuitive website to follow. Once we submitted our request, redweek kept me up to date with an email on status every day, which I found so helpful
Selskapet har svart
Very user friendly site. Once we selected our dates and suite, communication was great. Looking forward to seeing the resort and a great vacation with family
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
RedWeek is the largest, most reputable online timeshare marketplace with an audience of more than 2.6 million and an A+ Better Business Bureau rating. Timeshare owners and travelers alike come to RedWeek to read our exclusive resort ratings and reviews, access our detailed resort information, and of course browse the thousands of timeshare rental and resale postings or advertise their own timeshare for rent or sale.
Kontaktopplysninger
PO Box 992293, 96099, Redding, USA
- (866) 971-1737
- support@redweek.com
- www.redweek.com
4,5
Enestående
8k anmeldelser
Har svart på 78 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Communication was most positive and…
Communication was most positive and RedWeek's response time to any inquiries I had was on target! Our family will definitely be using their services again.
3. april 2026
Svar fra RedWeek
Thank you for your kind feedback! We’re glad to hear communication was positive and that our response times met your expectations. We truly appreciate your support and look forward to assisting your family again in the future.
Redweek has been great to work through…
Redweek has been great to work through as a Renter of Vacation Resorts across the country. I can count on them to provide all the security and protection we need at a fair price. I highly recommend.
3. april 2026
Svar fra RedWeek
Thank you for your thoughtful feedback! We’re glad to hear you’ve had a positive experience renting vacation resorts through RedWeek and that you feel confident in the security, protection, and value provided. We truly appreciate your recommendation and your continued support.
Paid me with a worthless paper check…
Paid me with a worthless paper check which the banks won’t accept because it had no routing number on it. Redweek leaves you in the red
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra RedWeek
Thank you for your feedback. Our accounting team has been in direct communication with you to address your concerns and provide guidance. Based on our review, it appears the issue may be related to how the check was printed, as properly printed checks are accepted by banks without issue.
We understand how frustrating this situation can be and remain committed to helping resolve it. Please continue working with our accounting team so we can ensure everything is processed correctly for you.
Svar fra RedWeek
Thank you for your feedback! We’re glad to hear the booking process went smoothly. We truly appreciate your support.
Felt safe that I wasn't being scammed.
Felt safe that I wasn't being scammed.. ive used redweek before and thank God there's been smooth sailing! They kept me updated.. they were professional.
2. april 2026
Svar fra RedWeek
Thank you for your feedback! We’re so glad to hear you felt safe and confident throughout the process. It’s great to know you’ve had smooth experiences with us and that our team kept you informed and provided professional support. We truly appreciate your continued trust in RedWeek!
great support
3. april 2026
Svar fra RedWeek
Thank you for your feedback! We’re glad to hear you received great support. We appreciate you choosing RedWeek and hope to assist you again soon!
Poor room with no view and noise
I have rented from RedWeek many times including previous stays at the Marriott Grande Ocean in HHI and had a good experience. The last stay was not a good experience. The room was on the 2nd floor with a poor view. The room was directly across from the elevator and the garbage receptable. Every time the elevator operated, we could hear the noise in the bedroom. Every time someone dumped their garbage, we heard that noise. My Marriott profile states I want a room on a high floor away from the elevator. That was not honored. Will think twice before using RedWeek again! Not what is expected from RedWeek.
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra RedWeek
Hi James, thank you for sharing your experience, and we’re sorry to hear this stay didn’t meet your expectations, especially given your previous positive experiences.
While RedWeek is able to verify key details such as unit size, view category, and resort amenities, the exact unit placement (including floor level or proximity to elevators and service areas) is assigned by the resort at check-in.
Guests are always welcome to include preferences, such as higher floors or quieter locations, and we do encourage owners to note these requests when possible. However, as with most resorts, these requests cannot be guaranteed and are fulfilled based on availability at the time of arrival.
We’re sorry this particular room placement detracted from your experience. Your feedback is valuable, and we’ll continue working to ensure expectations around room assignments are as clear as possible for future bookings.
I have been with Redweek for many years…
I have been with Redweek for many years and they provide easy access in making a selection or purchase. They can be trusted to make sure that your travel experience is 100 percent guaranteed from beginning to end. I gave them a 4 star rating because of an incident I experienced with a Marriott property. A lot of things have changed which is not a fault of Redweek . Customer service could use some improvement. Overall, I will always use Redweek when I travel!
2. april 2026
Svar fra RedWeek
Thank you for your thoughtful feedback and for being a longtime RedWeek user. We’re glad to hear you’ve found the platform easy to use and a trusted resource over the years.
We appreciate you sharing your experience regarding the Marriott property and your note about customer service. Feedback like this is important and helps us continue to improve. We’re grateful for your continued trust and are glad to hear you plan to keep using RedWeek for your travels!
Always a great experience!
We have used Redweek numerous times every year for our vacation. Great service and never any problems. I highly recommend Redweek
2. april 2026
Svar fra RedWeek
Thank you so much for your kind words! We’re thrilled to hear you’ve had consistently great experiences using RedWeek year after year. It’s wonderful to know our service has been reliable for your vacations. We truly appreciate your recommendation and look forward to helping you again!
Amazing Customer Service and follow up
Amazing customer service and attention to detail. Great training!
9. april 2026
Svar fra RedWeek
Thank you for your feedback! We’re so glad to hear you had an amazing experience with our customer service and follow-up. It’s great to know the attention to detail and training stood out to you. We truly appreciate your support and hope to assist you again soon!
Easy Holiday
Booking was easy. Check in was easy.
The accommodations are amazing! Will definitely use Red Week again!!
8. april 2026
Svar fra RedWeek
Thank you for your feedback! We’re so glad to hear your booking and check-in were easy and that you enjoyed the accommodations. We truly appreciate your support and look forward to helping you plan your next holiday!
Svar fra RedWeek
Thank you for your feedback! We’re glad to hear everything ultimately got completed, though we understand the delay in final confirmation and documents can be frustrating. We appreciate you sharing this and will continue working to improve our turnaround times. Thank you for choosing RedWeek!
Better than nothing
Redweek has become the dominant timeshare owner rental management website. From the perspective that there is more availability on this site and MOST transactions function smoothly, they are good. Also, their website is fairly easy to use, you just have to pay for a membership.
But most everything else is bad.
1) We used to only have to paybfor a membership, then we could rent out what we own, or rent from am owner. Now a renter has to ALSO pay an additional 9-10% commission for each rental AND eachbowner must pay $99 to $200 to list PLUS an additional fee when a rental is realized. Seriously?
2) For all these fees, Redweek claim they provide full service and verify the owner reservations, but four times now after paying to rent and also after sending them a preliminary message before agreeing to pay, they have cancelled the reservations because they weren't available, or admitted that the verified reservation was in fact incorrect. And when they do this, the only option is a full refund. That is no way to conduct business when you are the one making money and make mistakes. As a result, I do my best to rent elsewhere first when possible.
3) They used to contact owners when I offered to pay less. Now they send an email saying I will receive an additional email where I cannclick a link to then again submit my offer. Really? Two emails? And guess what? The email with the link never arrives. NEVER. I have to log into my account and view the Inbox there in order to see the message with the link. What an inconvenience.
4) All they will do is get the guest name added to the reservations. They won't help get any guest requests added even if this is allowed by the timeshare company, especially in the case of Marriott timeshares where Marriott sends an email 3 to 4 weeks in advance to the owners but not to the guests. Also in the case of Marriott, owners can now include the guest Bonvoy number in the reservation. This is especially helpful for guests. But RW has repeatedly failed to enable this and I have to separately call Marriott later.
9. april 2026
Smooth process with good communication…
Smooth process with good communication throughout.
2. april 2026
Svar fra RedWeek
Thank you for your feedback! We’re glad to hear the process was smooth and that communication was strong throughout. We appreciate you choosing RedWeek and hope to assist you again soon!
Quick and efficient transaction--just a…
Quick and efficient transaction--just a little expensive on the service fee but like the security that now all rentals are verified and protected.
9. april 2026
Svar fra RedWeek
Thank you for your feedback! We’re glad to hear you found the transaction quick and efficient and that the verification and protection added peace of mind. We appreciate your note regarding the service fee as well, and we’ll continue to review ways to provide strong value alongside a secure experience. Thank you for choosing RedWeek!
booking was fast and efficient
8. april 2026
Svar fra RedWeek
Thank you for your feedback! We’re glad to hear the booking process was fast and efficient. We appreciate you choosing RedWeek and hope to assist you again soon!
Great deal to a place we love
Great deal to a place we love. Easy to explore and navigate. Timely response from owner.
1. april 2026
Svar fra RedWeek
Thank you for your feedback! We’re glad to hear you found a great deal at a place you love and that the process was easy to navigate. It’s great to know the owner responded in a timely manner as well. We appreciate you choosing RedWeek and hope to assist you again soon!
Redweek was great to serve as a…
Redweek was great to serve as a go-between. I was able to place a "bid" on a property. I didn't realize this was possible. It worked out great.
1. april 2026
Svar fra RedWeek
Thank you for your feedback! We’re glad to hear the process worked well for you and that placing an offer on a property was a helpful feature. It’s great to know everything worked out smoothly. We appreciate you choosing RedWeek and hope to assist you again soon!
So far so good
So far so good. This is my first time using RedWeek. It did take less than 1 week to confirm my booking.
1. april 2026
Svar fra RedWeek
Thank you for your feedback! We’re glad to hear your first experience has been a positive one so far and that your booking was confirmed within a week. We appreciate you choosing RedWeek and hope to continue providing a great experience!
EXCELLENT COMMUNICATION!!!!!
EXCELLENT COMMUNICATION!!!!!
This is one of the few companies that is extremely organized and follows a system to make life easy for the owner. I can't wait to use them on the other end of their business and be the renter!!
Congrats for your well organized company, it's been a pleasure dealing with you.
15. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra RedWeek
Thank you so much for your enthusiastic feedback! We’re thrilled to hear you’ve had such a positive experience and that our communication and organization have made the process easy for you as an owner. We truly appreciate your kind words and look forward to working with you again, especially when you’re ready to book as a renter!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.