I have been with Redweek for many years and they provide easy access in making a selection or purchase. They can be trusted to make sure that your travel experience is 100 percent guaranteed from beg... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very simple and intuitive website to follow. Once we submitted our request, redweek kept me up to date with an email on status every day, which I found so helpful
Selskapet har svart
EXCELLENT COMMUNICATION!!!!! This is one of the few companies that is extremely organized and follows a system to make life easy for the owner. I can't wait to use them on the other end of their bu... Vis mer
Selskapet har svart
I booked a verified rental and Divi resorts confirms all steps needed . A very secure feeling. From check in at Divi dutch to checkout we had no problems great service and everything was perfect just... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
RedWeek is the largest, most reputable online timeshare marketplace with an audience of more than 2.6 million and an A+ Better Business Bureau rating. Timeshare owners and travelers alike come to RedWeek to read our exclusive resort ratings and reviews, access our detailed resort information, and of course browse the thousands of timeshare rental and resale postings or advertise their own timeshare for rent or sale.
Kontaktopplysninger
PO Box 992293, 96099, Redding, USA
- (866) 971-1737
- support@redweek.com
- www.redweek.com
4,5
Enestående
8k anmeldelser
Har svart på 78 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Incorrect booking
What went wrong? Where to start? I guess at the beginning. I put in a request for a 1br condo from March 14 to March 21, before I could get confirmation I received a flashing message that it had already been rented. So I chose a 2br bedroom condo starting one day earlier on March 13 to March 20, it's a great condo. Sitting in it right now. Between then and now I got emails confirming my studio condo rental starting on, I think March 4. I immediately contacted the contact number you gave me which was the owner. The names and credit card number were not mine. We got that straightened out after a few emails with her and Redweek. No big deal, got a confirmation number from you for this real nice condo I'm sitting in. The real PROBLEM is when I checked in about an hour ago, I was informed that I had not only rented this one but also a 1br for the same dates. I do not what is going with you guys but something is screwed up in your system. Now I'm on a dream vacation worried, concerned, and frustrated. If you check the emails between me and you, you will be able to verify what I have written. There is absolutely no way I would have rented 2 condos for my lady and I for the same week.
13. mars 2026
Svar fra RedWeek
Thank you for taking the time to share your experience, and I’m really sorry to hear about the confusion you encountered, especially at the start of what should be a relaxing vacation.
We do want to clarify how our process works, as this situation understandably caused concern. We only show and facilitate one rental booking per confirmed reservation. Based on what you’ve described, it appears the owner may have had another reservation in the resort system that was mistakenly associated or overlapping with your stay. Unfortunately, that portion is managed directly through the resort and/or the owner’s internal bookings, and is not something we have visibility into or control over on our end.
We’re glad to hear that your confirmed 2-bedroom condo is correct and that you’re currently settled in and enjoying the unit. We also appreciate your patience in working through the earlier email mix-up with the owner, those kinds of errors, while rare, can happen when multiple reservations are being simultaneously by the owner.
If there is anything still unresolved regarding the additional reservation showing at check-in, we recommend continuing to work directly with the resort front desk, as they will have the ability to review and correct any duplicate or incorrect reservations in their system. Of course, if you need help reconnecting or documenting your confirmed reservation, we’re here to assist.
We truly appreciate your understanding and hope the rest of your vacation is smooth and enjoyable.
It took me almost 3 weeks to get final confirmation on booking request
It took me almost 3 weeks and I had to involve owner, resort personnel daily and call redweek representative to get final confirmation of my booking request. Something is going wrong, looks like disconnection between all parties.
4. mars 2026
Svar fra RedWeek
Hi Rimma,
Thank you for your feedback, we’re very sorry for the frustration you experienced during the confirmation process.
In some cases, especially with smaller resorts, confirmations can take longer than expected. These properties often have limited staff and more manual reservation systems, which can slow down communication between the resort, the owner, and our platform. While we do our best to help facilitate the process, final confirmation depends on coordination across all parties.
We understand that the back-and-forth you described is not ideal, and we truly appreciate your persistence in working through it. Your experience highlights how important timely communication is, and we’re continuously working to improve coordination wherever possible.
Thank you again for your patience, and we hope you were able to enjoy your stay once everything was confirmed.
Terrible experience
Terrible experience. After someone accepts offer to rent our timeshare. I sent all information on our time share, called timeshare and had name changed and still having issues. I have spent nearly 5 hours between phone calls and emails and it is still not resolved (even though the name on reservation has been changed and sent to Redweek and the Renter). Will not use Redweek again.
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra RedWeek
Hi Rimma,
Thank you for your feedback, we’re very sorry for the frustration you experienced during the confirmation process.
In some cases, especially with smaller resorts, confirmations can take longer than expected. These properties often have limited staff and more manual reservation systems, which can slow down communication between the resort, the owner, and our platform. While we do our best to help facilitate the process, final confirmation depends on coordination across all parties.
We understand that the back-and-forth you described is not ideal, and we truly appreciate your persistence in working through it. Your experience highlights how important timely communication is, and we’re continuously working to improve coordination wherever possible.
Thank you again for your patience, and we hope you were able to enjoy your stay once everything was confirmed.
We were able to find a place a few…
We were able to find a place a few weeks before we wanted to go.
18. februar 2026
Svar fra RedWeek
Thank you for your review! We’re glad you were able to find a place on short notice and make your plans work. Making last-minute bookings simple and convenient is exactly what we aim for. We appreciate your feedback and hope your stay was wonderful!
RedWeek made renting easy
RedWeek made renting easy. Being RedWeek verified ensures a seamless rental transaction.
5. mars 2026
Svar fra RedWeek
Thank you for your feedback! We’re glad to hear that RedWeek made renting easy and that our verification process helped ensure a seamless transaction. Providing a safe and smooth experience for our users is very important to us. We appreciate your review and look forward to helping with your next rental!
Spring Break in Beaver Creek for $90 a…
Spring Break in Beaver Creek for $90 a night. You have to be kidding.
26. februar 2026
Svar fra RedWeek
Thank you for sharing your experience! We’re thrilled you found such an amazing deal in Beaver Creek and that it made your spring break so memorable. We hope your next trip is just as incredible.
The person less way of submitting and…
The personless way of submitting an offer was a dud. I am not sure it even went through. Also, got little help from the agent I spoke with. We have been using Redweek two or three times s year for the past five years but since the change in ownership I'm actively looking for other ways to rent vacation rentals.
25. februar 2026
Svar fra RedWeek
Hi Jenny,
Thank you for your continued loyalty over the past several years, we truly appreciate it, and we’re sorry to hear this recent experience left you feeling uncertain.
We’d like to clarify that the ownership change you mentioned doesn’t impact how offers are processed on our platform. Our system for submitting offers is being streamlined to ensure they are delivered to owners as quickly and efficiently as possible, even though the process may feel less personal than before.
That said, we understand how important it is to feel confident that your offer was received and being handled properly. Your feedback about the experience, and the support you received, is important, and we’ll be sure to share it with our team as we continue improving both communication and service.
If you’re ever unsure about the status of an offer, our support team is always happy to confirm details and provide updates. We’d love the opportunity to regain your confidence and continue being part of your vacation planning.
Easy to use computer program
4. mars 2026
Svar fra RedWeek
Thank you for your feedback! We’re glad to hear that you found our platform easy to use. Making the booking process simple and user-friendly is exactly what we aim for. We appreciate your review and look forward to assisting with your next stay!
very easy to use and trustworthy
22. februar 2026
Svar fra RedWeek
Thank you for your review! We’re glad to hear you found RedWeek both easy to use and trustworthy. Providing a reliable and simple experience is exactly what we aim for. We appreciate your feedback and look forward to helping with your future bookings!
Good Comminucation
We received communications within the estimated time line that was given when we requested our rental. Within about 48 hours we had our request approved are SO excited about our upcoming travel date.
1. mars 2026
Svar fra RedWeek
Thank you for sharing your experience! We’re thrilled to hear that communication was timely and your rental request was approved so quickly. It’s great to know you’re excited about your upcoming trip! We appreciate your feedback and look forward to helping make your travel seamless and enjoyable.
You are very reliable.
You are very reliable.
You attract an excellent number of renters.
Your fees are reasonable.
Your accounting makes collections and payments timely.
28. februar 2026
Svar fra RedWeek
Thank you for your detailed feedback. We’re glad to hear you find RedWeek reliable, appreciate the number of renters, and value our reasonable fees and timely accounting. Your support and trust mean a lot, and we look forward to continuing to provide a great experience.
Svar fra RedWeek
Thanks for the great feedback! We're so glad to hear your experience was smooth and seamless. We appreciate you choosing RedWeek. 😊
Svar fra RedWeek
Thank you for your review! We’re glad to hear the process was easy and that your in-law recommended RedWeek. We appreciate you giving us a try and hope you have an amazing trip to Aruba! 🌴
Svar fra RedWeek
Thank you for the great review! We're glad to hear that booking, verifying, and enjoying your stay was easy. We appreciate you choosing RedWeek and look forward to helping with your future vacations! 😊
Svar fra RedWeek
Thank you for your kind review! We're so glad to hear that you found everyone professional and nice. We truly appreciate your feedback and thank you for choosing RedWeek!
Great prices and great properties
These are great prices for 1 week stays in any location.
28. februar 2026
Svar fra RedWeek
Thank you for your review! We're glad to hear you’re enjoying the great prices and variety of properties available for week-long stays. We appreciate you choosing RedWeek! 😊
The experience was easy but I would…
The experience was easy but I would like a number to talk to a live agent- I am old school
28. februar 2026
Svar fra RedWeek
Thank you for your feedback! We're glad to hear the process was easy for you. We understand that some members prefer speaking with a live agent, and we appreciate you sharing that perspective. Your input helps us continue improving the experience for everyone at RedWeek.
I was a little nervous using red week…
I was a little nervous using red week for the 1st time but they had great communication throughout the whole process and the resort stay was perfect! Thank you!
21. februar 2026
Svar fra RedWeek
Thank you for sharing your experience. We're glad our team’s communication helped make your first time using RedWeek a positive one, and it's wonderful to hear that your resort stay was perfect. We appreciate you choosing RedWeek and hope to assist you with many more great vacations in the future.
Svar fra RedWeek
Thank you for your review! We're glad to hear that you found the communication great and the booking process easy. We appreciate you choosing RedWeek.
Great communication
Great communication! In my search for a vacation rental to the final details in booking, Redweek answered all my questions and concerns promptly and professionally. I will use them again!
21. februar 2026
Svar fra RedWeek
Thank you so much for your review. We’re thrilled to hear that our team was able to address all your questions and concerns promptly and professionally throughout your booking. We truly appreciate your trust in RedWeek and look forward to helping you with many more vacations in the future.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.