Redring Anmeldelser 

Our Reditap has stopped heating up light on but not heating.
If your unit is out of warranty then basically you're on your own, ours has failed to heat up, I contacted customer (NO) Support and was told its out of warranty so they won't send out or let me pay for an engineer. Stay away from this company at all costs.

4 years ago I had my kitchen refitted and thought a boiling water tap was a must, so included it.
I would not do so again, it was noisy, spluttered water, not boiling and using electricity unnecessarily.
4 years on the last 3 months or so it has leaked, drip to start with getting worse. Plumber ordered 2 spare parts (£66). Fitted and then found the tank itself had gone.
I am not throwing away more money on this vastly expensive poor piece of equipment.
A new tap is on its way and a new stylish £30 kettle arrived. Sometimes the old way is the best.
I would only be tempted again with a guarantee that reflected the massive investment in such hardware, including the labour. Otherwise no thank you, just not worth it

I have a new electric shower just under two months old. The shower continually drips after use. I called the company and they have said they can ask an engineer to attend but, there is a potential call out fee of £120 (Inc vat).
The product only cost £99...

Basically the guarantee is pointless as the potential costs are greater than the initial cost.

I might as well buy a new product

Installed two off Redring water heaters. There's been a couple of faults with both. Biggest issue is getting engineer to site. The engineer will call with no caller ID and then wont leave a phone number to call back. that's now twice they have done this because the engineer cant locate the site, although they did manage to find it in September. The fault has been reported 6 weeks ago . the service side is shocking. Certainly wont be recommending Redring to any of my other customers. Should have stuck with Zip Boilers.

First tap installed December 2019, failed after 6 months to be fair they did send a new one. Second lasted slightly longer again they sent replacement saying it was the last one. Third has stopped working now. I would be disappointed if the first one had only lasted 2 years so having had 3 stop working in that time I will be buying a kettle for £20.very disappointed

The Redring Reditap boiler tank to support the boiling water tap is so poor it’s unbelievable!
Boiler tap installed Aug 2019, 1st tank failed July 2020, replacement finally sourced & installed Sept 2020 & this 2nd tank has failed in Jan 2022, 16 months after initial installation!!! Replacement cost of tank alone is £300+

Poor quality. Needs a lot of maintenance when used in hard water area (even with a water softener cartridge installed on the inlet) . The spare parts are usually on backnorder and are extortionate (and I mean extortionate). I recently had to buy a new overflow valve. Over £50 for a couple of bits of plastic. The tank seal has just gone, so I'd better take out a new mortgage to pay for that.

The only positive is the customer service department. They quickly diagnose your problem and can give you the right part number and where to order it from. They would be good, though. I'm sure they have had a lot of practice.

Shower valve failed out of warranty, called the helpline and a very helpful lady (Natasha) confirmed the diagnosis, identified the part and now it is on its way! It took all of eight minutes.

The measure of a business is mostly about how it performs when something goes wrong.
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Update: New part arrived a few days later, quickly fitted and now we smell nice again!

Redring reditap 3in1 purchased in 2017 water unit failed in 2019 contacted company unhelpful and no spare water unit so whole thing needs replacing tap and all wasted 500.00 pound cost so please beware as no support from company at all so shop else where and buy a better product