Ordered 2 pairs of leggings which unfortunately didn’t fit well, after exchanging for a different size, I still wasn’t happy with them which is such a shame as I’ve heard great things about them! But... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Always been happy with all of my orders from reasn but had noticed one of my leggings had developed a hole after not having purchased that long ago and washed/dried as instructed. So i contacted custo... Vis mer
I have been ordering from reasn from the very first launch. I try and buy something everything collection as I love their items and really believe in the as a brand. Any small issues iv had have been... Vis mer
The crop top sports bra really got me interested in the brand. I ordered one, along with the new brown and pink knitted sweater (which is beyond epic!!) I paid for next day delivery but sadly my orde... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Corinne 5* service
Corinne went above and beyond for me and gave me great service
Was able to resolve my query in a quick turnaround with a positive outcome
Thank you for your help
Prompt response to my query.
Prompt response to my query.
Issue resolved satisfactorily.
Excellent experience
I love the brand but I did have a…
I love the brand but I did have a problem with one of my items, which I was gutted about. However the aftercare was fantastic. Corinne was great and got the problem sorted out for me. Great customer service.
I emailed as the leggings I’d bought…
I emailed as the leggings I’d bought were faulty, a lovely customer service rep named Mercie contacted me really quickly & resolved the issue, thank you so much!
Very helpful with an issue I had with…
Very helpful with an issue I had with my order! Mirsie helped me all the way !
I have ordered a few times and contact…
I have ordered a few times and contact customer service once. The products are amazing quality! And the customer service is 10/10! I emailed at 7pm and expected a response within 24 hours, I heard back from Star by 9pm the same day!
Great customer service from star
Great customer service from star. Issue resolved quickly and smoothly.
I'm not sure Pierre designed these…
I'm not sure Pierre designed these outfits for us mature ladies, but here I am wearing my new trousers, fitted tshirt and beautiful lemon hoodie for a cheeky Monday trip to Pisa. So comfortable and smart casual. So unfortunately Pierre I will be ordering more items, sorry... lol 😆
Corinne was incredibly helpful when I…
Corinne was incredibly helpful when I had a problem with my order, she issued a replacement and it came the next day - thank you so much!
5 star brand and 5 star customer service💛
I have 5 of the Reasn hoodies in different colours (if I like something in one colour, I need it in every colour available!). The quality of their products are incredible, and the brand has quickly become my go to place to shop for my staple items to add to my wardrobe! Corinne from the customer care team went above and beyond to get a replacement hoodie sent out to me within a couple days of me raising an enquiry! 5 star brand and 5 star customer service💛
Had an issue with my order number and…
Had an issue with my order number and return, emailed Reasn and sent them a DM on Instagram and had a reply from Star. She was very helpful and friendly- just what you want from customer services. My issue was resolved in no time. Love the product, quality is fab and it’s a bonus they do shorter leg lengths!
Worst customer service i’ve ever experienced
I ordered over a month ago and I still havent received my order.
The customer service is basically non existent. They give you a pointless answers and over all don’t care about you. I placed the order 17.03 and the next day i got an email that my order is on the way. I checked the tracking number everyday and there were no updates until 15.04 when i bombarded them with emails. In the last email they said that they will contact me as soon as they know something. Its been 2 days since that and I saw the shipping update myself… *Also they lied in their email that they sent the package out even though in the tracking it only said that the package is in the senders warehouse.
Ordered a hoodie and when it arrived it…
Ordered a hoodie and when it arrived it had a small hole in the sleeve. I got in touch with customer service and Corinne was super helpful! She instantly sent a replacement hoodie out which arrived within 2 days.
Ordered 3 items in Petite Range
Ordered 3 items in Petite Range, absolutely gorgeous quality but just too short for me (my error). Missed the return window as delivered when I was on holiday but Corinne in customer service was so helpful in getting resolved. Will be ordering again once longer length back in stock x
Absolutely love their flared leggings
Absolutely love their flared leggings, I don’t think I’ll ever buy from anyone else now! Ordered the newly released hoodie from their spring launch and had a minor issue, but messaged their Instagram and Corinne sorted it out very quickly. Will certainly be making more orders in the future x
I emailed with a query and Star was so…
I emailed with a query and Star was so helpful and quick to response. She resolved my issue in just 1 email and I'll be shopping with Reasn again because of this🥰
I have just bought the pale blue…
I have just bought the pale blue woollen trousers and matching jacket. The quality is fantastic. Lovely zip on the top, side pockets on the trousers. The fabric is amazingly soft and so comfortable. I was so impressed with the two items that I messaged customer services to say so. I love the fact that I could buy the pieces in different sizes because I need a small for the bottoms and larger top, they fit perfectly. I also went for petite in the bottoms as I am 5ft3.5. I have been complimented 6 times during wearing them.within 2 days and have been asked the details of where to buy them. Willingly given, helping smaller independent brands is great.
Highly recommend this company.
Just chef kiss 💋
I absolutely Love everything about Reasn!
The clothes,quality,sizing...just amazing!!
Everything I ordered was just chef kiss, the sizing is generous, which is great as I'm a plus size, they fitted perfectly. So well done on that alone, not everyone gets it right. I have received so many compliments when wearing Reasn, it certainly makes a girl feel good. Thanks guys 🤗
I absolutely LOVE LOVE LOVE Reasn!
I absolutely LOVE LOVE LOVE Reasn!
The clothes, the quality- its all amazing!!
The team are also amazing, especially Corinne in customer service. She is fantastic, so helpful, polite and helps deal with any issues immediately.
Thankyou all x
The best customer service I have ever…
The best customer service I have ever experienced! Definitely can recommend 100% if you have a problem! :) thank you again
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








