Ordered 2 pairs of leggings which unfortunately didn’t fit well, after exchanging for a different size, I still wasn’t happy with them which is such a shame as I’ve heard great things about them! But... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Always been happy with all of my orders from reasn but had noticed one of my leggings had developed a hole after not having purchased that long ago and washed/dried as instructed. So i contacted custo... Vis mer
I have been ordering from reasn from the very first launch. I try and buy something everything collection as I love their items and really believe in the as a brand. Any small issues iv had have been... Vis mer
The crop top sports bra really got me interested in the brand. I ordered one, along with the new brown and pink knitted sweater (which is beyond epic!!) I paid for next day delivery but sadly my orde... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Disappointed…..
Very disappointed T.shirt material not very good quality for the cost, had to return where a further £6.99 was deducted, so not only paying for returns also £2.99 admin fee!! Definitely won’t be purchasing again.
Received wrong size trousers
Ordered some trousers on the launch day , unfortunately received the wrong size and knew they’d sold out immediately so wouldn’t be able to get correct size.
Tried to sort out the return on the website but no easy way to do this and get a return paid for postage label. I messaged Reasn on social media and filled out the online form. This was on a Thursday and it said customer services would reply within 24 hrs. Eventually got a reply on the following Monday night asking for pictures of the wrong item. Immediately sent these back, by the Wed still had not heard any more. Was going away on hols for 2 weeks that weekend so wanted to get sorted before I ran out of time to do the return. Had to chase again. Eventually Corinne got involved & sorted out the return postage label and refund for me and was very helpful.
It was just a lot of hassle and chasing initially for something that was Reasn’s error. It has put me off a bit shopping there again
Amazing customer service
Amazing customer service, delivery and quality of clothing is amazing !!
Good customer service
Had an issue with the quality of the tracksuit I ordered so I emailed the customer service with some photos. Corinne responded promptly and was amazing! Really helpful.. thank you Corinne!
Absolutely love this brand
Absolutely love this brand! Yesterday they launched their spring collection and I was signed up for early access. Looked for a particular item and couldn’t see it. Think there were a lot of people on the website so when using the search function results weren’t loading properly.
I messaged the company on instagram and Corine replied! First of all can we just take a moment to take in that a company the size of Reasn actually has someone monitoring messages and replying to them, and not only that they’re replying to them within hours and you’re not being left days waiting to see if someone sees the message or not.
Corine was so helpful she sent me the link for the item I wanted to buy. Managed to order everything I wanted in the early access before general sale.
Very very impressed with the immediate reply to instagram messages and thank you for all the help you provided Corine x
Can't find a single fault!
I have made several orders with Reasn and I'm part of there rewards program. I absolutely can not fault them. Everything has been perfect and the items I have returned have been down to personal choice not because anything was wrong with them. I used the credit back to Reasn account but was struggling to find the funds on my account. A quick message via Instagram and Corinne was super quick to respond and resolve the issue for me. Very impressed with the response time and she was lovely.
Thank you so much to all the team!
Clothing quality is so good for the…
Clothing quality is so good for the price you’re paying, there pieces are timeless! I love how size inclusive this brand is and also their customer service is really good and friendly! Will continue to order from this brand 🤍
I had a very minor issue with my order…
I had a very minor issue with my order which was resolved very quickly and the service from Corinne was fantastic. Amazing brand and really recommend them, half of my wardrobe is from reasn ❤️
Amazing brand and amazing customer…
Amazing brand and amazing customer service! I dealt with Corinne in Customer Service who was so lovely and dealt with my matter swiftly and went above and beyond to help! Can’t recommend enough!
Great Customer Service
I order a top from Reasn but I received a jacket instead.
I contacted Reasn and Corinne come back to me in 24 hours and arranged a free return for the incorrect item and the correct item sent on next day delivery.
I have ordered a few thing from Reasn and never been disappointed.
Perfect Perfect perfect
Just wanted to say I’ve been wearing the HIGH WAIST WIDE LEG JOGGERS - ESPRESSO for two weeks now and I can’t explain how confident they make a plus sized tall girl feel. Thank you thank you thank you! 11/10!
My husband said I need to purchase every pair that gets released!
Reasn
I really like reasn.
The inclusive sizing,quality of the products-definitely worth the money.
Customer service until this occasion had always been good
However,last week I ordered a matching hoodie and tracksuit bottoms.
They arrived quickly snd I opened them the next day-only to find only the hoodie in the parcel.
So I emailed them several times. Eventually someone replied and asked for my delivery address and they would get back to me
Except they didn’t.
I also tried to DM on Instagram and got the same sort of message-they still haven’t got back to me.
I’ve bought several items from them in the past and would have bought from them again but probably not again.
They seem to have expanded and often have new items being released
I wouldn’t buy again unless they actually sort this out
I’ve been a fan of Reasn for many…
I’ve been a fan of Reasn for many months and have purchased from them several times as I really believe in the ethos and the innovative designs and absolute value for money. Great service great delivery great price!
On my last order, I had a slight issue. I emailed them immediately and it was resolved than 24 hours really cannot recommend a particular agent I dealt with called Corrine. She was so helpful.
Highly recommend!
Fab after sales service
I had an issue with a return, and Corrinne responded so fast and was so helpful! Just wanted to thank you, as it turned a problem into a really positive experience! I hope Corrinne gets the recognition as she was genuinely a pleasure to deal with!
I recently bought a number of items…
I recently bought a number of items from Reasn. Their customer service is outstanding, Corinne couldn’t have been more helpful. I would buy again from this company as they are seamless to order/return from.
Really good quality clothes and the…
Really good quality clothes and the customer service is impeccable!
Corrine was extremely helpful when i explain an issue with an order . I wouldn't hesitate to order again
First time ordering and I did have to…
First time ordering and I did have to return my order as wasn't sure on sizing, couple items to big and the other had a hole in the leggings, I selected the option to have the money credited to my account.. I then wanted to make use of the 20% they had on the website at the time so placed another order without waiting...i emailed customer service to ask about changing the refund to my account instead on this occasion and the lovely Corinne helped and sorted this issue for me. would recommend this brand 😊
Couldn't recommend this brand enough!
Couldn't recommend this brand enough! I've purchased so many items from this brand, leggings, hoodies, tops, and they've all been incredible quality. I had a slight issue with stitching in a pair of my leggings, but I messaged Customer Services and Corinne was quick to get it all resolved for me!
I would not order from Reasn again
I would not order from Reasn again - I ordered a tracksuit, unfortunately it was too long I have returned and my refund has still not been processed via Klarna. I have emailed their customer service team x3 times and no response - very disappointed
I have to say reasn clothing has…
I have to say reasn clothing has changed my life. I’m more confident and outgoing wearing the brand because it is so flattering, no matter your body shape! Everything about the company from top to bottom has been thought out well and executed with perfection! Looking forward to many more purchases!
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