Ordered 2 pairs of leggings which unfortunately didn’t fit well, after exchanging for a different size, I still wasn’t happy with them which is such a shame as I’ve heard great things about them! But... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Always been happy with all of my orders from reasn but had noticed one of my leggings had developed a hole after not having purchased that long ago and washed/dried as instructed. So i contacted custo... Vis mer
I have been ordering from reasn from the very first launch. I try and buy something everything collection as I love their items and really believe in the as a brand. Any small issues iv had have been... Vis mer
The crop top sports bra really got me interested in the brand. I ordered one, along with the new brown and pink knitted sweater (which is beyond epic!!) I paid for next day delivery but sadly my orde... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
A had an issue with an order I was…
A had an issue with an order I was dealing with Corinne and they could not of been more helpful. Fantastic customer service.
Unbeatable customer care
I have shopped with Reasn from the start and love their clothing. Quality is second to none. I've got used to their sizing as a lot tend to be 'oversized' and can usually size down.
Just this last week I needed to contact customer care about a return (48hr tracked) that has been in transit for over a week. Mirsie has been fantastic, once I gave the info required, she processed my refund straight away, no quibble. Unbeatable customer service!
Absolutely amazing brand
Absolutely amazing brand! I've loved everything I've ordered and the quality is amazing. I had one slight problem with an order and spoke to Star who was so helpful and got the issue resolved straight away!
As a regular customer I buy often and…
As a regular customer, I can say the clothes are amazing. I had issue with sizing on an order and contacted customer service and Star was amazing, she was so helpful and sorted the issue for me. Reasn is honourable with great customer service as well as the clothes being fantastic quality. Thank you, highly recommend.
I had a problem with my recent order…
I had a problem with my recent order and the customer service I received from Corinne was fantastic, she was quick to respond and extremely helpful!
Won’t put me off from continuing to order from here
Great customer care from Corinne
Great customer care from Corinne. I had an issue with my delivery and she sorted it quickly and was super helpful.
Really impressed with the customer…
Really impressed with the customer service I received. I recently opened my parcel and noticed a small issue with the item, so I contacted customer services. The response was incredibly quick and Corinne was so helpful and friendly.
A replacement was arranged and sent out really quickly and the issue was resolved with absolutely no fuss. I really appreciated how responsive and helpful she was throughout.
Things can happen, but it’s how a company handles them that really matters and I couldn’t fault the service I received. A really positive experience :)
First Order - love love love
Placed my first order last week and it was delivered really quickly. Absolutely in love with the items I bought. The quality, feel and fit are all on point. I will definitely be ordering again 😍
Excellent customer service
Excellent customer service, easy to get in touch with, nothing is to much trouble for Corrine who is very helpful and reply’s in a timely manner
Thank you Corrine
Customer service were really helpful…
Customer service were really helpful and quick to respond when there was a delay with a return.
Love the quality of the products.
Corinne has been excellent
Corinne has been excellent a credit to the company, superb customer service, fast delivery and very well packaged. I ordered the tracksuit set in black lovely item super quality and I will be ordering the brown set. Highly recommend 😊
I love this company however I had an…
I love this company however I had an issue with an order and delivery, I had the absolute pleasure of dealing with Corrine who was just amazing from the first point of contact 🙂
Poor quality and cut
I seldom leave a bad review. However I feel making people aware so they don’t end up paying more is important to me. Firstly. The quality of the pants and the cut were really poor.
I contacted customer service who responded after 24hrs they were helpful. However. When you need to return x2 items you can’t do it individually (I couldn’t see a way how to ) so ended up going through the process x2 they also take postage and apply taxes to your refund. They do offer a store credit but I felt the clothing is of low quality and not cut right so didn’t want to purchase again. I feel as this company is owned by an influencer who promote clothes. It falls flat. Also to not address people who leave a negative review is bad too. Maybe listen to what’s being said and improve the cut and quality also the refund process.
Excellent customer service
First time purchasing with Reasn!
The customer service that Corinne gave me was amazing!!! How quick the responses were and how she dealt with my query was excellent.
Also very impressed with the quick delivery - have yet to try my items but I’m very excited to start my capsule autumn/winter wardrobe with Reasn.
Great company & great service
Love so many of the clothes & especially that they so tall options in all trousers. Feedback is taken on board & customer service is exceptional. Recently had a small issue crop up with an item, Corinne in customer service was great, was offered a refund/exchange which I hadn’t asked for and it was on my doorstep less than 24 hours later!!
Corinne was so helpful after I had to…
Corinne was so helpful after I had to email in regarding my Soft Touch Every Day Trousers. She dealt with my email and sorted the issue out straight away for me. Great customer service. Thank you so much x
Had an issue with an item I received…
Had an issue with an item I received and Corinne from the Reasn Customer Care team was amazing in how she handled this. I was already impressed with the quality of the Reasn products but now I am an even bigger fan of their brand.
Corrine from customer service 😍
Corrine was very helpful sending me a discount code which i never received when i signed up ,,,,products are great that ive done another order 🥰
Great items and service!
Received my set really quickly! Material, colour and fit is amazing. I had a slight quality fault with the item after just a couple of hours of wear so contacted customer services, where I was immediately helped by corinne.
My feedback was appreciated, dealt with in an appropriate manner, and passed onto the relevant people. Great customer service!
Had to contact customer services as an…
Had to contact customer services as an item was delivered faulty. Replied straight away with decent solutions offered, girls who dealt with me were fantastic and this is the sort of service that would make me actually take the time to write a review and recommend to friends! Thank you!
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