I LOVE The Real Flower Company! Whenever I want to give someone a WOW gift I send a bouquet from them - nothing beats the sight of a beautiful arrangement of quality flowers, unless it's the scent... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The experience of ordering and getting them and being updated about delivery was great. The flowers that came made my girlfriend smile and they looked beautiful. Only negative is we have had them f... Vis mer
Well done on customer service – I had an order for the next day delivery and Royal Mail did not deliver it. I appreciate this situation could be out of control of the business who was sending goods. I... Vis mer
Here’s what I wrote in an email to you on 11th September: Dear Real Flower Company I ordered this September bouquet as a wedding anniversary present. Although it all arrived on time and I fo... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Award winning florists specialising in scent with Provenance as many of our flowers are grown specially for us by our grower farms www.realflowers.co.uk Our team of professional florists make bouquets and arrangements for delivery nationwide in the U...
Kontaktopplysninger
Cale Street 13, SW3 3QS, London, Storbritannia
- www.realflowers.co.uk
4,4
Enestående
240 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Your flowers are on display at Holy Trinity Church, Pwll in Carmarthenshire
These flowers are stunning and have taken pride of place in our little Church on the hill, overlooking the sea in Pwll, Carmarthenshire. The packaging is stunning and I am keeping all the lovely ribbons to repurpose!
We are so excited about using your flowers for our Church. Thank you. They are obviously grown with love.
21. august 2026
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Svar fra The Real Flower Company
Dear Sarah,
Thank you so much for such a beautiful review! We’re absolutely delighted to hear that our flowers have taken pride of place in your lovely church overlooking the sea. It sounds like a truly special setting for them, and we love that you’re keeping the ribbons to repurpose too!
It means so much to hear that you can feel the care and love that goes into growing our flowers.
Best wishes,
The Real Flower Co
Stunning flowers my friend was so…
Stunning flowers my friend was so delighted thank you
18. august 2026
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Svar fra The Real Flower Company
Hello, thank you so much for your lovely review! We’re delighted to hear that your friend was so pleased with her flowers.
Best wishes,
The Real Flower Co
I ordered some fresh rose petals to use…
I ordered some fresh rose petals to use as confetti at a wedding.
They were wonderful. They came beautifully packaged in a tasteful green hat box. They looked beautiful and the smell was amazing. There were plenty to share around and everyone loved them. Thank you so much.
16. august 2026
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Svar fra The Real Flower Company
Dear Lily,
Thank you so much for your wonderful review! We’re delighted that our rose petals were the perfect finishing touch for such a special occasion. It’s lovely to hear that they looked beautiful, smelled amazing and that there were plenty to go around.
Best wishes,
The Real Flower Co
Great service and flowers were amazing
Great service and flowers were amazing. All very easy to order, and delivered spot on time.
7. august 2026
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Svar fra The Real Flower Company
Dear Richard,
Thank you so much for your lovely review! We’re delighted to hear you were so pleased with the flowers and found the whole ordering and delivery process so easy. It’s wonderful to know everything arrived right on time!
Best wishes,
The Real Flower Co team
Fabulous natural flowers
Fabulous natural flowers, delivered carefully and on time.
7. august 2026
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Svar fra The Real Flower Company
Dear Cherry,
Thank you so much for your lovely review! We’re delighted to hear you enjoyed your flowers and that they arrived carefully and right on time. We really appreciate your kind words.
Best wishes,
The Real Flower Co team
beautiful flowers delivered on time
7. august 2026
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Svar fra The Real Flower Company
Hello, thanks so much for your review - it means a lot!
Best wishes,
The Real Flower Co team
Very short shelf life
I'm very disappointed having ordered a delivery for a friend on 31 July for delivery 1 August to find on arrival at her home on 3 August the very expensive bouquet was dead.
3. august 2026
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Svar fra The Real Flower Company
Dear Stephanie,
We’re so sorry to hear this and completely understand your disappointment, particularly when you’d chosen our flowers as a special gift. This certainly isn’t the condition we expect our flowers to arrive in, and we’d really like the opportunity to look into what happened.
Please do get in touch with our Customer Services team with your order details so we can investigate this for you and see how we can put things right.
Best wishes,
The Real Flower Co team
Absolutely gorgeous looking and…
Absolutely gorgeous looking and smelling bouquets. Delivery always on time and the customer service is very personal and friendly. My go-to for a special present.
31. juli 2026
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Svar fra The Real Flower Company
Hello, thank you so much for your lovely review!
We’re delighted to hear you’ve been so pleased with our flowers, delivery and customer service. It means so much to know we’re your go-to for a special gift, and we look forward to helping with many more!
Best wishes,
The Real Flower team
Disappointed Birthday Girl
I wish my friends would use local flower shops for an anniversary delivery. I have just received mine from the Real Flower company. 3 Dahlias. How much do these cost at present. Other stems already wilting. Sadly all these sort of companies spend the money on smart packaging instead of the actual flowers. The card was not enclosed so I had to enquire who was the kind sender. I will not be ordering myself.
24. juli 2026
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Svar fra The Real Flower Company
Dear Jean,
We’re very sorry to hear that your flowers arrived in a condition that left you disappointed, particularly for such a special occasion. This certainly isn’t the standard we expect from our flowers, and we’re also sorry that the card wasn’t included, meaning you didn’t know who had sent them.
We’d really appreciate the opportunity to look into this for you and make things right. Please could you contact our Customer Services team with your order details so we can investigate what happened and assist further.
Best wishes,
The Real Flower team
I placed an order
I placed an order, I received confirmation, I had a delivery date and time range.
The delivery was on time and on the right day
The item was as stated in the advert.
Bingo!!
"Thanks for it doing what it said on the tin"
17. juli 2026
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Svar fra The Real Flower Company
Dear David,
Thank you so much for your brilliant review! We’re so pleased everything arrived exactly as promised and that we delivered on every part of the experience. Sometimes, doing exactly what it says on the tin is what matters most!
Best wishes,
The Real Flower team
Swift from start to finish
Easy to order. Beautifully packaged. Lovely assortment of flowers.speedy delivery with convenient,small time frame.
14. juli 2026
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Svar fra The Real Flower Company
Dear Mrs Jackson,
Thank you so much for your lovely review! We’re delighted to hear you found the whole experience so easy and were pleased with the beautiful packaging, flower selection and speedy delivery.
We really appreciate your kind words!
Best wishes,
The Real Flower team
Delivered on time … flowers received in…
Delivered on time … flowers received in excellent condition despite the very hot temperatures and smell beautiful. My friend was over the moon to receive them … made her day thank you
15. juli 2026
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Svar fra The Real Flower Company
Dear Yvonne,
Thank you so much for your lovely review! We’re delighted to hear that the flowers arrived in perfect condition despite the warm weather, and that they made your friend’s day. It’s wonderful to know she loved them!
Best wishes,
The Real Flower Co team
Beautiful flowers and excellent service
10. juli 2026
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Svar fra The Real Flower Company
Dear Emma, thank you for your review.
We're delighted to hear you were pleased with both the flowers and the service you received.
We really appreciate your feedback and hope to welcome you back again soon.
Best wishes,
The Real Flower Co. team
Lovely flowers and great team
Firstly, the flowers turned up, and they were absolutely beautiful and were made all the better by the fact that we were on holiday when they were due to be delivered I asked whether they could be delayed a few days, and it seemed no problem at all to the team. What a great bunch
7. juli 2026
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Svar fra The Real Flower Company
Dear Richard,
Thank you for your lovely review. We're so pleased to hear your flowers arrived safely and that you were delighted with them. It's great to know we could help adjust your delivery date so your flowers arrived at a more convenient time. We'll be sure to pass your kind comments on to the team – we really appreciate your support and hope you enjoy your blooms.
Best wishes,
The Real Flower Co. team
A company that values nature and it’s customers
I’ve been a customer of the Real Flower Company for a couple of decades now. I wouldn’t choose anyone else, particularly for my Christmas flowers. Now, I have just signed up to their monthly Lore subscription, and am delighted. Their ethos of growing scented seasonal flowers that reflect the changing landscape, combined with their truly excellent customer service, means that I shall probably remain a customer for at least 2 more decades. Thank you
2. juli 2026
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Svar fra The Real Flower Company
Dear Kay,
Thank you so much for your wonderful review and for being such a loyal customer over the years. It means a great deal to us to know that you've chosen The Real Flower Company for so many special occasions, and we're delighted that you're now enjoying your LORE subscription too.
We're passionate about growing scented, seasonal flowers that reflect the beauty of each season, so it's lovely to hear that our ethos and service continue to resonate with you.
We truly appreciate your continued support and look forward to being part of your floral moments for many more years to come.
Best wishes,
The Real Flower Co. team
LORE flower subscription
I’m absolutely thrilled with my first LORE subscription, which arrived right on schedule today.
Where do I begin? From the beautifully thoughtful, eco-conscious packaging to the exquisite selection of flowers—roses, scabious, fragrant Attar of Roses, and aromatic herbs—every detail was a delight. The scent is simply captivating, and the harmonious palette of soft pinks, mauves, and blues is stunning.
The inclusion of the extra crop of roses was such a lovely bonus, and I really appreciated the additional stems.
I’ve always loved bouquets from The Real Flower Company, and this subscription has exceeded my expectations. It truly lives up to its name, delivering real flowers with all the natural beauty, fragrance, and charm of the countryside.
I couldn’t be happier!
4. juli 2026
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Svar fra The Real Flower Company
Hello, thank you so much for your wonderful review!
We're thrilled to hear how much you're enjoying your LORE subscription and that the flowers, fragrance and thoughtful packaging all made such a lovely impression. It’s wonderful to know you appreciated the seasonal selection and the extra rose stems too.
We created LORE to celebrate the beauty of naturally grown, scented flowers from the countryside, so it means a great deal to hear that it has exceeded your expectations.
We hope you continue to enjoy each delivery throughout the seasons.
Best wishes,
The Real Flower Co. team
Excellent all round
Delivery service.
Excellent quality.
Dealt with queries swiftly and accurately.
2. juli 2026
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Svar fra The Real Flower Company
Hello Mrs Helliwell,
Thank you for your kind review. We're delighted to hear you were pleased with the delivery, the quality of the flowers, and the service you received from our team.
We really appreciate your feedback and hope to welcome you back again soon.
Best wishes,
The Real Flower Co. team
Exceptional service and fantastic British produce
Exceptional service and fantastic product
3. juli 2026
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Svar fra The Real Flower Company
Dear Brian,
Thank you for your review. We're so pleased to hear you were happy with both the service and the flowers.
We really appreciate your support and hope to welcome you back again soon.
Best wishes,
The Real Flower Co. team
Bravo
Flowers offered provide excellent, attractive choices.
Flowers delivered have always been in perfect condition and their reality exceeded the on-line pictures.
Delivery instructions were followed.
Very satisfied recipient
30. juni 2026
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Svar fra The Real Flower Company
Dear John,
Thank you for your kind review. We're so pleased to hear the flowers arrived in perfect condition and lived up to – or even exceeded – your expectations.
It's also great to know the delivery instructions were followed and that the recipient was delighted. We really appreciate your feedback.
Best wishes,
The Real Flower Co. team
Dissapointed
I’ve had a number of deliveries for my own home and it’s been a little hit and miss, at times they have been stunning, however twice recently ive ordered hat box flowers as gifts, they arrived looking unopened but promising, only to be dead and brown the next day, disappointing, especially as gifts and not a cheap purchase
20. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Real Flower Company
Good morning,
Thank you for taking the time to leave your feedback.
We're very sorry to hear that your recent hat box orders didn't meet the standard you've come to expect from us, particularly as they were gifts. This is certainly not the experience we want our customers to have.
If you haven't already, please do get in touch with our Customer Service team with your order details so we can look into what happened and put things right.
We really appreciate your honest feedback and hope to have the opportunity to restore your confidence in us.
Best wishes,
The Real Flower Co. team
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