The Real Flower Company Anmeldelser 

240
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I LOVE The Real Flower Company! Whenever I want to give someone a WOW gift I send a bouquet from them - nothing beats the sight of a beautiful arrangement of quality flowers, unless it's the scent... Vis mer

Vurdert til 4 av 5 stjerner

The experience of ordering and getting them and being updated about delivery was great. The flowers that came made my girlfriend smile and they looked beautiful. Only negative is we have had them f... Vis mer

Vurdert til 5 av 5 stjerner

Well done on customer service – I had an order for the next day delivery and Royal Mail did not deliver it. I appreciate this situation could be out of control of the business who was sending goods. I... Vis mer

Vurdert til 3 av 5 stjerner

Here’s what I wrote in an email to you on 11th September: Dear Real Flower Company I ordered this September bouquet as a wedding anniversary present. Although it all arrived on time and I fo... Vis mer

Informasjon om virksomheten

  1. Bolig og hage

Opplysningene stammer fra ulike eksterne kilder

Award winning florists specialising in scent with Provenance as many of our flowers are grown specially for us by our grower farms www.realflowers.co.uk Our team of professional florists make bouquets and arrangements for delivery nationwide in the U...


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

240 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 90 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(240)

83 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I LOVE The Real Flower Company!

I LOVE The Real Flower Company!
Whenever I want to give someone a WOW gift I send a bouquet from them - nothing beats the sight of a beautiful arrangement of quality flowers, unless it's the scent that fills the room and follows you around the house. The scent is the magic.
Their customer service is personal and goes above and beyond - on the rare occasion I have a question or an issue I get a response from a real person quickly and they give thoughtful service rather than sticking to a standard process.
I recommend them to everyone.

13. oktober 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The flowers were beautiful

The flowers were beautiful and my Mum loved them. You could see that they were 'real' flowers, not hothouse flowers. They were beautifully packaged with a lovely card.

17. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Well done on customer service

Well done on customer service – I had an order for the next day delivery and Royal Mail did not deliver it. I appreciate this situation could be out of control of the business who was sending goods. I contacted Real Flower Company via WhatsApp and they did their best to send a new order instead with some extras.

18. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Nice flowers good ordering experience

The experience of ordering and getting them and being updated about delivery was great.
The flowers that came made my girlfriend smile and they looked beautiful.
Only negative is we have had them for about 2 days and they are already very shriveled, dropping and looking an the dead side.
This isn't on the company we are very aware flowers can last for ages or no time at all.

22. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Beautiful british grown flowers

I ordered a small Summer flower farm box for a friend - the flowers were absolutely stunning, beautiful display and they arrived on time and in good condition. Will not go anywhere else in future!

15. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Your boxed bouquet arrived as ordered

Your boxed bouquet arrived as ordered, the time informed and the delivery was good. It as a surprise present. The receivers said it smelt divine before opening the box...and the flowers were/are very fresh, thank you. A good delivery company is so important when people work long hours and dont have a safe place ( i e live in a block of flats). It was a very good experience and we will use you again, and again, and again....

12. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Here’s what I wrote in an email to you…

Here’s what I wrote in an email to you on 11th September:

Dear Real Flower Company

I ordered this September bouquet as a wedding anniversary present. Although it all arrived on time and I found the ordering process very straightforward, the bouquet itself is disappointing. The size, colours and mix is lovely, but the flowers themselves seem tired and not as fresh as they could be, especially the amaranthus, which is decidedly floppy. My wife was at home when the bouquet arrived in the morning, so it wasn’t sitting outside. And she followed your instructions about watering, cutting the stems etc to the letter. Is there anything I can do besides regularly refreshing the water and keeping them in a cool shady spot to perk up them up and make them last?!
Kind regards
James

10. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

So beautiful and fresh

My flowers arrived beautifully fresh and gorgeous and on time, they were in 3 bunches ready to go into the wonderful mini vases, I couldn’t be happier

3. september 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent personal service

Excellent personal service in placing an order for a special bouquet. The phone was answered swiftly and my question about what to order was discussed and help given to make the right choice. Website straightforward.
When they had a query about one of the items I had ordered I received a personal phone call and the minor problem was solved easily. A photo of my order was emailed to me so I could see exactly what my godmother was receiving.
Parcel tracked by Royal Mail successfully
My godmother was delighted with the fabulous bouquet sent to celebrate her 99th birthday!

28. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I am super grateful to the diligence…

I am super grateful to the diligence and professionalism of the team. The flowers are fresh and beautifully combined, what makes them unique and very special . The delivery was due time and flowers came in a superior condition. Appreciate a lot!

25. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Disappointed

Easy to order and looked forward to receiving my flowers which arrived the following day in a beautiful box. The flowers were limp when they arrived and I followed the instructions to revive them - cut the stems put them in water to allow them to have a good drink a but sadly they didn’t revive and still haven’t despite changing the water and adding feed. Very Disappointing.

23. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Real Flower Company

Svar fra The Real Flower Company

Dear Caroline,

We’re very sorry to hear that your flowers arrived limp and, despite following the care instructions, didn’t recover as expected. We completely understand how disappointing this must have been, especially after looking forward to receiving them.

This isn’t the quality we expect our flowers to arrive in, and we’d really like the opportunity to put this right. Please do contact our Customer Services team with your order details and, if possible, a photograph of the flowers so we can look into this for you.

Best wishes,
The Real Flower Co

Vurdert til 5 av 5 stjerner

Beautiful and fresh British flowers

Beautiful and fresh British flowers, delivered on time. Recipient thrilled. Great to support a good local business.

22. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Real Flower Company

Svar fra The Real Flower Company

Dear Elaine,

Thank you so much for your lovely review! We’re delighted to hear the flowers arrived fresh and on time, and that the recipient was thrilled with them. It means a lot to us as a local, family-run business to have your support.

Best wishes,
The Real Flower Co

Vurdert til 1 av 5 stjerner

flower arrive dead

I paid a lot for these flowers for a get well soon gift and they arrived completely dead and couldn’t be revived in water or with flower feed. After emailing images, I received no response from the company.

21. august 2026
Anmeldelse skrevet uten oppfordring
Logoen til The Real Flower Company

Svar fra The Real Flower Company

Dear Caitlin,

We’re so sorry to hear that your flowers arrived in this condition, particularly when they were intended as a thoughtful get-well gift. This certainly isn’t the standard we expect from our flowers.

We’re a small, family-run business and our Customer Services team is closed over the weekend, which is why we weren’t able to respond sooner. We have responded to your email first thing this morning and hope we can resolve this for you as quickly as possible.

Best wishes,
The Real Flower Co

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