Railbookers Anmeldelser 

Hilary Klein:

Was accurate, pleasant and professional. Great knowledge.

Jayne McLeod was our consultant in helping us plan our trip though Western Canada. We had a truly wonderful vacation and everything proceeded flawlessly. Jayne was very responsive to our several queries. Friendly AND Efficient. I'm not sure she ever actually sleeps!

Sarah H. was so efficient and kind with my inquiry for my upcoming booking
Thank you

Always a pleasure to deal with these folks.

Hillary was very helpful in changes needed.

A very good service, a very short wait before speaking to Hilary who was very efficient. She dealt with me very professionally.

We made contact to consider a holiday to Annecy, France, Claudio Marin was our contact. He did an excellent job, he listened to what we wanted, looked and offered a number of options and gave us exactly what we wanted. We have not had such excellent customer service for many years, we enjoyed the smiles and fun during the call, that made it so personal to us. Well done Claudio

As a travel advisor, having strong partners behind the scenes makes all the difference and Claudio Marin truly delivered.
He assisted me in booking an Italy rail journey for my clients and went above and beyond to find the best possible solutions. When we faced route challenges and timing adjustments, Claudio didn’t just provide standard options he actively searched for alternatives, optimised connections, and ensured everything aligned smoothly.
His knowledge of Italy’s rail system, responsiveness, and willingness to problem-solve made the entire process seamless. He understands that when we serve clients, details matter and he treated my clients’ trip with the same care and urgency as if it were his own.

Reliable. Resourceful. Professional.

If you’re a travel advisor looking for a dependable Railbooker partner for Italy, Claudio is someone you absolutely want on your team.

Grazie, Claudio! 🇮🇹✨

We needed a one day add on to our trip and Hilary was able to accommodate us quickly without issue. Hilary was very professional and ensured all needs/questions were looked after. Our vacation isn’t until June so I’ll have more to comment on at that time.

Exceptional service- professional , efficient, and truly respectful of my precious time. Everything was handled seamlessly, and the experience exceeded my expectations. I highly recommend and will fully utilize Hilary in the future.

Cyrus helped me book my clients a last minute trip well within their budget, he was very helpful and personal. Definitely will be using railbookers for future travel.

Hillary was great to work with-fast, efficient & knowledgeable.

Working w/ Don Rogers on a complicated tour w/ friends starting in London to Amsterdam..after a few days, clients wanted to divert and Don was soooo accomodating and was able to make both couples happy w/ 1 couple going to London, Ireland, Belgium to Amsterdam and the other couple London, Paris, Belgium to Amsterdam but making sure the 2 couples were able to see each other a few days! It was alot of work and back and forth but w/ no complaints from Don he made it happen!! Both couples are thrilled and as the travel agent, he made me look like a rockstar!! I will always use Don and the services of Railbookers when I need a European itinerary!!

Excellent Customer Service!
Raymond Howells provided outstanding service while assisting me with booking my trip to Switzerland. I shared a brief outline of what I was looking for, and he went above and beyond—enhancing my plans with his expert knowledge while still respecting my budget. His suggestions truly made sense as it was clear he knows the field extremely well. Raymond is a true asset. My trip will be this year and I will surely follow up with another review about my overall experience with the results of booking through Railbookers.

responsive. we sorted out the information needed
Courteous and knowledgeable

Cyrus is the best! Any time I have a question or need help putting together a trip, he's my first call. I really appreciate the level of effort and customer (travel agent!) service he provides; I feel like he goes above and beyond to make it work for my clients and makes it very easy to put things together properly! My clients needed specific room types and locations, and Cyrus was able to find the perfect properties with the right amenities quickly! Thank you Cyrus!

I had Kelli Lundquist as my Agent! I work for AAA. She was amazing and helped with everything I needed! She went above and beyond when no one else would. She is very experienced and knows the product very well!! Thanks so Much Kelli!! When you call to book make sure you ask FOR KELLI! She is my go-to agent for Amtrak!!!
PS. She does book packages also. She booked me a Hotel/Amtrak Package!!

Kelli did an amazing job answering my many questions and setting up a terrific trip for myself and 7 others to Italy. We are all very inexperienced with setting up this type of group trip, but Kelli patiently walked me through each step. We are looking forward to the trip, and feel confident that Kelli will be there to assist if we have any other questions.

Cyrus is always a great help. He is very attentive to my clients and their needs as well as very knowledgeable on the destinations. He always offers up great information and is very responsive

My experience with Cyrus Youngkin was amazing. He listened to my requests and made suggestions that change the trip for the better. Cyrus demonstrated great knowledge and was very efficient in the booking process. He had great patience with dealing with a complex situation. A great agent all-around.

It has been a pleasure working with Kelli on a multi-city pre-cruise itinerary through Europe, including Vienna, Salzburg, Zurich, and onward to our cruise embarkation in Basel. From start to finish, she handled all logistics with exceptional organization, responsiveness, and a consistently positive attitude.
Coordinating hotels, trains, transfers, and touring across multiple cities can be complex, but Kelli made the entire process feel smooth and well supported. She was always prompt, thorough, and thoughtful in her communication, which made a big difference when managing so many moving parts.
I truly appreciated her professionalism, attention to detail, and calm, can-do approach. It was a pleasure working with her, and I look forward to collaborating again in the future. Highly recommend.