Third time I've used this company for a trip abroad. Normally, car rental outlets try and sell you every type of excess insurance possible, but with Questor, you only need there policy to cover any un... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I received reminder to re new ,click button ,pay all done . I have no problem with that was great as I had forgotten . I di d e mail you after to point out that having clicked to renew I won't hav... Vis mer
Questor's Car Hire Excess Policy offers great coverage and is very flexible (eg the Dual Driver option). It is also very good value for money. Their online systems are very slick, making it easy for... Vis mer
We have had this excess cover for about eight years. Took a holiday off during covid but picked it back up again once restrictions were lifted. Had a couple or three of claims over this period. Nothin... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Questor Insurance we specialise in car hire excess insurance, giving you peace of mind when renting a vehicle. Our UK-based customer service team is happy to help with any queries, delivering unexpectedly personal service by phone, email or live chat. Although some providers may be a little cheaper, we believe the true value of insurance is proven at claim stage. Our simple online process makes submitting a claim fast and hassle-free, but there’s always someone to talk to should you need them. We pay over 95% of all claims presented and aim to settle your claim within a credit card cycle, and often much quicker. We’re proud of the excellent reviews our team consistently receives for their clear communication and regular updates. Transparency, reliability and great service are what set us apart. We’ve been in the business for over 18 years and customer care is at the heart of what we do. With Questor Insurance, you’re covered by a team that truly cares which is why thousands trust us to protect their car rental journeys worldwide.
Kontaktopplysninger
Third Floor Riverside House, 40-46 High Street, ME14 1JH, Maidstone, Storbritannia
- 0330 094 4330
- assistance@questor-insurance.co.uk
- www.questor-insurance.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very efficient
Very efficient. Great price despite not being able to honour a cheaper one because the contract had run out.
Great Cover, Great Price, Super Easy
I compared other car-hire excess insurers, and Questor came out on top. The cover was far more comprehensive, while the price was still genuinely competitive. Signing up online took minutes, and the full policy documents arrived almost instantly. Excellent value, quick and hassle-free. I would recommended.
Easy to arrange and simple to…
Easy to arrange and simple to understand. Hopefully I won’t need to use it but reassuring to have.
PURCHASING EASE REVIEW
I found the process of purchasing the insurance very easy, it was very clear what I was adding (or not) and the quote was very good, especially for a whole year multi trip policy and the UK rentals covered, too. However, I reserve judgement as, like all insurance companies, the proof is in the way they handle claims! My policy hasn't even started yet, so will reserve the right to edit, if I'm unfortunately forced to used it!
I’ve had a really positive experience…
I’ve had a really positive experience with Questor Insurance. The service was professional, friendly, and straightforward from start to finish. Everything was explained clearly, and the process was quick and hassle-free. I really appreciated the helpful and responsive customer service. I would definitely recommend Questor Insurance to anyone looking for reliable insurance and good customer support.
Easy to understand
Easy to understand, uncomplicated and better value than the hire company offered.
Good value and easy claims process
Good value and when I have had to claim has been straightforward - paperwork requirements clear and if you can provide them claim settled with no fuss.
Fair and Simple cover
Always a fair price and very simple to revie and purchase
A god send to avoid being ripped off by unscrupulous hire companies when collecting a hire car
Very easy and clear process with…
Very easy and clear process with clearly laid out details
I've used Questor for years and they…
I've used Questor for years and they have saved me hundreds of £££. They save me money each time I buy their insurance, because the price is substantially lower than the Hire company's. And when I did have to claim they handled everything simply, quickly, and courteously. As well as saving me over £600 for the claim (which this year would have been north of £2k). Questor is slick, effective, and saves you money. I just miss talking to their wonderful customer service people!
Easy to do and fair price
Reminders just when needed prior to…
Reminders just when needed prior to renewal which was seamless with all the documentation available on renewal.
Confidence in your cover at a fraction of the price
I have used third party insurance before and it gives me the comfort of knowing that the exact details of the contract and cover is definitive rather than an over the counter rushed explanation of what’s not covered etc by the car hire staff. This process gives me certainty as well as value for money and in the unforeseen event of any claim you are dealing with a uk company with uk legislation.
Easy to speak to a person and knew what they were talking about
Wonderful company in the fact that a person answered very quickly and seems to know what they’re talking about. Made the whole process very simple. Haven’t had to claim yet on anything so that might be a different story.
Easy process to sign up for excess…
Easy process to sign up for excess protection cover.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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