Third time I've used this company for a trip abroad. Normally, car rental outlets try and sell you every type of excess insurance possible, but with Questor, you only need there policy to cover any un... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I received reminder to re new ,click button ,pay all done . I have no problem with that was great as I had forgotten . I di d e mail you after to point out that having clicked to renew I won't hav... Vis mer
We have had this excess cover for about eight years. Took a holiday off during covid but picked it back up again once restrictions were lifted. Had a couple or three of claims over this period. Nothin... Vis mer
Questor's Car Hire Excess Policy offers great coverage and is very flexible (eg the Dual Driver option). It is also very good value for money. Their online systems are very slick, making it easy for... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Questor Insurance we specialise in car hire excess insurance, giving you peace of mind when renting a vehicle. Our UK-based customer service team is happy to help with any queries, delivering unexpectedly personal service by phone, email or live chat. Although some providers may be a little cheaper, we believe the true value of insurance is proven at claim stage. Our simple online process makes submitting a claim fast and hassle-free, but there’s always someone to talk to should you need them. We pay over 95% of all claims presented and aim to settle your claim within a credit card cycle, and often much quicker. We’re proud of the excellent reviews our team consistently receives for their clear communication and regular updates. Transparency, reliability and great service are what set us apart. We’ve been in the business for over 18 years and customer care is at the heart of what we do. With Questor Insurance, you’re covered by a team that truly cares which is why thousands trust us to protect their car rental journeys worldwide.
Kontaktopplysninger
Third Floor Riverside House, 40-46 High Street, ME14 1JH, Maidstone, Storbritannia
- 0330 094 4330
- assistance@questor-insurance.co.uk
- www.questor-insurance.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Confidence in your cover at a fraction of the price
I have used third party insurance before and it gives me the comfort of knowing that the exact details of the contract and cover is definitive rather than an over the counter rushed explanation of what’s not covered etc by the car hire staff. This process gives me certainty as well as value for money and in the unforeseen event of any claim you are dealing with a uk company with uk legislation.
Easy to speak to a person and knew what they were talking about
Wonderful company in the fact that a person answered very quickly and seems to know what they’re talking about. Made the whole process very simple. Haven’t had to claim yet on anything so that might be a different story.
Easy process to sign up for excess…
Easy process to sign up for excess protection cover.
Realtive easy to get the insurance
Realtive easy to get the insurance. The regions are a bit complicated, you select a region but where is the UK? It will become clear but why not simply list the countries for each region and that is it.
I’ve been using Questor insurance for a…
I’ve been using Questor insurance for a few years now and always found them straightforward and easy to deal with. Fortunately, I have never had to make a claim, but have peace of mind knowing they will help if needed. Most importantly, they are much cheaper than paying for cover at a rental company’s desk.
Very easy and quote seemed competitive
Fair price and very quick response.
Knowledgeable staff
We dealt with a lady called Millie. Really knew her stuff. Ask for her and if she's not available and her colleagues are even half as good, you'll probably still be satisfied.
Easy renewal process
Easy renewal process. It was great not having to go through all the options again and the data was brought forward from the previous year. Also good to see the previous years price with a reduction!
A returning customer
A returning customer . Process and service is so simple to use .
Efficient and direct service.
Efficient and direct service.
Some communication could have been more personal, and some of the questions asked were not answered.
I provided what they asked for, and they proceeded to the payment.
Recommended!!
I have used Questor for many years and…
I have used Questor for many years and so do all my family. Having claimed several times, I have never had any issues in reclaiming my money. I have recommended Questor to many people and they also say, great company and no problems.
Quick and easy renewal and with a…
Quick and easy renewal and with a discount very good value.
I had to make a small claim back in Jan…
I had to make a small claim back in Jan 26 the assistance I received from Questor was superb and very straightforward
A simple and accessible website which…
A simple and accessible website which makes buying a policy easy and I know from past experience that claims are dealt with promptly
It was soo easy to renew our excess…
It was soo easy to renew our excess insurance online. Thank you Questor.
Happy with the cover and the options…
Happy with the cover and the options Straight forward process. Happy with the price
Renewal was easy to do online and I…
Renewal was easy to do online and I found them to be price competitive
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








