I’ve been with Questor for a few years now and have always found them easy and straightforward to deal with. What impressed me most this year, though, was my renewal. While practically every othe... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I have hired a car from Enterprise Rent-A-Car for a 56 day period and the Excess Insurance Cover with Enterprise, at £18 per day, would have amounted to over a thousand pounds. As an alternative the... Vis mer
I have used Questor for years and following a recent trip to Spain had to claim. Someone left a shopping trolley on a slope because they couldn't be bothered to return it to the park. It rolled down t... Vis mer
They continue to reduce my annual fee for loyalty and no claims made. Not many insurance companies do this anymore! They have always got back to me in a timely & friendly manner when questions arisen.... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At Questor Insurance we specialise in car hire excess insurance, giving you peace of mind when renting a vehicle. Our UK-based customer service team is happy to help with any queries, delivering unexpectedly personal service by phone, email or live chat. Although some providers may be a little cheaper, we believe the true value of insurance is proven at claim stage. Our simple online process makes submitting a claim fast and hassle-free, but there’s always someone to talk to should you need them. We pay over 95% of all claims presented and aim to settle your claim within a credit card cycle, and often much quicker. We’re proud of the excellent reviews our team consistently receives for their clear communication and regular updates. Transparency, reliability and great service are what set us apart. We’ve been in the business for over 18 years and customer care is at the heart of what we do. With Questor Insurance, you’re covered by a team that truly cares which is why thousands trust us to protect their car rental journeys worldwide.
Kontaktopplysninger
Third Floor Riverside House, 40-46 High Street, ME14 1JH, Maidstone, Storbritannia
- 0330 094 4330
- assistance@questor-insurance.co.uk
- www.questor-insurance.co.uk
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I have used Questor previously
I have used Questor previously. I did check around for pricing for an annual policy and they were competitive. Set up is straight forward and communications concise.
Global competitive and straight forward…
Global competitive and straight forward application.
Well worth the cost
Well worth the cost, especially with the unexpected discount.
Have previously made a claim and process was easy.
Wanted to change cover from Europe to…
Wanted to change cover from Europe to worldwide on an annual policy and you quoted £114.50 to cover me for 7 days before my renewal was due (my renewal price was £99. !!!!!!
Can’t understand this, hence I changed providers. Not very impressed at all.
They continue to reduce my annual fee…
They continue to reduce my annual fee for loyalty and no claims made. Not many insurance companies do this anymore! They have always got back to me in a timely & friendly manner when questions arisen.
Quick and easy!
A really well run business
I’ve been with Questor for a few years now and have always found them easy and straightforward to deal with.
What impressed me most this year, though, was my renewal. While practically every other insurance company puts their prices up automatically every year, Questor actually reduced mine - by quite a noticeable amount. I genuinely can’t think of another company I’ve been with that’s done that.
It’s great to have a business that doesn’t seem to take its existing customers for granted. I’d happily recommend them.
I have hired a car from Enterprise…
I have hired a car from Enterprise Rent-A-Car for a 56 day period and the Excess Insurance Cover with Enterprise, at £18 per day, would have amounted to over a thousand pounds. As an alternative the premium with Questor was a quarter of the price and also covers extras such as tyres, wheels, windscreen, towing, key cover and misfuelling. A complete no-brainer!
The process of purchasing the cover online was very clear and straightforward. So far, so good, but as Questor themselves clearly point out ‘the true value of insurance is not known until you need to make a claim’. So if that unfortunate eventuality does arise then we shall see….
I would never hire a car without a Questor policy
I have used Questor for years and following a recent trip to Spain had to claim. Someone left a shopping trolley on a slope because they couldn't be bothered to return it to the park. It rolled down the car park and hit the side of my hire car. Avis charged e933 for a barely visible dent four inches long 😂 but Questor were brilliant and processed my claim quickly and easily. Just make sure you get additional photos of any damage, don't rely on the car hire company accident report. 10/10
very reliable
I have used Questor for many years…
I have used Questor for many years including having to make a claim. Outstanding service.
So much more economical than hire compay insurance.
I didn't even know that this sort of insurance even existed. Very easy to set up & I couldn't believe the cost side of things after the hire company quoted £28 per day for 10 days which is nearly £300 on top of the hire.
This policy is less than £40 for the 10 days. Winner winner chicken dinner.
Continues to be my go-to-supplier for…
Continues to be my go-to-supplier for excess insurance. Fantastic pricing and I've had two claims over the last 18 months and both were handled with professionalism and reimbursement was painless for both.
My claim was sorted out
My claim was sorted out, and my experience
Questor Insurance was very good
Accepted my over 85 age without problem…
Accepted my over 85 age without problem or excess. Very attractive premium. Will certainly use again and recommend to friends.
I am unable to comment on their claims service.
Clear and easy renewal process
Clear and easy renewal process. Price does not increase every year!
I have never had to claim on this insurance yet so I cannot comment on that process.
Maintains continuity of cover without…
Maintains continuity of cover without me worrying about when my current policy expires.
Quick and hassle free
Easy system to use.
Clear explanation without jargon.
Reasonable price.
Dette er Trustpilot
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