I’ve been a member of Pure Profile for many years. I love the fact that they give a little for each survey. If you are screened out, it is usually for a reason, but if you question this they will alwa... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have great confidence in this survey company. If I have done something wrong when I get round to lodging a query I know, based on previous experience, that it will be dealt with promptly & fairly. R... Vis mer
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This is one of the best survey sites, they pay a little more than most of the other survey sites and there are usually surveys every day to complete which of course means the money stacks up very quic... Vis mer
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The surveys that I actually qualify for are quite enjoyable. I’m a bit annoyed at times when there are five or more surveys in the list and I don’t qualify for a single one. I get really cheesed off w... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Earn cash in your spare time, wherever you are. At Pureprofile, we believe you should be rewarded for your opinions. Our online survey platform is a place for you to share your thoughts in return for cash rewards. Participate in paid surveys that are personalised entirely to you. The more we get to know you, the more activities you’ll be matched to. Earn extra cash just for being who you are.
Kontaktopplysninger
263 Riley Street, 2010, Sydney, Australia
- https://www.pureprofile.com/contact-us/
- www.pureprofile.com
4,2
Bra
2k anmeldelser
Har svart på 96 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Thankyou for getting back to me
Thankyou for getting back to me. It's refreshing when a company does that.
26. februar 2026
Svar fra Pureprofile
Thank you for taking the time to update your review. We're glad we could assist and truly appreciate your kind words. If you ever need help in the future, please don't hesitate to reach out to us.
Thanks for being part of Pureprofile!
They have recently changed their gift…
They have recently changed their gift card company from Prezzee who were great to giftbee who are not so great. A change should be for the better not worse
3. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pureprofile
Thank you for sharing your feedback. We understand that changes to reward providers can be disappointing, especially when you’ve had a positive experience with a previous option.
We recently transitioned to a new gift card partner as part of ongoing efforts to improve and expand our rewards offering. However, we’re sorry to hear that your experience with the new provider hasn’t met your expectations. Your feedback is important to us, and we will be sure to pass it on to the relevant team as we continue to review and refine our reward options.
If you’ve experienced any specific issues with a redemption, please feel free to contact us at support@pureprofile.com, and we’ll be happy to assist.
We appreciate you taking the time to share your thoughts with us.
A majority of the surveys work very…
A majority of the surveys work very well. However, there are some providers who use Pureprofile for whom none of their surveys work for me. Pureprofile are not able to troubleshoot those. Then there are some surveys which one completes only to be presented with an error screen or a screen which says that one is not eligible to collect points. In these cases it is vitally important to have taken a screenshot and know the survey's CID number in order to report the problem to Pureprofile. Most of the time these problems are resolved (quite professionally and quickly) by their staff. Some of the surveys cover very interesting topics and are extremely well-written. Some look like they have been written by a person with little knowledge of English grammar and by someone who has very little idea how to design surveys.
2. mars 2026
Svar fra Pureprofile
Thank you for your detailed and balanced feedback. We truly appreciate it. We’re pleased to hear that most surveys work well and that our team has been able to resolve issues promptly when reported.
We understand your frustration regarding certain providers and occasional error screens after completion. While partner surveys are hosted outside our team and can sometimes limit our ability to troubleshoot directly, we do escalate recurring issues and share feedback to help improve quality and reliability.
Thank you again for your continued participation. If you need assistance, please feel free to contact us at support@pureprofile.com.
Incorrectly crediting for completed surveys
I was paid the correct amount after writing a complaint. My account was correctly credited. Thank You...but, it continues to happen and is very frustrating when spending time to do your surveys and get paid a penny instead of what is owed. If you look at my activity, you will see that I completed the surveys, but not paid right. It just continues to happen and it is becoming to seem as a huge waste of my time.
27. februar 2026
Svar fra Pureprofile
Thank you for taking the time to share your experience, and we appreciate your acknowledging that the correct amount was credited after you contacted us.
That said, we completely understand your frustration. Spending time completing surveys and then receiving an incorrect reward, especially more than once, is not the experience we want for our members. Your time and effort are valuable, and we sincerely apologize for the inconvenience this has caused.
In some cases, reward discrepancies can occur due to technical issues, survey provider reporting delays, or qualification outcomes not being recorded correctly. However, this should not be a recurring experience. We would genuinely like to review your account activity in more detail to understand why this continues to happen and work toward a more permanent solution.
Please contact us directly at support@pureprofile.com with your registered email address, and we will prioritize a thorough review of your survey history.
We truly appreciate your patience and your continued participation, and we’re committed to improving your experience with us.
I am so pleased to.be a part
I am so pleased to.be a part of this survey platform and always try to do them as soon as possible .Sometimes due to my age 89 I think I miss out on earning rewards as the surveys are not always suitable for me ,but at least I can have the chance to click on the star to be in a competition to win the prize .It is always nice to claim a.reward which goes into PayPal .so.all in.alll Pureprofile is worth the time
Thank you for giving me the opportunity to become involved.Doreen Dolamore.
.
Do
..
1. mars 2026
Svar fra Pureprofile
Thank you so much for your wonderful review. We’re truly delighted to have you as part of our community, and we greatly appreciate your efforts to participate in surveys whenever you can.
We understand that not every survey will be suitable, as many are targeted to specific demographics, but we’re so pleased that you still enjoy taking part and entering our prize draws. It’s lovely to hear that receiving your PayPal rewards has been a positive experience.
Thank you again for your kind words and for being a valued member of Pureprofile. We’re grateful to have you involved with us.
They sorted the problem
24. februar 2026
Svar fra Pureprofile
Thank you for taking the time to update your review. We’re pleased to hear that the issue has been resolved.
If you ever experience any other concerns or have questions in the future, please don’t hesitate to reach out to us at support@pureprofile.com. We’re always here to help.
Good experience and wonderful customer…
Good experience and wonderful customer support
24. februar 2026
Svar fra Pureprofile
Thank you so much for your kind words! We’re delighted to hear that you’ve had a good experience with us and that our customer support team has been able to assist you effectively.
Providing helpful and responsive support is very important to us, so your feedback truly means a lot. If you ever need any assistance, please feel free to reach out to us at support@pureprofile.com. We’re always happy to help.
This is definitely one of my favorite…
This is definitely one of my favorite survey sites but, just the other day, I was waiting for a code to be sent to my phone so I could redeem for a gift card but before the code even arrived I received a message stating that I was timed out of inputting code. Scared the living daylights out of me as I have an old phone that sometimes takes up to 30/40 seconds before a code will even appear. I also have arthritis in my hands so that automatically means I am slower than most to type in numbers. I have brought this issue up once before, a long time ago, and it seemed to be resolved but now the same issue is back again. Hoping someone can sort this out. Tried going through contact site but it doesn't work.
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pureprofile
Thank you so much for your thoughtful feedback and for sharing your experience with us. We’re really glad to hear that Pureprofile is one of your favorite survey sites — that truly means a lot.
We’re very sorry to hear about the timeout issue you experienced while waiting for your verification code. We completely understand how stressful that must have been, especially given the delay with your phone and the additional challenges you mentioned. The code timing out before you even have a fair chance to enter it is certainly not the experience we want for our members.
Your feedback is extremely important, and we appreciate you raising this again. We will escalate this concern to our technical team for review to ensure the verification window is working as intended and remains accessible for all members.
We’re also sorry to hear you had trouble contacting us through the website. In the meantime, please feel free to reach out directly to us at support@pureprofile.com with your registered email address and details of what happened, and we’ll gladly assist you further.
Thank you again for your patience and for being a valued member of Pureprofile.
I really like it guys
I really like it guys . You are doing really good. If I have issues immediately you reply back solve the problems quickly
27. februar 2026
Svar fra Pureprofile
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you’re enjoying your experience with us.
It’s especially great to know that when you’ve had issues, our team has been able to respond quickly and resolve them for you. Providing prompt and helpful support is very important to us, so your feedback truly means a lot.
If you ever need assistance in the future, please don’t hesitate to reach out to us at support@pureprofile.com. We’re always happy to help.
I am happy doing the surveys but get a…
I am happy doing the surveys but get a bit annoyed that when I receive an email and instantly open as soon as it arrives only to be told that it is oversubscribed.
26. februar 2026
Svar fra Pureprofile
Thank you for your feedback, and we’re really glad to hear that you’re enjoying completing surveys with us.
We completely understand how frustrating it can be to open a survey invitation right away, only to find that it’s already oversubscribed. Many of our surveys have limited quotas set by our research partners, and once those spots are filled, the survey closes automatically — sometimes very quickly due to high demand.
We truly appreciate your patience and continued participation. Please keep an eye on your dashboard as well, as new surveys can appear there even if email invitations fill up quickly.
If you ever have any questions or concerns, feel free to contact us at support@pureprofile.com. We’re always happy to help.
Please keep letting me know about…
Please keep letting me know about credits based on very low survey rewards.
26. februar 2026
Svar fra Pureprofile
Thank you for your feedback — we truly appreciate you taking the time to share your thoughts.
We understand that survey rewards can sometimes feel lower than expected. Survey incentives are determined by our research partners and are usually based on factors such as survey length, complexity, and target audience requirements.
That said, we value your input and will continue to pass feedback like yours on to our team as we’re always looking for ways to improve the member experience. We also recommend checking your dashboard regularly, as reward values can vary and higher-paying surveys do become available.
If you ever have questions or concerns, please feel free to reach out to us at support@pureprofile.com. We’re always happy to help.
Good customer relations
26. februar 2026
Svar fra Pureprofile
Thank you so much for your kind feedback!
We’re really pleased to hear that you’ve had a positive experience with our customer service team. Providing helpful and respectful support is very important to us.
We truly appreciate you taking the time to share your review.
Svar fra Pureprofile
Thank you for your review, we’re glad everything’s sorted now.
We completely understand your sentiment, and we’ll certainly do our best to ensure it doesn’t happen again. If you ever experience any issues in the future, please don’t hesitate to reach out — we’re always here to help.
We appreciate your feedback and your continued support.
Prompt response
It was good to get this promptly clarified. Communications were polite.
Lost one star for the time I wasted on this issue which happens quite a lot.
26. februar 2026
Svar fra Pureprofile
Thank you for your balanced and thoughtful review. We’re glad we were able to clarify things promptly and that you found our communication polite; that means a lot to us.
We’re sorry for the time you felt was wasted and understand how frustrating repeated issues can be. Your feedback is important, and we’ll continue working to improve the experience and reduce situations like this in the future.
We appreciate you taking the time to share your experience.
Awesome
Most surveys great and relevant but a couple I dislike but on the whole great to do
20. februar 2026
Svar fra Pureprofile
Thank you for your feedback! We’re really glad to hear that you find most of our surveys great and relevant. That’s exactly what we aim for.
We understand that not every survey will suit everyone, and we appreciate your balanced and honest comments. Your feedback helps us continue improving the experience for our members.
Thanks for being part of Pureprofile.
Excellent customer service.
19. februar 2026
Svar fra Pureprofile
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience with our customer service team. Providing helpful and timely support is very important to us, so your feedback truly means a lot.
We appreciate you being part of Pureprofile.
Opgelost! Vandaag geld op rekening ontvangen van Survipost. Dank voor de snelle reactie en afhandeling.
Wacht al 4 weken op mijn uitbetaling van de punten. Tweemaal een mail gestuurd. Punten zijn afgetrokken en nog steeds niets o tvangen
25. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Pureprofile
Hartelijk dank dat u de tijd heeft genomen om uw beoordeling bij te werken. We zijn erg blij te horen dat uw betaling nu is ontvangen en dat de kwestie is opgelost.
We waarderen uw geduld tijdens het hele proces en uw vriendelijke woorden over onze reactie en afhandeling van de situatie. Als u nog meer hulp nodig heeft, aarzel dan niet om contact met ons op te nemen via support@pureprofile.com.
We helpen u graag verder.
Generally good
Generally good, with good returns. Lately, there have been lots of surveys appearing without the $ value displayed. I've completed three of these and the rewards were only 10 to 30 cents. Now I just delete them instead.
23. februar 2026
Svar fra Pureprofile
Thank you for your feedback and for being a valued member. We’re really glad to hear you’ve generally had a good experience and found the returns worthwhile.
We understand your frustration regarding surveys that don’t display a reward value upfront. These surveys are sometimes provided by partner organisations, and we appreciate that the lower incentives may not feel worthwhile for the time involved.
Your feedback is important to us, and we’re continuing to work on improving transparency and overall survey quality. Thanks again for sharing your experience — it helps us make the platform better for everyone.
Svar fra Pureprofile
Thank you so much for your kind words!
We’re thrilled to hear you’re enjoying your experience with us. Our team works hard to provide engaging surveys and a great member experience, so it’s wonderful to know that’s coming through.
We truly appreciate you being part of our community and taking the time to share your feedback.
Auszahlung dauert zu lange
16. februar 2026
Svar fra Pureprofile
Hallo,
vielen Dank für Ihr Feedback. Es tut uns leid, dass Sie mit der Zahlungsfrist unzufrieden sind.
Wir verstehen, dass das Warten auf eine Einlösung frustrierend sein kann. Zahlungen werden in Chargen verarbeitet, um Genauigkeit, Betrugsprüfungen und die Einhaltung der Bankvorschriften zu gewährleisten. Einlösungen werden in der Reihenfolge des Antragsdatums bearbeitet, wobei die maximale Bearbeitungszeit bis zu 30 Werktage beträgt, obwohl wir stets bemüht sind, sie nach Möglichkeit früher abzuschließen.
Wir entschuldigen uns für etwaige Unklarheiten bezüglich mehrfacher Einlösungen und bedanken uns für Ihre Geduld, während wir weiter daran arbeiten, unseren Auszahlungsprozess zu verbessern und zu optimieren.
Für Mitglieder, die schnellere Prämien bevorzugen, werden Geschenkkarten elektronisch zugestellt und in der Regel viel schneller versandt.
Wenn Sie möchten, dass wir Ihre spezifische Einlösung überprüfen, wenden Sie sich bitte mit Ihren Kontodaten an unser Support-Team. Wir helfen Ihnen gerne weiter.
Dette er Trustpilot
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