Staff friendly, approachable and vey knowledgeable. Gym clean and organised. Classes very good and appropriate to all levels of fitness. Staff adapt to people’s disabilities, fitness level. They... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Staff friendly, approachable and vey knowledgeable. Gym clean and organised. Classes very good and appropriate to all levels of fitness. Staff adapt to people’s disabilities, fitness level. They... Vis mer
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I had my locker broke while I was trining at West Bromwich Pure Gym. Even though the incident was reported to police, the complaints procedure was made impossible for me to reach somewone from the mai... Vis mer
I love puregym! It is so friendly and welcoming, for all ages and abilities. The staff are good and there are plenty of PTs. I have been working with Hedson who is amazing. He has been so supportive... Vis mer
Really good gym, nice crowd, especially the early morning crew, and being open 24 hours is a game changer. Staff are always friendly and helpful. Special mention to Hedson, proper inspiring and knowle... Vis mer
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Skrevet av virksomheten
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
i am a beginner at the gym so i was nervous going in at first, but the staff were super lovely. the one person that stuck out to me was jack (i think thats his name), he was amazing and didnt make me feel as though being a beginner was a bad thing. thank you!

Svar fra PureGym UK
Super friendly staff a very welcoming environment would definitely recommend

Svar fra PureGym UK
Walking into this gym i immediately felt at comfort and welcome. Lovely staff and an overall positive environment.

Svar fra PureGym UK
Josh is a great Personal Trainer at PureGym Snow Hill. He has helped me with my callisthenics journey doing pull ups and handstands and would recommend training with him

Svar fra PureGym UK
Availability of equipment at the gym and the help from staff was great!

Svar fra PureGym UK
Easy to use website, clear policies and instant set up. 10/10. Solid gym as well

Svar fra PureGym UK
A large variety of machines to use, plenty of free weights & benches, Friendly helpful staff, Always clean, Showers and changing rooms always tidy,clean & fresh

Svar fra PureGym UK
Always a great place to go and staff are lovely and friendly and check you are doing the classes correct.

Svar fra PureGym UK

Svar fra PureGym UK
Great facilities, plenty of equipment.New additional Hyrox equipment.Team are very proactive in enhancing member experiences, recent improvements to the layout of equipment has created open space making the gym feel much more open.All of the team are extremely polite, friendly and welcoming.Classes are varied and appeal to all levels of ability.

Svar fra PureGym UK
I’ve been a member of PureGym for a while, and overall I think it offers good value for money. The monthly membership is affordable, and the gym has a wide range of equipment.
My biggest concern is cleanliness. I’ve visited the gym at many different times (early mornings, afternoons, evenings, and even during the night) and unfortunately the standard of cleanliness is consistently poor. The changing rooms, showers, and toilets, particularly the women’s toilets, need more attention. If you’re working out near the men’s toilets, unpleasant odours are noticeable whenever the door is opened.
The gym floor could also be maintained better. Gym users often leave rubbish, tissues, or other items in the cup holders of the machines. While the floors may be vacuumed, these areas are frequently overlooked. A thorough clean should include the equipment itself, not just the space around it.
Another area for improvement is the cleaning supplies provided for members. In many gyms I’ve used in other countries, disposable disinfectant wipes are readily available throughout the gym, making it easy for members to clean equipment before and after use. At PureGym, there is typically a spray bottle and a reusable cloth. Unfortunately, the cloths often appear dirty, which makes members question how hygienic they really are. At the very least, these cloths should be replaced or laundered much more frequently, or better yet, replaced with disposable wipes.
Finally, I think staff could take a more proactive role in maintaining the gym. There are times when staff members appear to be available but aren’t actively checking the gym floor, tidying equipment, or addressing cleanliness issues unless they’re specifically approached. A more visible presence and regular inspections would make a noticeable difference.

Svar fra PureGym UK
Absolutely terrible, didn’t recoive an email or confirmation of my membership so I wouldn’t be able to access the gym, they took the money straight away. Contract them same day took a day for response they didn’t sort the issue that day I wanted my money back for the shoddy business there providing.48 hours later after I asked for them to resolve this, I’d have to wait 15 days. Honestly stay away there’s plenty of better quality gyms out there.

Svar fra PureGym UK
Variety of machines and they function very well Gym is always clean
Organised classes and trainers

Svar fra PureGym UK
The gym has an impressive amount of equipment, reasonably priced, and it's usually not too busy when I go, so plenty to like.
Unfortunately, the men's changing room has been plagued by maintenance issues. For example, the taps were out of action for several weeks, and the eventual "fix" was what looked like a makeshift camping-style sink. It doesn't inspire much confidence in the upkeep of the facilities. Or another time it looked like someone had exploded a protein protein shake over the floor.
Overall, a decent gym let down by poor maintenance of the changing rooms.

Svar fra PureGym UK
Fantastic classes when Amanda as always, very motivating and fun, really love combat and pump on a Wednesday night.

Svar fra PureGym UK
The gym is a great place to go to get away from life in general and concentrate on you.PureGym Ipswich Buttermarket is full of the friendliest people in town, it’s like a micro community!

Svar fra PureGym UK
Leanne and James’s classes are excellent at PureGym Washington

Svar fra PureGym UK
It's q friendly gym with great staff - even when it's busy you can get on a different machine for the same muscle group..My only criticism is people using the lockers as their personal lockers (264 especially).

Svar fra PureGym UK
High-tech gym recommended. Plus I like the flavoured drinks

Svar fra PureGym UK
This gym is underground and in 2026, still seemingly not willing to invest in a WIFi router fit for purpose so that users can do something as wild as listen to music whilst working out.
Spend some money. Sort out your IT and give members the facilities they deserve at what is supposedly one of your flagship gyms.
Thanks

Svar fra PureGym UK
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