Your staff were great with my son buying his first set of professional knives as an apprentice chef. They made sure everything was demonstrated really safely and went through everything with him in de... Vis mer
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Beliggenhet
Bytt filial2-3 Pydar Street, TR1 2AR Truro, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The egg poacher as a product was very poor and in fact dangerous to use. It returned it to you store for a refund. We tried 3 other poachers from the store room and they all had the fault of an ill fi... Vis mer
Came in to look for a new set of knives, Charlotte was of utmost help and pointed out all the information needed and was lovely to talk to! She made the whole experience of discussing styles, prices a... Vis mer
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We were greeted with a lovely cheerful welcome. We explained what we were looking for. We received lots of advice and were shown a full range of products. Then we were left to investigate the range.... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet av virksomheten
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktopplysninger
2-3 Pydar Street, TR1 2AR, Truro, Storbritannia
4,9
Enestående
970 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Love this place
Love this place, great products and great value. I have a large selection of Cast iron and stainless steel pans from here and the quality is outstanding. The Professional range of knives are exceptional quality, good weight, well balanced and hold their edge well. The staff are incredibly helpful and friendly and certainly know what they are talking about, never pushy and don't try to sell you something you don't need. Highly recommend
2. februar 2026
Anmeldelse skrevet uten oppfordring
Absolutely fantastic staff
Products are always great and good value for money but the member of staff who helped me was the friendliest and most helpful I have ever come across. Sadly I didn’t get her name to publicly recognise her, but I promise, if you go in you will recognise her in person instantly 😀
10. februar 2026
Staff are always helpful and friendlyl
Staff are always helpful and friendly but never too pushy.
21. januar 2026
Lovely trip to Truro
The staff member that served us was very knowledgeable and extreemly helpful. She made the experience really enjoyable. We were not rushed and felt very looked after. Thank you
7. februar 2026
Popped in for a look around.
We popped into ProCook at Truro for a look around.
We brought some very cheap place mats.
We had a question about a product and started talking to the Manageress.
She was so helpful and informative and went above and beyond in helping us.
The other members of Staff were also friendly and helpful.
Lovely Shop with Excellent Staff.
8. februar 2026
Really friendly and helpful staff in…
Really friendly and helpful staff in your Truro Store. They are a real credit to your company.
3. februar 2026
The service was incredible
The service was incredible lady’s knowledge was outstanding
4. februar 2026
excellent range of equipment.
excellent range of equipment.
Well presented.
Helpful staff.
5. februar 2026
Friendly and helpful staff
1. februar 2026
Excellent quality
Excellent quality saucepans and frying pans with brilliant guarantees the after service is brilliant highly recommend their shop
I’ve also had brilliant cutting knives all their stuff is high quality with high quality service and guarantees
3. februar 2026
Excellent friendly staff
The Manageress is always helpful. Explained product etc. recognises us whenever we pop in. The product is brilliant
30. januar 2026
Good Experience in ProCook
Really good experience in ProCook. The staff were friendly and helpful giving advice and options on the item I wanted to buy. I needed some new kitchen knives and am very happy with them.
29. januar 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
The customer service agent in the store…
The customer service agent in the store was professional polite and helpful. She did not over sell me something that did not suit my needs. She was wonderful.
26. januar 2026
Svar fra ProCook - Truro
We appreciate you taking the time to leave us this great review! We're so happy to hear that the agent was professional, polite, and helpful and didn't oversell.
Svar fra ProCook - Truro
We appreciate you letting us know our service was friendly and helpful; it means a lot to our team.
Very helpful and professional service
Very helpful and professional service, a joy to deal with
29. januar 2026
Svar fra ProCook - Truro
We appreciate you sharing that our service was professional and helpful. We're so happy you enjoyed your experience dealing with us!
Svar fra ProCook - Truro
We appreciate you letting us know the lady was friendly and helpful; it means a lot to our team.
Fab shop for those who cook and those who eat!
ProCook has a great range of food/cooking inspired equipment at reasonable prices. The shop was laid out well, everything was easy to find and the shop assistant was lovely, very friendly and helpful.
22. januar 2026
Svar fra ProCook - Truro
We're happy to hear you found a great range of cooking equipment at reasonable prices. It's great to know the shop layout was helpful and that our shop assistant was friendly.
Staff are always so lovely and helpful…
Staff are always so lovely and helpful in store
21. januar 2026
Svar fra ProCook - Truro
We appreciate your positive feedback; we are so happy you find our staff lovely and helpful in our store!
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