ProCook - Truro Anmeldelser 908

TrustScore 5 av 5

4,9

Beliggenhet

Bytt filial

2-3 Pydar Street, TR1 2AR Truro, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

On holiday in Cornwall, we saw some small cast iron casseroles in the Truro store for sale at £20. They were ideal for our needs but quite heavy. I asked a member of staff if delivery was expensive. S... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Very helpful, friendly and enthusiastic staff. The shop offers a great range of quality items. I'm so pleased we still have shops like this in Truro, so we need ro support them and stop buying everyth... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I was looking to replace my old ProCook frying pan. There were a number of pans on offer but i was unsure as to the difference. A delightful lady helped me make my choice - without any pressure to pur... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

A great store, friendly, helpful staff, everything neatly displayed in appealing ways, well labelled and of course great products.

Selskapet har svart


Informasjon om virksomheten

  1. Kjøkkenutstyr

Skrevet av virksomheten

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Skrevet av virksomheten

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Kontaktopplysninger

  • 2-3 Pydar Street, TR1 2AR, Truro, Storbritannia

4,9

Enestående

TrustScore 5 av 5

908 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Good quality product .great value for…

Good quality product .great value for money cashier very friendly and helpful

30. mai 2026
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Svar fra ProCook - Truro

Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Vurdert til 5 av 5 stjerner

Amazing selection and prices

Amazing selection and prices! The staff were so friendly and helpful

28. mai 2026
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Svar fra ProCook - Truro

We're so glad you enjoyed our selection, prices, and found our staff friendly and helpful!

Vurdert til 5 av 5 stjerner

A great store

A great store, friendly, helpful staff, everything neatly displayed in appealing ways, well labelled and of course great products.

27. mai 2026
Logoen til ProCook - Truro

Svar fra ProCook - Truro

We're so glad you enjoyed our store, our friendly team, and our appealing displays. We appreciate your kind words about our products!

Vurdert til 5 av 5 stjerner

Helpful and enthusiastic staff.

Very helpful, friendly and enthusiastic staff. The shop offers a great range of quality items. I'm so pleased we still have shops like this in Truro, so we need ro support them and stop buying everything from Amazon.

23. mai 2026
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Svar fra ProCook - Truro

We're so glad you appreciated our helpful staff and the quality items! We agree, supporting local shops is vital. Thank you for your kind words.

Vurdert til 4 av 5 stjerner

Friendly staff.

21. mai 2026
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Svar fra ProCook - Truro

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Vurdert til 5 av 5 stjerner

How much for delivery? Nothing.

On holiday in Cornwall, we saw some small cast iron casseroles in the Truro store for sale at £20. They were ideal for our needs but quite heavy. I asked a member of staff if delivery was expensive. She said it wasn't and we could order in the shop for delivery to our Yorkshire home. We bought three and took them to the desk. I was pleasantly surprised when the assistant said that there was no delivery charge for items of £60 or over. We placed the order in Truro on Thursday afternoon; they arrived safely at our home on Friday morning. An Extraordinary level of service.

21. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ProCook - Truro

We are so pleased to hear about your positive experience with our team in Truro and the swift delivery of your cast iron casseroles. We truly appreciate you sharing your kind words and are delighted we could provide such an extraordinary level of service.

Vurdert til 5 av 5 stjerner

My first visit to ProCook

My first visit to ProCook. Was impressed with the range of products and helpful staff. Would definitely shop here again.

19. mai 2026
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Svar fra ProCook - Truro

We're so glad you enjoyed your first visit! We appreciate your kind words about our product range and helpful staff. We look forward to seeing you again.

Vurdert til 3 av 5 stjerner

When I was in the store I am disabled …

When I was in the store I am disabled anwalk slow with a stick and my husband was looking for me and the lady was watching us like we were going to still the items

11. mai 2026
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Svar fra ProCook - Truro

We are truly sorry to hear about your experience. We are committed to ensuring everyone feels respected and comfortable in our store. We are addressing this internally.

Vurdert til 1 av 5 stjerner

PROCOOK Barista Coffee Machine

Bought the top of the range coffee machine, store experience good delivery quick but product useless, in use for 5 days, made about 10 cups of coffee but have had two major blockages on the grinder. The latest today have even had to resort to trying to use the vacuum cleaner to clear it, but after over half an hour of repeated dismantling, brushing, reassembly And retrying it still reports grinder overload. So in my view over priced junk that can’t even successfully grind coffee beans.

17. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra ProCook - Truro

Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.

Vurdert til 1 av 5 stjerner

The retail experience was awful

The retail experience was awful. Why employ people who clearly would prefer not to be there? We could have bought, say, four different sets of stock pots on line and returned the three we didn’t want, presumably resulting in you sending the returned items to landfill, but no we wanted to touch and feel the items. Truro has seen better days and unacceptable interaction with bored and unknowledgeable staff in your store, and possibly other Truro stores, does not encourage people to return to the “High Street”.
Up your game!

13. mai 2026
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Svar fra ProCook - Truro

Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.

Vurdert til 5 av 5 stjerner

Sales assistant was cheerful

Sales assistant was cheerful, knowledgable, provided excellent advice and very helpful.

12. mai 2026
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Svar fra ProCook - Truro

We appreciate you sharing your experience! We're so glad to hear that our sales assistant was cheerful, knowledgeable, and provided excellent advice.

Vurdert til 5 av 5 stjerner

Frying pan

I was looking to replace my old ProCook frying pan. There were a number of pans on offer but i was unsure as to the difference. A delightful lady helped me make my choice - without any pressure to purchase a particular one./brand. This made for a pleasurable shopping experience.

10. mai 2026
Logoen til ProCook - Truro

Svar fra ProCook - Truro

We're so glad you had a pleasurable shopping experience while choosing a new frying pan. We appreciate your positive feedback regarding our team's helpfulness and lack of pressure. Thank you for sharing your thoughts!

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