ProCook - Cheshire Anmeldelser 

1 263
TrustScore 5 av 5

4,8

Beliggenhet

Bytt filial

Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR Kinsley Road, Ellesmere Port, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The Customer assistant was Sarah at Cheshire Oaks. She was very helpful took time in informing us of the various products and was very efficient in dealing with the sales process. We have always gone... Vis mer

Vurdert til 5 av 5 stjerner

Needed to return some damaged goods and pick replacements. Service was excellent with no issues or trying to explain everything, a straightforward exchange. A pleasure to see nowadays and good to see... Vis mer

Vurdert til 5 av 5 stjerner

The lady that served me was lovely, very patient and kind whilst I chose between 3 different knives.She was knowledgeable and had excellent customer service skills. The knife is precise and sharp so I... Vis mer

Vurdert til 4 av 5 stjerner

Good knowledgeable service but two items on display were not available and unable to be informed when they would be back in stock


Informasjon om virksomheten

  1. Kjøkkenutstyr

Skrevet av virksomheten

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Skrevet av virksomheten

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Kontaktopplysninger

  • Unit 96 Cheshire Oaks, McArthur Glen Designer Outlet, CH65 9JR, Kinsley Road, Ellesmere Port, Storbritannia

4,8

Enestående

TrustScore 5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,8

Alle anmeldelser

(1 263)

26 593 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Helpful and attentive staff

Helpful and attentive staff, seemed knowledgeable too.
Product purchased seems good so far

1. mai 2026
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Svar fra ProCook - Cheshire

We're so glad our staff was helpful and knowledgeable. We appreciate your kind words about your purchase!

Vurdert til 5 av 5 stjerner

Pro Cook Cheshire Oaks and Libby

Visited Pro cook on Tuesday and was helped by a wonderful representative called Libby.
We purchased, pan set, professional knife set & other kitchen utensils.
Libby took the time to demonstrate all the different knife set, so we could make an informed decision on what suited us best. The same with the pans and other purchases.
Libby was incredibly knowledgeable of all Pro cook products, there was no hard sell and she ensured everything we chose was our decision after she explained all pro's and Con's.
Libby is an absolute asset to Pro Cook. She provided an excellent customer experience, she is patient and it's clear she is passionate about what she does. Can't thank her enough and ass such will be recommending Pro Cook and to seek Libby to all my fruends and family.

5. mai 2026
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Svar fra ProCook - Cheshire

We are so pleased to hear about your positive experience with us. It is wonderful to know that our team provided such excellent service, helping you make informed decisions about your purchases. We truly appreciate your kind words and recommendations.

Vurdert til 5 av 5 stjerner

Visited Cheshire Oaks shop

Visited Cheshire Oaks shop. Staff were really professional. Very pleased with my new frying pan

5. mai 2026
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Svar fra ProCook - Cheshire

We're happy to hear you had a great experience at our shop and are pleased with your new frying pan!

Vurdert til 5 av 5 stjerner

granite pans- are FANTASTIC!!

I purchased the granite pans as I wanted non-toxic, the sales lady in the shop was fabulous and really knew her stuff! She also stayed past closing as it was just before 8pm when I actually bit the bullet and made the purchase. Everyone that's used them so far in the home has commented on them, "they're really good", "they heat up really quickly compared to the old ones" and my favourite "these pans are ace Mum! I didnt even need oil to fry that egg!"
100% the best pan purchase EVER- so would definitely recommend. 👌🏻👍🏻

28. april 2026
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Svar fra ProCook - Cheshire

We are so pleased to hear about your wonderful experience with our granite pans and the excellent service you received. It's fantastic that our team member was so helpful and that your new pans are exceeding expectations, especially with the quick heating and non-stick qualities. We truly appreciate your recommendation!

Vurdert til 5 av 5 stjerner

Great service from the ladies in store

Great service from the ladies in store. Advice was good and we got the perfect product.

4. mai 2026
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Svar fra ProCook - Cheshire

We're so glad our team provided great service and helpful advice, leading you to the perfect product! Thank you for your kind words.

Vurdert til 5 av 5 stjerner

Will definitely return

Excellent customer service & a lovely shopping experience. The shop was extremely well laid out & the staff were very helpful in helping us find what we needed.

2. mai 2026
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Svar fra ProCook - Cheshire

We're so pleased you had an excellent shopping experience and found our shop well-laid out. We appreciate your kind words about our helpful staff!

Vurdert til 5 av 5 stjerner

Helpful but not pushy

I could not see what I was looking for, a member of staff asked if required assistance and was quick to show me where it was and explain features of each option. She stood back, allowing me space to consider for myself. Helpful but not pushy.

22. april 2026
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Svar fra ProCook - Cheshire

We're happy to hear that a member of our staff quickly assisted you and explained the options clearly. We appreciate your feedback on the balance of helpfulness and space we provided. Thank you!

Vurdert til 5 av 5 stjerner

Very friendly staff.

23. april 2026
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Svar fra ProCook - Cheshire

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us

Vurdert til 5 av 5 stjerner

The salesman understood what I needed…

The salesman understood what I needed and advised which pans met my needs.

23. april 2026
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Svar fra ProCook - Cheshire

We're happy to hear that the salesperson met your needs and provided helpful advice. Thank you for sharing your positive experience with us!

Vurdert til 5 av 5 stjerner

Really helpful colleague in store…

Really helpful colleague in store knowledgeable and shared info I wasn’t aware of

20. april 2026
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Svar fra ProCook - Cheshire

We're happy to hear that our colleague was so helpful and knowledgeable! We appreciate you sharing your positive experience with us. Thanks!

Vurdert til 5 av 5 stjerner

As we have come to expect from ProCook

As we have come to expect from ProCook. The pan was very well made and we have no doubt that it will last forever.
The sales lady was both helpful and knowledgably and the product was competitively priced.

24. april 2026
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Svar fra ProCook - Cheshire

We're happy to hear you find our pans well-made and durable. It's great to know our sales staff was helpful and knowledgeable, and that our product was competitively priced.

Vurdert til 5 av 5 stjerner

Great saucepan

Great saucepan, just what I needed. Non stick is great, weight not too heavy but solid. Doesn't convex which my others used to do and really effected cooking. Very happy with it!

18. april 2026
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Svar fra ProCook - Cheshire

We're happy to hear that the saucepan meets your needs! It's great the non-stick surface and weight are ideal, and that it cooks evenly. Thanks for your positive feedback!

Vurdert til 3 av 5 stjerner

I bought a magnetic knife block which…

I bought a magnetic knife block which was damaged on 2 of the corners and a knife set the knifes are brilliant just disappointed about the damage on the knife block as is is black and the damage has made it white

18. april 2026
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Svar fra ProCook - Cheshire

We appreciate your feedback. We're sorry to hear the knife block arrived damaged. We'll look into this issue to ensure our products arrive in perfect condition. We're glad you like the knives!

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