At the Ashford store we found just what we wanted from the wide choice of utensils on display. The Assistant too was helpful in a charming manner and carefully checked that the steamer top we had brou... Vis mer
Beliggenhet
Bytt filialUnit 32 McArthurGlen Designer Outlet, Kimberley Way, TN24 0SD Ashford, Kent, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Products, Great 10 year guarantee , have had to usethree times after several years of use,and replacement was given when started to arc on induction hob. Also a glass lid broke which was replaced... Vis mer
Selskapet har svart
Great customer service. Shop assistant appeared to have good product knowledge and took time to explain options and demonstrated where necessary. Great value and good quality knife sets. Very happy cu... Vis mer
Selskapet har svart
Really knowledgeable staff! We were replacing our cookware after having an induction hob installed. There are quite a few ranges of pots and pans to look at and we wanted a range which was dishwash... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrevet av virksomheten
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktopplysninger
Unit 32 McArthurGlen Designer Outlet, Kimberley Way, TN24 0SD, Ashford, Kent, Storbritannia
- 01233 624126
4,8
Enestående
1k anmeldelser
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Good customer service
We were given such good service at this store by Richard. He listened to our needs.
30. mars 2026
Svar fra ProCook - Ashford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received such good service in our store.
Svar fra ProCook - Ashford
We're happy to hear that our staff was helpful, polite, and approachable. Thank you for your positive feedback; we appreciate it.
Svar fra ProCook - Ashford
We appreciate you letting us know our staff was attentive and helpful; it means a lot to our team that you had a positive experience.
Very friendly and welcoming service.
Very friendly and welcoming service.
Thank you Sandra.
27. mars 2026
Svar fra ProCook - Ashford
We appreciate you letting us know about our friendly and welcoming service; it means a lot to our team that you felt welcome.
Svar fra ProCook - Ashford
We appreciate your positive feedback; we are so happy you found our customer service great, our staff helpful, and our items lovely.
The staff are very helpful &…
The staff are very helpful & knowledgeable & the products we bought are very good.
20. mars 2026
Svar fra ProCook - Ashford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and enjoyed the products.
Svar fra ProCook - Ashford
We appreciate you letting us know about our friendly staff and helpful, great service; it means a lot to our team.
The lady was extremely helpful & made…
The lady was extremely helpful & made sure I picked the right item and then provided good advice how to look after it
20. mars 2026
Svar fra ProCook - Ashford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our employee was helpful and provided excellent advice.
Helpful staff and good product
17. mars 2026
Pleasant and knowledgeable staff.
Pleasant and knowledgeable staff.
No pressure selling
Good quality products
Have bought many products from them
12. mars 2026
Svar fra ProCook - Ashford
We appreciate your positive feedback! We're happy to hear you've consistently found our staff pleasant and knowledgeable, our products of good quality, and experienced no pressure.
Choice of uncoated stainless steel frying pans
Few uncoated stainless steel frying pans are usually available in high street stores. Pro Cook had a few of exceptional quality.
11. mars 2026
Very easy store to find what you need
Very easy store to find what you need, plenty of selection at excellent prices. Very helpful staff.
11. mars 2026
New saucepans…
Excellent advice and outstanding customer service from the store. Highly recommend and would definitely shop again.
10. mars 2026
Svar fra ProCook - Ashford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received excellent advice and outstanding customer service.
Svar fra ProCook - Ashford
We appreciate you letting us know our staff was friendly, efficient, and helpful; it means a lot to our team.
Amazing customer service
Amazing customer service, all staff very polite and professional highly recommend
7. mars 2026
Svar fra ProCook - Ashford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff polite, professional, and helpful.
Friendly helpful staff
Friendly helpful staff . Nicely laid out store . Found what I was looking for and at a good price
6. mars 2026
Svar fra ProCook - Ashford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and our store nicely laid out.
Svar fra ProCook - Ashford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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