Live chat to retentions for home insurance. Renewal quote: £158.51 Admiral offering £116.45 Adviser then tries to give different stages of renewal offers rather than giving the cheapest pr... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The company doing well Response to my question quickly The staff of the company discuss with me my car related problems professionaly and perfectly I have encouraged my friends and relatives to... Vis mer
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I had been sent other quotes, of which only one was £5 lower than your quote. Just an e mail to inform me that unless I wanted to cancel it would be an automatic renewal. Postal confirmation. I di... Vis mer
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I had a renewal notice for my wife's car insurance that I had always deal with. It was much higher than last year so called after getting other quotes especially AVIVA who had actually bought Privile... Vis mer
Selskapet har svart
Informasjon om virksomheten
Privilege
Skrevet av virksomheten
- At Privilege we offer home and motor cover to people from various walks of life. That includes your mate with the 5-bed house. The bloke off the telly who drives a silver Porsche. The lady in the corner shop. Your hairdresser. Your doctor. Your brother. Your mother. And all sorts of people in between.
Kontaktopplysninger
Storbritannia
- www.privilege.com
4,4
Enestående
9k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Privilege
Thanks for the five-star review, David. We appreciate it! Rach
Svar fra Privilege
Hi Gerwyn. We're happy to hear that everything was satisfactory! Thank you for your positive feedback; we appreciate it greatly. Rach
The call handler was prompt and polite…
The call handler was prompt and polite it was easy to renew and at a lower price than last year
19. april 2026
Svar fra Privilege
Hi Thomas. We're happy that the call handler was prompt and polite, and the renewal process was easy with a lower price than last year. We appreciate your feedback! Rach
Svar fra Privilege
Hi Tony. We're glad you found our prices acceptable and our staff pleasant. Thank you for your positive feedback! Rach
Svar fra Privilege
Hi Scott. We're glad you had a perfect and quick renewal experience. We appreciate you taking the time to leave us feedback. Rach
Privilege remains consistent and competitive.
Privilege has given me a consistent service over the last 6 or 7 years. I find knowing roughly what I am about to receive each year is the most important part of the service. However, for the last 3 renewals the price of the same policy content has jumped around quite alarmingly. It jumped up by about 40% 2 years ago. I did the time consuming comparison exercise and found that Privilege was still 3rd best on price out of about 100 providers.
Last year, against all expectations, it was back down again to almost the previous year's price. And now, up it goes again.
The key thing is that I have sufficient back knowledge to trust that you are still competitive in a fully competitive market place.
So, i hope this can continue in the future because nothing irks me more than trying to strike a balance with quotes across the myriad of insurance companies.
I also note that judging the quality of staff is almost obsolete because you and most of your competitors have designed a system and process where there is no need to talk. In the past, your staff have been really helpful and efficient in getting the job done. So rather sadly the old adage "It's good to talk" has gone.
26. mars 2026
Svar fra Privilege
Hi Colin. We appreciate your long-term custom and value your feedback. We acknowledge your concern regarding the fluctuations in your policy price over the last few years. It's good to know you're confident we remain competitive. We'll keep striving to offer a consistent service. We also appreciate your comments on our staff and the changing nature of customer service. Rach
Extremely professional and helpful service.
Extremely professional and helpful service to repair the damage to our flooded ground floor. All contractors involved were first class.
17. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Privilege
Hi there. We're happy to hear that the service was professional and helpful. We appreciate your positive feedback regarding our contractors. Rach
Always been with you
15. april 2026
Svar fra Privilege
Hi David. We appreciate your continued trust and are grateful for your long-term support. Rach
Svar fra Privilege
Hi Dennis. We're happy to hear that you're insured for another year. Thank you for your continued confidence in our services; we appreciate it. Rach
A fair price with my insurance on my…
A fair price with my insurance on my s2000. Has been for many years now.
25. februar 2026
Svar fra Privilege
It's fantastic to hear you've been with us for many years, Lyndon. Thanks for your five star review. Aston
Easy set up and to understand
Easy set up and to understand
13. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Privilege
Hi Owen, thanks for your five star review. Alex
Excellent service!
I was always happy with the service I had from Privilege, having insured my house with the for a few years now. Any queries I had regarding the cover I had were always sorted out rapidly.
13. april 2026
Svar fra Privilege
We're happy to hear that you were satisfied with our service and how quickly we addressed your questions about your home insurance policy over the years. Thank you for your positive feedback. Alex
You almost matched last year's premium.
16. april 2026
Svar fra Privilege
Hi Roger, thanks for taking the time to leave us a five star review. Alex
Easy access to the information and good…
Easy access to the information and good easy to use website.
16. april 2026
Svar fra Privilege
We're happy to see our website is easy to use and provides easy access to the information you need. Thank you for your feedback. Paddy
Very good service
I received a very good service and it was easy to talk to a human rather than a computer.
16. april 2026
Svar fra Privilege
We're happy you received excellent service and appreciate being able to speak with a person. Thank you for your five-star review! Paddy
Easy system to navigate
13. april 2026
Svar fra Privilege
We're happy to see the system is easy to navigate. Thank you for your positive feedback, we appreciate it. Paddy
Competitive renewal quote
Haven't had to make a claim on my policy with privilege so can't really make a comment on that but the renewal process is very easy and the renewal quote was very competitive..
13. april 2026
Svar fra Privilege
We appreciate you taking the time to share your thoughts. We're happy to see you found the renewal process easy and the quote competitive. Thanks for the positive feedback! Paddy
Very unfair
This company penalised me for my ex husband leaving my property. After 30 years of no claims, because the existing policy was in his name, when I came to renew and asked for it to be in my name, I was told I had to start from scratch! Even though I was on the policy too! Policy increased by over double! Plus the excess is much higher! I’m disabled and live alone, but they still charge me so much more through no fault of my own, not happy! Policy is on address as it always has been, so why the massive increase!
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Privilege
Hi there. We appreciate you bringing this to our attention. We're sorry to hear about the unexpected policy changes and increased costs after your change in circumstances. There are many factors that impact the price, other than the property insured, including the policyholder details. We'll be able to raise your concerns about this and look into this further, if you can kindly send us a message using the link below. Rach
m.me/privilegeuk
Fantastic customer service received…
Fantastic customer service received over the telephone. The customer service advisor was very understanding and arranged a new quote which was cheaper than the renewal received
31. mars 2026
Svar fra Privilege
Hi there. We're happy to hear about the fantastic customer service you received over the phone. We appreciate you mentioning the understanding advisor and the cheaper quote arranged for you. Thanks for the positive feedback! Rach
Competitive price, easy automatic renewal
I had been sent other quotes, of which only one was £5 lower than your quote. Just an e mail to inform me that unless I wanted to cancel it would be an automatic renewal. Postal confirmation. I didnt have to do anything. Easy and straightforward
10. april 2026
Svar fra Privilege
Hi Rose. We appreciate you sharing your feedback. We're glad our renewal process was easy and straightforward for you. It's great to know you found our quote competitive and the automatic renewal convenient. Rach
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